A truly international workforce shapes the identity of this organisation, bringing together individuals from more than 170 nationalities across every continent. Such diversity is not just a statistic; it forms the foundation of a vibrant, inclusive culture where perspectives from around the world come together to create something exceptional. Daily operations are enriched by this blend of cultures, ideas, and experiences, making the workplace both dynamic and deeply collaborative.

While significant investments continue to be made in advanced technology and modern infrastructure, it is ultimately the people behind these tools who define success. Equipment and systems may support operations, but human dedication, creativity, and teamwork are what drive meaningful results. The true strength of the organisation lies in the commitment and capability of its workforce individuals who consistently strive for excellence and take pride in their contributions.

Leadership recognises that progress and innovation depend heavily on nurturing talent and encouraging growth. Every individual is viewed as an essential part of a larger vision one that focuses on continuous expansion, global reach, and sustained success. A strong emphasis is placed on creating opportunities for professional development, ensuring that talent is not only recognised but also cultivated over time.

Joining this organisation means becoming part of a forward-thinking environment where ambition is encouraged and potential is realised. The culture promotes mutual respect, open communication, and collaboration across departments and regions. Employees engage with colleagues from varied professional backgrounds, gaining exposure to different approaches and expanding their own skill sets in the process.

The pace of work is fast and often demanding, yet it is precisely this energy that fosters growth. Challenges are seen as opportunities to learn, adapt, and improve. Individuals are encouraged to step outside comfort zones, take initiative, and contribute ideas that can lead to innovation and improvement. This approach ensures that each person’s journey within the organisation is both rewarding and transformative.

Professional development is a key focus, with structured training programs, mentorship opportunities, and hands-on experience forming the backbone of career progression. Employees are supported at every stage, whether they are just starting out or advancing into leadership roles. Learning is continuous, and growth is viewed as a shared responsibility between the organisation and its people.

In addition to career advancement, attention is given to overall well-being and job satisfaction. A comprehensive compensation structure reflects the value placed on talent and dedication, while benefits are designed to support both professional and personal needs. Opportunities to travel and experience different parts of the world add another unique dimension, broadening horizons and enriching perspectives.

The multicultural nature of the workforce encourages understanding and appreciation of different traditions, languages, and viewpoints. This diversity strengthens teamwork and builds an environment where innovation thrives. Collaboration across borders becomes seamless, as individuals learn from one another and combine strengths to achieve common goals.

As the organisation continues to grow on a global scale, new opportunities emerge for those willing to embrace change and take on new challenges. Expansion into new markets and industries creates pathways for career advancement and personal development. Employees are invited to be part of this journey, contributing to future achievements while building their own success stories.

A sense of belonging is carefully cultivated, ensuring that every individual feels valued and respected. Contributions are acknowledged, and achievements are celebrated, reinforcing a positive and motivating workplace culture. Trust and transparency form the basis of relationships, allowing teams to work effectively and confidently together.

Innovation remains a constant priority, driven by the collective efforts of talented professionals. New ideas are welcomed, and creative thinking is encouraged at all levels. This mindset not only enhances performance but also ensures that the organisation remains competitive in an ever-evolving global landscape.

Ultimately, success is built on the shared commitment of people who bring passion, expertise, and determination to their roles every day. By fostering an environment where talent can flourish and collaboration can thrive, the organisation continues to achieve remarkable results.

The future holds immense potential, shaped by the contributions of individuals who are ready to grow, adapt, and excel. Becoming part of this journey offers more than just a career it provides an opportunity to be involved in something meaningful, to learn continuously, and to make a lasting impact in a truly global setting.

Open Positions & Qualification

Dubai, United Arab Emirates

Cabin Services Assistant

Apply: Emirates Group Careers

Job Purpose

The Cabin Services Assistant is responsible for maintaining the cleanliness, hygiene and presentation of the A380 Shower Spas, ensuring that every First Class passenger enjoys a comfortable and pleasant experience when using these exclusive facilities.

Although the main focus of this position is the upkeep and preparation of the Shower Spas, the role also involves looking after lavatories across all cabin classes, First and Business Class lounges, and other passenger areas. The aim is to maintain high standards of cleanliness and create a welcoming environment throughout the aircraft.

This position focuses on aircraft cleaning and cabin presentation rather than the regular service responsibilities performed by Cabin Crew. The Cabin Services Assistant works under the supervision of the Purser or the Senior Flight Steward (SFS) when the Purser is unavailable.

Key Responsibilities

• Monitor onboard stock levels and make sure all products, amenities and supplies are available in the required quantities for passenger use and regular replenishment.
• Inspect Shower Spas and lavatories before boarding begins, ensuring they are clean, properly arranged and supplied with the necessary amenities.
• Clean and sanitise the Shower Spas immediately after each passenger has used them, following the approved cleaning procedures and CSA checklist.
• Prepare and arrange the Shower Spa according to individual passenger reservations, displaying the selected amenities and products neatly before the scheduled appointment.
• Ensure that no unauthorised passengers enter a Shower Spa once it has been prepared for a reserved guest. Inform the Purser promptly if there are any delays in the reservation schedule.
• Carry out regular inspections and cleaning of lavatories, keeping them fresh, organised and fully stocked with passenger amenities.
• Maintain the overall appearance of passenger cabins and shared areas by completing routine cleaning and tidying tasks.
• Immediately inform the Purser about any equipment faults, maintenance concerns or unusual conditions that may affect safety or service quality.
• Stay alert to suspicious objects, unusual smells, unexpected noises or unusual passenger behaviour and report any concerns to the nearest crew member.
• Arrive for duty on time, maintain the required uniform standards and follow all company procedures and instructions from senior crew members.

Qualifications and Requirements

Candidates applying for this position should meet the following criteria:

• Completion of at least 10 years of formal education or an equivalent qualification.
• A minimum of two years of customer service experience with an international hotel group, airline or recognised premium service organisation.
• Previous experience in hotel housekeeping or a similar hospitality-related department will be an added advantage.
• Good command of English, with the ability to communicate confidently in both written and spoken form.

Salary and Benefits

Emirates offers an attractive tax-free salary package along with a range of employee benefits for those based in Dubai.

Employees can enjoy exclusive travel privileges, including discounted airfares and special hotel rates at destinations around the world. Working with Emirates also provides an opportunity to become part of an international team while living in Dubai, a city known for its multicultural lifestyle and modern facilities.

For additional details about employee benefits and life in Dubai, visit the official Emirates Careers website

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Dubai, United Arab Emirates

Junior Accountant – Revenue Recognition & Interline

Closing Date: 11 October 2026

Job Summary

Emirates Group is seeking a Junior Accountant for the Revenue Services team in Dubai. The position focuses on revenue accounting, interline transactions, reconciliations, invoicing, fare and tax checks, exception handling, and accurate financial reporting.

Key Responsibilities

• Process revenue accounting transactions, invoices, reconciliations, audits, master updates, and accounting entries.
• Review and resolve revenue, tax, proration, and fare-related discrepancies.
• Handle passenger flown transactions and correct fare construction details according to IATA standards.
• Manage proration exceptions through RAPID and verify journey, ticket, and reference data.
• Process tax exceptions and compare collected taxes with system-calculated amounts.
• Perform fare, yield, refund, and other revenue-related checks.
• Reconcile interline and revenue clearing accounts regularly.
• Prepare accounting entries for accruals, provisions, reversals, revenue, and exchange differences.
• Prepare invoices, billing documents, credit notes, and credit memos.
• Review inward invoices and credit notes and raise rejections when necessary.
• Respond to internal and external queries and support issue resolution.
• Assist senior finance staff with closing activities and other assignments.

Requirements

• Minimum 10 years of schooling or equivalent.
• At least 3 years of relevant finance or insurance accounting experience.
• Experience in fare revenue protection, passenger flown, refunds, and revenue master management.
• Good knowledge of Microsoft Word, Excel, and PowerPoint.
• Strong analytical, investigation, communication, and multitasking abilities.
• Knowledge of airline fares and ticketing; IATA qualification is preferred.

Preferred Skills

• Finance-related background.
• Knowledge of advanced fares.
• Familiarity with Global Distribution Systems (GDS).

Salary & Benefits

The position offers a tax-free salary along with airline and travel-related benefits, including discounted flights and hotel stays.

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IT Operations & Support Engineer – Mainframe Technologies

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we’re always at the forefront, pushing boundaries. We’re on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as an IT Operations & Support Engineer – Mainframe Technologies.

The IT Operations & Support Engineer – Mainframe Technologies will restore normal IT service operations within agreed service levels and business priorities and minimise the adverse impact on business operations for Emirates Group and External Clients. As well as being the Single point of contact (SPOC) for the assigned incident resolution and service requests.

In this role, you will:

• Address and resolve customer issues to provide a superior service to our internal and external customers. Ensuring that the service provided aligns with the specific qualitative or quantitative targets and Key Performance Indicators of the task.
• Analyse reported incidents and provide solutions to the users, enabling them to resume their work with minimum disruptions as per the agreed SLO and to complete IT service requests.
• Update the status of an incident or service request in the tool. Ensure they hold up-to-date information before taking action on any incident or service request. Ensure that the tool and relevant team are updated.
• Set expectations for the customer based on agreed SLOs (timeframes and format).
• Provide quick fixes/workarounds/solutions to be updated in the known error database to the Problem Management Team. To identify recurring problem areas and to articulate trends for root cause analysis. Liaise with problem management to provide a more permanent solution to problems. To proactively identify & highlight issues to reduce the possibility of system downtime for users.
• Ensure deployment projects are carried out using best practices or Project Management, as outlined in the departmental Work practices. Satisfaction Customer feedback must be obtained after every project.
• Liaise with vendors, IT coordinators, and other IT teams to ensure high system availability.
• Adhere to IT policy, Standards & procedures and the audit & finance regulations.
• Maintain the integrity of the configuration items in the Configuration Management Database as per EGIT Policy for his responsible area.

Qualification

To be considered for this role you must meet the below requirements:

• Bachelors degree or (12 + 3 or equivalent).
• 4 years experience in Information Technology.

Knowledge/Skills:

• Operational and Support experience in Mainframe technology IBM Z series IBM Storage OS390 LPARs.
• Practitioner/Professional level certification in IBM zOS.
• Experience with mainframe related tools and utilities like TSOISPF RACF or zOS Connect.
• Experience in monitoring consoles for any critical alerts and responding to the WTORs.
• Monitoring critical batch job analysing late jobs and fixing job abends and take corrective actions.
• Working experience in Observability platforms like Splunk Zabbix AppDynamics.
• Working experience in ITSM tools like ServiceNow. Thorough understanding of ITIL framework.
• Experience in the computer and communication industry as a support engineer dealing with application support.
• Ability to think around issues and look at the broader picture to provide solutions through a variety of problem solving techniques.
• Experience working in Service desk – Incident Management Problem Management Infrastructure Operations domains.

Leadership Role: No

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.

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