The journey of Medon Pharmacy is a testament to the power of a clear objective: bringing premium, accessible medical care to the heart of every neighborhood. Established in 2012, the initial concept was simple yet ambitious, starting with a single pharmacy dedicated to the well-being of the local community. This solitary beginning laid the groundwork for what would eventually become a powerhouse in the United Arab Emirates’ healthcare sector. Today, that original vision has manifested into a sprawling network of over 60 locations, each strategically positioned to ensure that high-quality health solutions are never out of reach. The timeline of this expansion reflects a steady and deliberate climb. By 2015, the operation had successfully scaled to five thriving branches. These early years were vital for establishing a reputation built on expert pharmaceutical advice and a carefully selected range of healthcare products. However, the most significant turning point occurred in 2019. This was the year the Medon brand was officially launched, signaling a transition from a collection of pharmacies into a unified, recognizable identity defined by excellence. This rebranding was not merely a change in name but a commitment to a higher standard of service and a forward-thinking approach to wellness. Following the brand’s formal debut, growth accelerated at a remarkable pace. The count rose to 17 branches by 2022, and by 2024, the footprint had doubled to 35 locations. Today, with more than 60 pharmacies operational across the UAE, the presence of Medon is felt in diverse communities, maintaining the same level of individual attention and professional integrity that characterized the very first shop. The rapid scaling of the business serves as evidence of the trust earned from thousands of families who rely on these outlets for their daily health needs.

In the current landscape, the role of a pharmacy has shifted. It is no longer just a place to fulfill a prescription; it is a comprehensive healthcare destination. Medon Pharmacy embodies this evolution by offering an extensive portfolio that spans medical supplies, wellness supplements, and lifestyle products. The shelves are stocked with premium international brands, ensuring that shoppers have access to the best the global market has to offer. Whether a person is seeking specialized medication or preventative health products, the inventory is curated to meet the diverse requirements of a modern, health-conscious population. Central to this success is the professional expertise found within each branch. The staff consists of highly trained pharmacists and knowledgeable consultants who prioritize clinical accuracy and patient safety. Every interaction is viewed as an opportunity to provide guidance and clarity. In an era where health information can often be overwhelming, having a trusted professional available for face-to-face consultation is invaluable. The focus remains steadfastly on the well-being of the individual, ensuring that every visitor leaves feeling better informed and properly supported. The operational philosophy is rooted in a customer-centric model. Accessibility is not just about the number of stores, but about the ease of the experience. By choosing strategic locations in residential hubs and commercial centers, the pharmacy ensures that health support is integrated into the daily flow of life. This convenience is matched by a dedication to efficiency—understanding that in healthcare, speed and reliability are often critical. The goal is to provide a seamless experience where pharmaceutical needs are met with both precision and care.

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Looking toward the future, the ambition extends beyond the current borders. The overarching vision is to be recognized as a premier healthcare partner on a global scale, blending technological innovation with genuine human compassion. This means looking for new ways to integrate digital health solutions while never losing the personal touch that defines the brand. The future of healthcare is envisioned as a space where quality is non-negotiable, costs remain fair, and every patient is treated with the dignity they deserve. The mission driving this progress is to transform the medical retail experience into something deeply human. This transformation is achieved through a combination of trust, specialized expertise, and personalized attention. There is a fundamental belief that healthcare should be an experience where people feel understood and valued. By focusing on these core pillars, the pharmacy bridges the gap between clinical necessity and emotional support.Every milestone reached since 2012—from the first shop to the sixtieth—represents a brick in a foundation of reliability. The journey is defined by a constant drive to improve and a refusal to settle for the status quo. As the UAE continues to grow and evolve, so too does the commitment to serving its residents. The story of Medon Pharmacy is one of continuous movement, driven by the needs of the community and the unwavering pursuit of excellence in every pill dispensed and every piece of advice given. It remains a leader in the community pharmacy sector, not just because of its size, but because of the principles that guide its growth every single day.

Job Vaccancies

Medon Pharmacy is currently recruiting for multiple positions across various departments.

Customer Service Executive

Responsibility

• Managing incoming communication regarding product availability, pricing, and order status through phone calls, WhatsApp, email, and live chat.
• Assisting with order modifications, tracking shipments, and providing updates on any potential delivery delays.
• Operating the WhatsApp interface and AI-routing tools to ensure conversations reach the correct department for resolution.
  Resolving customer complaints with a professional and patient demeanor while documenting every step of the process.
• Liaising with individual branches and logistics teams to coordinate prescription fulfillment and delivery updates.
• Facilitating the return, replacement, and refund process in accordance with established company policies.
• Maintaining precise records of all interactions and solutions within the support database.
• Reporting recurring technical or service issues to the management team to help refine the online customer experience.

Requirement

• High school diploma is the minimum educational requirement, though a Bachelor’s degree is highly regarded.
• Applications are open to freshers, though previous experience in retail or customer service provides a competitive edge.
• Strong technical literacy, including the ability to use smartphones, messaging platforms, and standard office applications.
• Fluency in written and spoken English is essential.
• Multilingual skills in Arabic, Hindi, or Malayalam are significant advantages given the diverse customer base.

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Marketplace Coordinator

Key Responsibilities:

• Listing management: Create, optimise, and maintain product listings across Amazon.ae,
  Noon, Trendyol, Tradeling, and Temu — including titles, descriptions, images, attributes,
  and category placement.
• Inventory & pricing sync: Keep stock levels and pricing accurate and aligned across all
  marketplaces; flag discrepancies and prevent overselling or stock-outs.
• Order processing: Monitor and coordinate marketplace orders through to dispatch, liaising
  with warehouse and logistics teams to meet platform SLAs and delivery deadlines.
• Content & SEO: Improve listing discoverability through marketplace SEO — keywords, A+
  / enhanced content, and adherence to each platform’s content guidelines.
• Promotions & deals: Coordinate participation in platform campaigns, flash deals,
  coupons, and seasonal promotions in line with Group pricing strategy.
• Performance tracking: Monitor sales, account health, buy-box status, ratings, and returns;
  prepare regular channel performance reports for the E-Commerce Manager.
• Compliance: Ensure all listings comply with marketplace policies and UAE regulatory
  requirements for pharmacy, health, and wellness products.
• Issue resolution: Manage platform cases, listing suppressions, account notifications, and
  customer queries escalated from marketplaces.
• Catalogue support: Assist with product data accuracy — GTINs/barcodes, ASIN
  matching, and catalogue enrichment across channels.

Required Qualifications & Experience:

• Minimum 2+ years of hands-on experience managing e-commerce marketplaces (Amazon
  and/or Noon strongly preferred).
• Demonstrated experience with marketplace seller centrals (Amazon Seller Central, Noon
  Partner, etc.).
• Strong working knowledge of listing optimisation, inventory management, and order
  fulfilment workflows.
• Proficiency in Microsoft Excel / Google Sheets for catalogue and reporting work.
• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (preferred).
• Excellent written English; Arabic is an advantage.

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Warehouse Storekeeper

If you’re reliable, physically fit, and have experience in packing & dispatching goods, this could be your opportunity! 💪

📍 Location: Sharjah, UAE
🕐 Job Type: Full-time
💬 Basic English Required
📦 Packing | 📥 Handling | 📤 Dispatching

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DHA-licensed Pharmacist

Responsibilities:

• Dispense medications accurately and safely in compliance with health authority regulations
• Provide clear guidance on medication usage, dosage, and possible side effects
• Ensure accurate recordkeeping of prescriptions and stock
• Maintain pharmacy cleanliness and safety standards
• Deliver exceptional customer service and address patient inquiries professionally
• Support daily pharmacy operations and coordinate effectively with the team

Requirements:

• Valid DHA License or DHA Eligibility Letter (mandatory)
• Bachelor’s Degree in Pharmacy (B.Pharm) — mandatory
• Master’s Degree in Pharmacy (M.Pharm) — an advantage
• Strong communication and interpersonal skills
• Customer-oriented and attentive to detail
• Willingness to work flexible hours, including weekends and public holidays
• Ability to thrive in a fast-paced retail environment

Additional Information:

• Location: Dubai (Final branch placement will be based on operational requirements)
• Employment Type: Full-time

If you are a qualified Pharmacist ready to grow in a supportive and dynamic organization, we would love to hear from you.

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DOH/HAAD-licensed Pharmacist

Medon Pharmacy Group is looking for passionate and licensed Pharmacists to join our growing team in Abu Dhabi.

We welcome applications from both freshers and experienced DOH/HAAD-licensed Pharmacists (or those holding a valid DOH/HAAD Eligibility Letter).

Responsibilities:

Dispense medications accurately and safely in compliance with health authority regulations
Provide clear guidance on medication usage, dosage, and possible side effects
Ensure accurate recordkeeping of prescriptions and stock
Maintain pharmacy cleanliness and safety standards
Deliver exceptional customer service and address patient inquiries professionally
Support daily pharmacy operations and coordinate effectively with the team

Requirements:

Valid DOH (HAAD) License or DOH Eligibility Letter (mandatory)
Bachelor’s Degree in Pharmacy (B.Pharm) — mandatory
Master’s Degree in Pharmacy (M.Pharm) — an advantage
Strong communication and interpersonal skills
Customer-oriented with strong attention to detail
Willingness to work flexible hours, including weekends and public holidays
Ability to thrive in a fast-paced retail environment

Additional Information:

Location: Abu Dhabi (Final branch placement will be based on operational requirements)

Employment Type: Full-time

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Assistant Pharmacist

Key Responsibilities:

Assist the pharmacist in preparing and dispensing medications accurately
Receive, review, and process prescriptions
Label, pack, and organize medications as per guidelines
Manage inventory, including stock arrangement, FIFO/FEFO, and expiry monitoring
Maintain proper documentation and records
Handle billing, insurance claims, and POS transactions
Ensure cleanliness and organization of the pharmacy
Provide basic product information under pharmacist supervision
Support audits and regulatory inspections

Requirements:

Diploma or Degree in Pharmacy
Valid MOH / DHA / DOH License or Eligibility (as applicable)
1–3 years of pharmacy experience (preferred)
Knowledge of pharmacy software systems
Understanding of healthcare regulations and compliance
Strong attention to detail and accuracy
Good communication and customer service skills

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Pharmacist (Medon 24 Hour Pharmacy Co. L.L.C – SHJ BR. 2 – Seyouh)

Medon Pharmacy Group is looking for passionate and licensed Pharmacists to join our growing team in Sharjah.

We welcome applications from both freshers and experienced SHA-licensed Pharmacists (or those holding a valid SHA Eligibility Letter).

Responsibilities:

• Dispense medications accurately and safely in compliance with health authority regulations
• Provide clear guidance on medication usage, dosage, and possible side effects
• Ensure accurate recordkeeping of prescriptions and stock
• Maintain pharmacy cleanliness and safety standards
• Deliver exceptional customer service and address patient inquiries professionally
• Support daily pharmacy operations and coordinate effectively with the team

Requirements:

• Valid SHA License or SHA Eligibility Letter (mandatory)
• Bachelor’s Degree in Pharmacy (B.Pharm) — mandatory
• Master’s Degree in Pharmacy (M.Pharm) — an advantage
• Strong communication and interpersonal skills
• Customer-oriented and attentive to detail
• Willingness to work flexible hours, including weekends and public holidays
• Ability to thrive in a fast-paced retail environment

Additional Information:

• Location: Sharjah (Final branch placement will be based on operational requirements)
• Employment Type: Full-time
• Seniority Level: Entry-level (Freshers and experienced candidates may apply)

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MOH-licensed Pharmacist

Responsibilities:

• Dispense medications accurately and safely in compliance with health authority regulations
• Provide clear guidance on medication usage, dosage, and possible side effects
• Ensure accurate recordkeeping of prescriptions and stock
• Maintain pharmacy cleanliness and safety standards
• Deliver exceptional customer service and address patient inquiries professionally
• Support daily pharmacy operations and coordinate effectively with the team

Requirements:

• Valid MOH License or MOH Eligibility Letter (mandatory)
• Bachelor’s Degree in Pharmacy (B.Pharm) — mandatory
• Master’s Degree in Pharmacy (M.Pharm) — an advantage
• Strong communication and interpersonal skills
• Customer-oriented and attentive to detail
• Willingness to work flexible hours, including weekends and public holidays
• Ability to thrive in a fast-paced retail environment

Additional Information:

• Location: Northern Emirates (Final branch placement will be based on operational requirements)
• Employment Type: Full-time

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Pharmacist

Responsibilities:

• Dispense medications accurately and safely in compliance with health authority regulations
• Provide clear guidance on medication usage, dosage, and side effects
• Ensure accurate recordkeeping of prescriptions and stock
• Maintain pharmacy cleanliness and safety protocols
• Deliver exceptional customer service and respond to patient inquiries professionally
• Support day-to-day operations and collaborate with the pharmacy team

Requirements:

• Valid DHA or MOH Eligibility Letter / License (mandatory)
• Bachelor’s Degree in Pharmacy (B.Pharm) is mandatory
• Master’s Degree in Pharmacy (M.Pharm) is an added advantage
• Strong communication and interpersonal skills
• Customer-oriented and detail-focused
• Willingness to work flexible hours, including weekends and public holidays
• Ability to thrive in a fast-paced retail environment

Additional Information:

• Location: Vacancies are available in Dubai, Ajman and Sharjah. Final branch assignment will be based on business need and your location preference.
• Employment Type: Full-time
• Seniority Level: Entry-level (Freshers and experienced professionals are welcome)

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Trainee Pharmacist

Responsibilities:

Assist licensed pharmacists in dispensing medications safely and accurately
Provide guidance to patients under the supervision of a licensed pharmacist
Maintain accurate records of prescriptions and stock
Support pharmacy cleanliness, safety, and operational protocols
Deliver professional customer service and respond to patient inquiries
Assist with day-to-day pharmacy operations and collaborate with the team

Requirements:

Bachelor’s Degree in Pharmacy (B.Pharm) is mandatory
Master’s Degree in Pharmacy (M.Pharm) is an advantage
Strong communication and interpersonal skills
Customer-oriented and detail-focused
Willingness to work flexible hours, including weekends and public holidays
Ability to thrive in a fast-paced retail environment
No prior license is required; this is a trainee/entry-level position

Additional Information:

Employment Type: Full-time
Ideal for fresh graduates eager to start their pharmacy career and gain practical experience

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Applicants should prepare:

Updated CV
Professional licenses (if applicable)
Educational certificates
Experience documents
Contact information

Early applications are recommended due to the high demand for healthcare opportunities in the UAE.

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