WHO WE ARE
With a history of over six decades, we have proudly established ourselves as a trusted partner and curator of unforgettable luxury experiences in the Middle East. We are dedicated to bringing dreams to life, fostering a sense of belonging and collaboration, shaping our legacy with respect and humility, embracing continuous learning and turning aspirations into reality. Join us on this journey of possibilities and growth.
DIVERSITY, EQUITY & INCLUSION STATEMENT
We understand that to live up to our purpose and truly inspire, exhilarate, and delight our customers and people, we must embrace diversity of thought, culture, background, abilities, and perspectives. That’s why diversity, equity, and inclusion are at the heart of who we are and how we live by our values. We are committed to Diversity, Equity and Inclusion beyond gender balance as we prioritise a healthy workplace where everyone is supported, valued and respected.
Seven decades ago, our journey began from a small shop in Damascus, driven by a passion for French luxury and a dream of excellence.Today, we stand as a global luxury retail Group, shaped by a deep respect for our roots and legacy, but also by the dedication of our people, the trust of our partners, and the loyalty of our customers.This year, we don’t just celebrate a milestone — we honour our past, embrace our present, and look ahead together as we orchestrate our Symphony of the Future, fueled by a shared purpose: to build a future where luxury dreams become reality.
Our commitment to sustainability is more than a promise—it’s a journey of impact, unity, and responsibility. From rebuilding communities in times of need to championing education and inclusion, we believe in shaping a future where everyone belongs. Protecting our planet has always been at the core of our mission, and through conservation and sustainable practices, we are dedicated to achieving a Net-Zero future.
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This video is a testament to our unwavering efforts to create meaningful change—because together, we build a better tomorrow.
JOB VACANCIES
Client Advisor – Repossi
Key Responsibilities
- Represent the brand by communicating its values and philosophy thouthrough activities and interactions with customers and other team members
- Promote the Group’s loyalty program (MUSE) and increase enrolment rate and new customer acquisition
- Build and maintain guest experience standards in order to build strong loyalty.
- Ensure efficient collection of customer data in adherence to the marketing team.
- Collect data on customer behaviour, top sellers, and slow movers to support business reviews.
- Maintain and understand customer purchasing patterns and behaviours, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities
- Stay up to date with the latest fashion trends, social media campaigns, products and competitors, brand’s different online (website, app and social media) offerings and activities and promote them to customers
- Participate in the brand’s events and support with in-store marketing events and activations.
- Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained.
- Customer Centricity
- Executing and promoting exceptional customer service and relations in stores and customer home visits
- Attend to customer needs, sales, special order and repairs.
- Support in-store customer experience.
- Communicating with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpass customers’ expectations.
- Use clienteling techniques, omnichannel approach and tools to connect virtually with customers, build a one-on-one relationship based on trust and human touch and drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc.
- Operational Excellence
- Prepare and process e-commerce orders’ fulfilment from the store within the set SLAs in terms of time and quality.
- Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of the store (Clienteling app, CRM, OMS, etc.)
- Maintain all operating standards as per the brand’s VM guidelines and SOP’s.
- Provide feedback on store functionality
What you’ll need to succeed
- Strong experience in the Luxury Retail industry in the UAE.
- Preferably have a background of experience within the Retail Luxury Jewellery and Watches industry.
- Excellent clienteling skills and hold a solid client database.
- Dynamic and positive personality traits.
- Strong English communication skills.
- Arabic speaking skills would be a plus.
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
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Tanagra – Homeware Consultant, Mall of the Emirates
INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you’ll be doing
What you’ll need to succeed
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
APPLYNOW
Digital Marketing Manager – L’Occitane Group
What you’ll be doing:
As the Digital Marketing Manager, you will help shape the future of beauty retail by leading the digital performance agenda for some of the region’s most loved premium beauty brands within L’Occitane Group — driving data-led growth, elevating brand storytelling, and enhancing customer experiences across every digital touchpoint.
Leadership & Strategy
- Lead the end-to-end digital performance function, overseeing daily targets, budget management, campaign pacing, and overall spend phasing to ensure efficiency and high ROAS.
- Guide the seasonal and always-on platform strategies, ensuring alignment between marketing, PR, e-commerce, and agency partners.
- Serve as the main point of contact for all digital performance activities, leading business reviews, presenting insights, and communicating strategic recommendations to key stakeholders.
- Foster strong cross-functional collaboration and ensure all campaigns follow brand guidelines, best practices, and strategic priorities.
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Technical & Product Excellence
- Develop and execute comprehensive digital marketing strategies across Meta (Facebook/Instagram), Snapchat, TikTok, Pinterest, and Google platforms including Search, Performance Max (PMax), Shopping, and Demand Gen.
- Oversee full campaign lifecycle—planning, creation, execution, monitoring, and optimization—using data-driven insights, A/B testing, audience segmentation, and creative best practices.
- Collaborate closely with e-commerce teams to align paid media strategy with sales targets and ensure seamless user journeys from ad impression through checkout.
- Lead and optimize shopping and catalog-based campaigns to maximize online revenue and customer acquisition.
- Analyze performance data, conduct deep dives, and translate insights into actionable optimization recommendations. Prepare regular reporting and presentations.
Budget, Efficiency & Performance Management
- Manage and strategically allocate budgets across channels to maximize ROAS and reach performance goals.
- Track spend efficiency, daily pacing, phasing, and cost trends to ensure campaigns remain on target.
Organic & Cross-Channel Integration
- Oversee organic social media strategy and execution to ensure a cohesive brand presence and strong community engagement that complements paid initiatives.
Innovative & Analytical Mindset
- Apply a solutions-oriented, detail-focused approach to overcome platform limitations and enhance performance media outcomes through creative, data-led workarounds.
What you’ll need to succeed
- Proven experience managing paid social and Google platforms within a DTC, beauty, luxury, or retail e-commerce environment.
- Strong understanding of digital performance metrics, optimisation techniques, and full-funnel media strategy.
- Experience leading or mentoring small teams.
- Demonstrated ability to manage budgets and drive measurable growth.
- Hands-on proficiency across Meta Ads Manager, Google Ads, TikTok Ads Manager, Snapchat Ads, Pinterest Ads, and similar tools.
- Strong analytical mindset with experience using Google Analytics and Excel/Sheets for reporting.
- Exceptional communication, organisation, and stakeholder-management skills.
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HILTON GROUP KUWAIT CAREER – APPLY NOW FOR THE LATEST JOB OPPORTUNITIES
Team Members thrive in a supportive environment designed to create a Great Place to Work for all hotel staff. Click through to learn more about initiatives that support success and well-being.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms.
APPLY NOW FOR THE LATEST JOB VACANCIES
Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
As a global hospitality company with 19 world-class brands in 119 countries and territories, comprising more than 7,000 properties with one million rooms, we know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.
job vacancies
Sales Executive
JOB DESCRIPTION
A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.
What will I be doing?
As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analysis local market trends and competitor activity to identify new business leads
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Negotiate room rates/packages with corporate clients
- Develop and implement creative local marketing channels, including social media channels
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognising potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
What are we looking for?
A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
APPLY NOW https://jobs.hilton.com/apac/en/job/HOT0BZF6/Sales-Executive
Hostess
JOB DESCRIPTION
A Hostess is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
What will I be doing?
As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Follow correct reporting procedures if faced with issues
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Has a good knowledge of the restaurant’s sitting arrangements
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills (oral and Written)
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Knowledge of Food Hygiene Regulations
APPLY NOW https://jobs.hilton.com/apac/en/job/HOT0C00V/Hostess
Room Attendant / Accommodation Attendant
JOB DESCRIPTION
A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.
What will I be doing?
As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Hotel experience
- Experience in a similar position
