The socio-economic progress of a nation depends on the well-being and productivity of its citizens. Consistent, qualitative and world-class preventive and remedial healthcare is therefore quintessential to ensure the prosperity of future generations and enable them to lead coveted standards of living and contribute significantly to society.With this long-term, enduring vision in mind, Al Seef Hospital was established in 2009, with a steadfast resolution to substantially alter the healthcare landscape in Kuwait and subsequently the region as well.Al Seef is a subsidiary of the United Medical Services Company (UMS) – a Closed Kuwaiti Shareholding Company established in 2003 to invest in the healthcare sector in Kuwait and the Region with a paid-up capital of KD 15 million – which in turn is a member of the renowned United Healthcare Group.aspire towards being the largest, most reputed and authoritative family healthcare provider in the GCC by principally focusing on specialized women’s and children’s health services, as well as medical and surgical specialties.

To do so, we have anchored our unique healthcare philosophy on the foundation of consistently employing technologically advanced medical solutions through state-of the-art equipment, evidence based medicine and a highly qualified staff that is committed to constantly upgrade its knowledge-base. Through affiliations with renowned healthcare institutions and medical schools in the United States, Europe and Australia, we have adopted and aim to contribute to global best practices and healthcare standards. Constantly keeping abreast with the latest global state-of-the-art healthcare technology, Al Seef encompass unique services such as digital Operating Rooms, the state of technology Neo-natal Intensive Care Unit (NICU) in Kuwait, an Intensive Care Unit (ICU), Oral Maxillofacial Surgery and Dental department and a well-equipped Surgical Oncology clinic.

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In delivering advanced healthcare consultation and treatment, we are also equally committed to assure patients of a comfortable, pleasant and congenial ambience within our premises – an approach which will certainly be conducive to the overall well-being and recovery of our patrons.

Al Seef shares a knowledge-sharing partnership with group companies such as Al Maidan Clinic for Oral Health Services Co. – a Closed Shareholding Company established in 1987 to provide complete one-stop dental services; and United Laboratories Company (ULC) – a specialized company established in January 2004 to provide a comprehensive diagnostic solutions and laboratory services in the medical.

JOB VACANCIES

Beauty Advisor

Key Responsibilities:

ª Welcome customers and provide advice on skincare, dermaceutical, and cosmetic products.

ª Assess customer skin type, concerns, and sensitivities to recommend appropriate products.

ª Explain product benefits, ingredients, usage instructions, and precautions.

ª Support patients referred to by dermatologists or physicians with suitable product selection.

ª Maintain up-to-date knowledge of dermaceutical, cosmeceutical, and skincare brands.

ª Achieve assigned monthly/quarterly sales targets and KPIs.

ª Promote new products, bundles, and seasonal offers.

ª Maintain accurate billing and POS transactions.

ª Handle returns and customer concerns professionally.

ª Understand hospital-approved product lists and medical-grade skincare lines.

ª Maintain cleanliness, hygiene, and organized displays according to hospital standards.

ª Ensure proper stock rotation (FIFO/expiry monitoring).

ª Monitor inventory levels and and their expiry dates.

ª Assist in merchandising and attractive product displays.

ª Ensure pricing and labeling accuracy.

ª Follow hospital policies, infection control, and hygiene protocols.

Job Requirements

Job Requirements:

ª Diploma or bachelor’s degree in Beauty Therapy, Cosmetology, Pharmacy Assistant, Retail Management, or related field (preferred).

ª Certification in skincare/beauty consultation is an advantage.

ª 2–3 years of experience in beauty retail, dermaceutical sales, pharmacy retail, or cosmetic consultation.

ª Experience in hospital or healthcare retail setting is preferred.

ª Strong product knowledge in skincare and cosmetic brands.

ª Consultative selling skills.

ª Excellent interpersonal, communication, and organizational skills.

ª Basic computer/POS system knowledge

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Phlebotomist

Job description

Processes all lab test requisition forms for specimen collection, appropriately and efficiently.
Consistently draws blood properly for routine and special testing in accordance with the established practice guidelines and procedure.
Properly inform and instruct patients for sample preparation / requirements and precautions prior to collection when applicable.
Collaborates with all Lab Technologists, Lab Receptionists and other health professionals to ensure the safe and effective delivery of service.
Performs all duties and responsibilities with confidentiality, an understanding and respect for the patient’s rights.
Performs CT/BT testing and transcribes reading in LIS.
Prepares, organizes phlebotomy area and ensures availability of supplies for each shift.
Archiving of Laboratory results by scanning and dispatch.
Greets patient in a courteous manner, responds with empathy and gain confidence by performing and communicating in a professional manner at all times.
Informs the Lab Supervisor when consumables require ordering, any technical issues, or risks.
Others as instructed by Laboratory supervisor/Head.

Job Requirements

Minimum Requirements:

Education & Training:

Diploma in Medical Laboratory Technician supplemented with one (1) year of experience in drawing blood from all ages.

Experience / Skills:

Knowledge of laboratory test sample requirements, patient’s preparation, operations and/or procedures.
High skills in blood collection on both sampling systems (open & closed).
Knowledge of chemical, hazardous waste, industrial hygiene, and/or environmental health standards.
Knowledge of HIS/LIS.
Verbal and written communication skills.
Ability to carry on procedures for specimen collection of other biological laboratory specimens where applicable.
Strong attention to details.
Ability to read, understand, follow and enforce safety procedures.

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Patient Care Coordinator

Job Summary:

Acts as a liaison between patients and healthcare personnel for their specialized program. Duties include scheduling appointments with Doctors, providing referrals to new care providers and teaching patients about their health issues.

Key Responsibilities:

Understanding the details of the special healthcare programs (Example: Diabetic program) to communicate with the patients effectively.
Acting as a liaison between the patient and healthcare personnel by keeping the lines of communication flowing.
Collecting all information about the treating patients, introducing the program to them, and registering those who are interested.
Collecting the medical history, diagnosis, lab tests, and medications of all the patients registered in the said program.
Scheduling patients for the concerned departments referred by the doctors.
Educating patients about their healthcare options.
Answering all patient calls, inquiries, in a compassionate and professional manner.
Maintaining patient records up-to-date with strict confidentiality.
Recommending doctors to the patients, by providing them with their educational background and expertise.
Managing some financials and invoices.

Job Requirements

Diploma/Degree from a reputed college/university.
Minimum One (1) year experience preferably in medical field.
Proficiency in medical terminology.
Excellent customer service skills.
Strong interpersonal, organizational, telephone etiquettes, and communication skills.
Proficiency in Microsoft Office, and hospital database technology.

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Outpatient Officer

Job description

Performs a variety of clerical duties involved in greeting and directing patients, providing information, attending telephone inquiries.
Records appropriate patient data on their assigned area.
Files and maintain appropriate documents (e.g. patient files, logbooks, registers, etc.) as agreed in the departmental policy.
Arrange follow-up and/or admission as required; and provides documentation.
Liaise with other units of the hospital for the timely and accurate performance of duties and functions.
Provide routine information and enquiry service.
To assemble and process records as per the established procedures.
Collects and compile relevant statistics.
Maintains confidentiality of patient information and prevent disclosure to unauthorized persons.
Works on rotating shifts/areas as required; and may collect cash as necessary.
Participates in training, evaluation and continuing education of the department and hospital at large.
Must strictly adhere to the chain of command as per established organizational matrix.
Adheres to good customer service practices.
Carries out other duties as required by the reporting manager.

Job Requirements

Minimum Requirements:

Education & Training:

High School education.
Bilingual (English and Arabic) with good communication skills.
Basic computer knowledge.

Experience (General & specialized)

At least one-year relevant experience.
Preferred medical sector experience.

Required Skills

Interpersonal Skills

Customer-focused Service

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