AD PORT UAE CAREER – LATEST VACANCIES AND APPLYING DETAILS
Through organic growth and partnerships, AD Ports Group has developed over the years into an integrated premier enabler of trade, industrialisation, and economic diversification. Established by Emiri Decree and owned by ADQ, one of the region’s largest holding companies with a broad portfolio of major enterprises spanning key sectors of Abu Dhabi’s diversified economy.
AD Ports Group is committed to building elite trade and logistics propositions. As trade has grown, so have we. Today, we are an integrated business across 5 clusters – Digital, Economic Cities & Free Zones, Logistics, Maritime & Shipping, and Ports connecting global maritime routes and international trading partners.
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Our Vision
Driving global trade through an integrated portfolio of world-class ports, industrial zones, and logistics supply chains.
Corporate Governance
Aligned with the government’s vision to position Abu Dhabi as a global trade and logistics hub, our senior management team aims to contribute to a sustainable, diversified, high-value-added economy that encourages enterprise, entrepreneurship and innovation to enhance the contribution of AD Ports Group to the growth of global economy.
A Journey of Excellence
AD Ports Group’s (formerly: Abu Dhabi Ports) remarkable journey began in 2006, and today has become an integrated portfolio of world-class ports, economic cities and free zones and logistics supply chains that are transforming the region.
JOB VACANCIES
Senior Specialist – Performance Reporting
Job Description
| This role ensures that operational and business data from various systems—such as TOS (Terminal Operating System), ERP, Gate Automation, and IoT platforms—are transformed into meaningful visualizations and metrics that support data-driven decision-making, ESG objectives, and continuous improvement initiatives. |
The position serves as the key interface between Operations, Finance, and Corporate IT, ensuring standardized and reliable reporting across all terminals in the Noatum Ports network.
Responsibilities
| Key Responsibilities: | Core Responsibilities:Implement and manage the TOS of the organization at global level, including TOS operations and Support infrastructure as per NP HQ and terminal needs along with local IT team/leadership.Coordinate with the TOS service provider and Project Team to implement TOS in coordination with NP HQ operations leadership.Coordinate with the onsite team and ensure all TOS functions and related testing and training and integration with Enterprise applications (ERP,EAMs, CRMs, HSSE and BI).Coordinate with implementation team for the installation of IT components for the necessary TOS operations support like VMT/Tabs and PDS, Weigh Scale , PCS, Customs etc..Provide project management and delivery support in line with overall project plan and delivery schedule.Ensure the implementation of WLAN , P2P, Wireless across operational area including Yard and Gate which is has stable connectivity for TOS and filed HHT/VMT/PDA operationsParticipate in project meetings to ensure timely reporting to leadership and to ensure project delivery including business apps.Communicate & document the project requirements with Digital Cluster and their vendors and technology partners as applicable for timely deliveries, coordinate project implementation and deliveryManage TOS support and Project Technical and Fucntional consultant to support required delivery.Monitor and maintain all TOS performance, as well as troubleshoot any problems that may arise onsite in coordination with NP HQ IT.Comply with NP HQ policies and compliances by ensuring security of all IT systems.Manage and ensure the “high availability” of TOS and related business application to support business.Manage and support existing applications PorSys, PortOS and CATOS, MOST, Navis N4 and integrations with stakeholders.Mange and support TOS hosted On-premise or Cloud Infrastructure and high availability and preventive maintenanceEnsure proper DRP and BCP in place with RPO and RTO with backup and recovery process.Comply with Info/Cyber Security Policies and ensure Zero IT incident.Ensure that IT policies and procedures are developed and implemented.Working closely with the implementation team to align IT systems with business needs and Shipping Lines and Authority needs.Coordinate Service level reviews in coordination with TOS OEM and IT infrastructure Team and Local / Terminal Leadership management.Develop and maintain relationships with external stakeholders and the NP HQ and conduct regular review meetings. |
| KNOWLEDGE & SKILLS |
Qualifications
| Work Interfaces: | Experience: Port & Marine Terminals, Logistics TOS backgroundExperience in implementing Ports/terminal TOS projects and startup experience along with EPC/construction phase.Experience in TOS Systems including IT Infrastructure & Networks; Operations Systems (TOS, & GOS) and Enterprise Systems (ERP,EAMS & CRM) for design integrationsProven network in the Port and Marine Terminals Industry Change Management Process and Enhancement activites |
| Educational and Technical Qualifications: | Bachelor’s degree in computer science, Information Technology, or a related field Minimum of 10 years of experience in TOS management or a related field from Ports/Terminals or TOS providersStrong technical knowledge of TOS systems and related Configurations (Navis N4, TSB, etc..) including IT Infrastructure hardware, software, and network infrastructure.Experience in implementing Business Process improvements in line Operations for General Cargo and Container. Strong analytical and problem-solving abilitiesExcellent communication and interpersonal skills, with the ability to work effectively with people at all levels of the organizationAbility to keep up-to-date with the latest developments in IT and apply them to the needs of the business Experience in managing IT budgets (TOS) and ensuring that spending is within budgetary constraints |
| Skills | Strong expertise and Knowledge of TOS – TSB or Similar like N4Knowledge and experience in Virtualization and HypervisorExperience in Technology like Microsoft , Linux , Oracle , CISCO & Altai , Dynamic 365Hands on experience in Digital Surveillance (CCTV, T&A and ACS)Knowledge of BCP and DRP and associated KPIStrong leadership and management skills, with the ability to motivate the team and stakeholders internal and external |
| Language Skills: | Fluency in English is required. Knowledge of additional languages is a plus. (Arabic / Spanish) |
| Years & Nature of Experience: | A minimum of 15 years of experience for the IT Project Manager in Ports and Terminal industry, with at least 10 years in a leadership position, preferably in TOS/Terminal Systems management along with Enterprise business applications. |
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Senior Specialist – Terminal Operating System General Cargo
Job Description
| This role ensures that the TOS fully supports operational requirements, integrates effectively with terminal equipment and enterprise systems, and contributes to the overall efficiency, accuracy, and safety of terminal operations. The Senior Specialist acts as a functional and technical expert for General Cargo workflows, providing support, enhancements, and best-practice deployment across Noatum’s multi-terminal environment in alignment with the company’s digitalization and standardization strategy. |
Responsibilities
| Key Responsibilities: | Core Responsibilities:Configure and maintain all TOS modules relevant to General Cargo, Ro-Ro, and bulk cargo handling operations (e.g., vessel planning, cargo handling, yard, warehouse, gate, and documentation).Customize and fine-tune system workflows and parameters to align with terminal-specific processes and business requirements.Ensure optimal system performance, data accuracy, and process automation within TOS.Identify and implement system improvements that enhance productivity, cargo visibility, and operational efficiency. Serve as the subject matter expert for General Cargo TOS operations, supporting terminal users during planning, vessel, and cargo-handling activities.Provide Level 2 functional and technical support for TOS incidents, ensuring timely troubleshooting and resolution.Work closely with operations, IT, and system vendors to resolve issues and prevent recurrence.Monitor TOS data accuracy and ensure consistency across operational modules and reporting outputs.Participate in or lead configuration and deployment of TOS modules for new terminals or process enhancements.Support TOS version upgrades, patch management, and system testing in collaboration with the corporate IT team and vendor.Develop and execute test cases, user acceptance tests (UAT), and training materials for new functionalities.Support integration between TOS and other systems such as ERP, Warehouse Management Systems, OCR, weighbridges, and external stakeholders (customs, shipping agents, port community systems).Validate data flows and ensure interface stability and accuracy.Collaborate with IT Architecture and Integration teams to enhance interoperability between operational and corporate systems.Develop user guides, process documentation, and configuration manuals specific to General Cargo operations.Conduct training sessions for terminal users, planners, and IT support staff to ensure efficient use of TOS functionalities.Participate in operational optimization projects and contribute to digital initiatives such as automation, IoT, and data-driven decision-making.TOS system uptime and performance, Accuracy of TOS data and operational reportingSuccessful completion of enhancements, upgrades, and rolloutsUser satisfaction and adoption ratesRecommend technology-enabled solutions to streamline cargo management and improve turnaround times. |
Qualifications
| KNOWLEDGE & SKILLS | |
| Work Interfaces: | Experience: Port & Marine Terminals, Logistics TOS backgroundExperience in implementing Ports/terminal solutions for General Cargo / Multipurpose TerminalExperience in TOS Automations with Cargo handling EquipmentProven network in the Port and Marine Terminals Industry Change Management Process and Enhancement activities |
| Educational and Technical Qualifications: | Bachelor’s degree in computer science, Information Technology, or a related field including Engineering / Ports / Logistics.5–8 years of experience in port or terminal operations, with a minimum of 3 years focused on General Cargo / Breakbulk / Ro-Ro environments.Hands-on experience working with Terminal Operating Systems (e.g., MOST, CATOS, NAVIS General Cargo, or equivalent).Strong understanding of terminal operational processes, including vessel planning, yard allocation, warehouse management, and documentation workflows.Experience with system configuration, integration, and user support in multi-terminal or multi-country settings preferred. |
| Skills | Strong expertise and Knowledge of TOS and Port AutomationsIn-depth knowledge of general cargo and breakbulk operations.Technical proficiency in TOS configuration, data management, and reporting tools (SQL, BI dashboards, or similar).Ability to communicate effectively with both operational and technical teams.Hands-on experience in system testing, documentation, and training delivery.Familiarity with automation interfaces, EDI/API data exchange, and IoT-enabled systems.Strong commitment to service quality, teamwork, and continuous improvement.Ability to translate operational requirements into effective technical solutions and documentation and SoW/CR.Familiarity with cybersecurity and data governance principles.Strong communication, analytical, and problem-solving skills. |
| Language Skills: | Fluency in English is required. Knowledge of additional languages is a plus. (Arabic / Spanish) |
| Years & Nature of Experience: | A minimum of 10 years of experience for the TOS Admin / Support role in Ports and Terminal industry, with at least 5 years in a hands on, preferably in GC/MPT – TOS/Terminal Automation/Digitalization along with Enterprise business applications and other industrial systems. |
APPLY NOW https://fa-ewzx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/11445
Manager – Terminal Solutions
Job Description
This role focuses on bridging terminal operations and IT, ensuring that digital systems Web Portal, Mobile Apps, including the enhancing Terminal Operating System (TOS), automation interfaces, IoT platforms, and operational analytics tools—are effectively aligned with business objectives and operational needs. The Manager leads solution architecture, optimization, and innovation initiatives that support Noatum’s vision of building smart, data-driven, and sustainable terminals globally.
Responsibilities
| Key Responsibilities: | Core Responsibilities:Design, implement, and optimize terminal-specific IT and digital solutions to support operations, automation, and performance objectives.Lead configuration and enhancement of terminal systems such as TOS (CATOS, MOST), Gate Automation, OCR, Equipment Control Systems, and IoT platforms.Identify and deliver solution improvements to streamline vessel, yard, and gate operations and adaptable to different cargo types—container, breakbulk, and Ro-Ro.Collaborate with IT Architecture and TOS teams to design robust integrations between TOS, ERP, IoT sensors, and Port Community Systems.Oversee the deployment of terminal automation interfaces, ensuring seamless communication with cranes, RTGs, AGVs, and control systems.Develop functional and technical documentation for solution designs and integrations.Drive adoption of advanced digital tools such as AI-based optimization, predictive maintenance, and real-time operational dashboards.Contribute to the design of digital twin environments and data-driven decision-support systems for terminal operations.Participate in corporate innovation projects focused on automation, sustainability, and smart port initiatives.Support ESG goals through digital initiatives that enhance energy efficiency and reduce operational emissions.Lead the implementation and rollout of new terminal solutions or enhancements across multiple terminals.Manage vendor relationships, solution evaluations, testing, and acceptance.Coordinate cross-functional collaboration between Operations, IT, Engineering, and Corporate teams.Provide second-line support for terminal solutions in collaboration with local IT teams.Analyze system performance and propose corrective actions or upgrades to improve operational efficiency.Establish monitoring, incident tracking, and knowledge-sharing mechanisms for deployed solutions.Regularly assess user feedback and system utilization to enhance value realization from deployed technologies.Maintain comprehensive documentation for solution architectures, configurations, and integration workflows.Conduct training and knowledge-transfer sessions for terminal IT and operations teams.Develop and maintain relationships with external stakeholders and the NP HQ and conduct regular review meetings. |
Qualifications
| KNOWLEDGE & SKILLS | |
| Work Interfaces: | Experience: Port & Marine Terminals, Logistics TOS backgroundExperience in implementing Ports/terminal solutions for optimization and automations and startup experience along with EPC/construction phase.Experience in TOS Automations with ECS/IoT/AI/ML/SCADA/PLCProven network in the Port and Marine Terminals Industry Change Management Process and Enhancement activities |
| Educational and Technical Qualifications: | Bachelor’s degree in computer science, Information Technology, or a related field including Port Automations7–10 years of experience in IT or operations technology roles within Port, Logistics, or Industrial Automation environments.Minimum 5 years of hands-on experience implementing or supporting Terminal Operating Systems , ECE, RCOS etc..Proven experience in system integration, automation solutions, or industrial IoT deployments.Exposure to both Container and General Cargo operations.Experience leading multi-site digital or operational technology projects. |
| Skills | Strong expertise and Knowledge of TOS and Port AutomationsKnowledge and experience in Crane Systems/DCS/PLC/SCADAExperience in Technology like IoT/AI and Industrial AutomationsStrong understanding of port operations, terminal planning, and logistics processes.Strong leadership and management skills, with the ability to motivate the team and stakeholders internal and externalExpertise in digital solution design, data integration, and API management.Proficiency in API and interfaces, EDI reporting tools, and real-time data analytics platforms including data ingestion Excellent project management, vendor coordination, and stakeholder engagement skills.Ability to translate operational requirements into effective technical solutions.Familiarity with cybersecurity and data governance principles.Strong communication, analytical, and problem-solving skills. |
| Language Skills: | Fluency in English is required. Knowledge of additional languages is a plus. (Arabic / Spanish) |
| Years & Nature of Experience: | A minimum of 15 years of experience for the Solution Manager in Ports and Terminal industry, with at least 10 years in a leadership position, preferably in TOS/Terminal Automation/Digitalization along with Enterprise business applications and other industrial systems. |
APPLY NOW https://fa-ewzx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/11446
OOREDOO KUWAIT CAREER : LATEST VACANCIES AND APPLYING DETAILS
Ooredoo is a leading international communications company delivering mobile, fixed, broadband internet, and corporate-managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia.
In Kuwait, Ooredoo established as Wataniya Telecom in 1999, the first privately-owned telecom operator in the country. As part of Ooredoo Group, we bring international standards to the market by providing life-enhancing services to our customers with a focus on social and economic development.
A job with Ooredoo doesn’t just mean a paycheck and a desk to sit at; it provides you with an opportunity to grow in your chosen career. As part of a multi-national telecommunication group, it offers you a chance to work in one of the country’s most dynamic and forward-thinking environments.
Ooredoo looking for energetic people who are passionate about what they do. If you have ambition, are looking for a special place to grow your career, and want a unique and rewarding work experience, check out Ooredoo job vacancies to see if you can bring your individuality to Ooredoo family.
Ooredoo aim to enrich people’s lives, and this includes the lives of our employees. We seek passionate, smart, forward-thinking individuals who are seeking opportunities for growth in their career.
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As one of the world’s fastest-growing telecommunications companies, we’re always looking for dynamic, enthusiastic people to help Ooredoo take the company to new levels of excellence. Are you interested?
As an Ooredoo employee, you will be working for an international group that operates in some 17 countries across the Middle East, North Africa and South-East Asia. This means a dynamic lively and thriving atmosphere with so much to learn from and so much to do. Are you up for the challenge?
Available Opportunities
VAC9765 – Manager, Financial and Operational Audit
The Purpose
Carry out complex different assignments of the Financial & Operational audits, investigations, forensics and advisory activities for Ooredoo-Kuwait and its subsidiaries (FASTtelco and Phono) operations and ensuring the work is carried out with professional care and in accordance with the appropriate standards. These different activities involve leading or conducting performance, operational, financial, compliance audit and consulting services for management and staff. In addition, the role provides significant input to the preparation of annual internal Audit Plan and contributes significantly in the follow-up audit with management.
Key Accountabilties & Responsiblities
- Support in identification and evaluation of audit risk areas in Ooredoo Kuwait and its subsidiaries viz. FASTtelco and Phono through a risk-based audit methodology and assist in the preparation of the annual audit plans based on the identified risks and in consultation with the Management, Regulatory and Compliance requirements, and External Audit.
- Prepare/develop the risk assessment and audit programs with appropriate testing mechanisms, execute the audit program, recognize control weaknesses, assess the materiality of these weaknesses, and relate them back to the scope and objectives of the audit.
- Update the audit and risk universe on a regular basis and report the results to the Director Financial and Operational (F&A) audit.
- Support in planning the resources and requirements for the different audit assignments and special assignments.
- Perform / Manage financial and operational audits and review the work performed to ensure the adequacy of audit scope, the adequacy of testing performed, and the accuracy of conclusions reached.
- Oversee and manage the work of the audit staff in conducting interviews, reviewing documents, developing and administering audit surveys, composing summary memos, and preparing working papers or audit operations.
- Conduct or lead interviews, review of documents, development and administration of audit surveys, composing summary memos, and preparation of working papers.
- Monitor the audit assignments progress and escalate any showstoppers to the Director F&A audit.
- Ensure the contents of Internal Audit manual are followed and adhered to, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting technical processes and procedures.
- Follow up the implementation of audit recommendations in a timely manner.
- Interact with staff, section heads, department directors and managers and when necessary, with top management in order to obtain and/or communicate relevant information to achieve the objective/s of the Financial & Operational Audit.
- Maintain all organisational and professional ethical standards and ensure all internal audit activities that are carried out or supervised are in compliance with The IIA’s International Standards for the Professional Practice of Internal Auditing (Standards), IIA Code of Ethics.
- Support the quality assurance and improvement program (QAIP).
- Lead/ Support in consulting engagements related to financial and operational aspects of Ooredoo and its subsidiaries (Phono and FT) if asked to do so by superiors.
- Communicate or assist in communicating the results of consulting projects via written reports and oral presentations on a timely basis to the Director F&A audit.
- Review the policies and procedures of the company (OK, FT and Phono) for submission to Director F&A audit and CAE.
- Conduct or lead the Internal Audit team in performing any fraud investigations or any special audit assignments as instructed by superiors.
- Communicate the results, finding and recommendations of special assignment/investigation via written reports and oral presentations on a timely basis to the Director, Financial & Operational audit.
- Manage the work of direct reports to ensure they meet their objectives, are kept motivated and perform in accordance with their job description.
- Lead and support in coaching the IA staff, review their work, improve their capabilities.
- Conduct regular on the job training to ensure that direct reports have the necessary skills to undertake new or existing responsibilities.
- Delegate responsibility to direct reports, in accordance with their role and ability, to ensure they are developed and maximise their potential.
- Support the Director F&A audit in monitoring the workload and resources management to effectively handle the different assignments in the Financial & Operational areas.
- Pursue professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers.
- Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
- Develop and maintain productive team-oriented management and staff relationships through individual coaching and meetings.
- Ensure continuous professional development to enhance knowledge, skills and competencies.
- Brainstorm and create solutions based on discussions and analysis within the team.
- Improve the awareness of all the company’s management levels and staff with the Internal Audit’s mission, objectives, duties and responsibilities.
- Other duties as directed by the Director F&A audit and CAE.
Qualifications
- Bachelor degree or any field related to auditing (finance, accounting or IT).
- Certification in at least one area (e.g. CIA, CA, ACCA, CFE, and CPA) is preferred.
- Commencement of post graduate study in business administration, public administration, or a related field, or a second professional certification in a related area such as fraud auditing or accounting, is an advantage.
Requirements
- 5-6+ years Minimum experience in internal auditing, external auditing, operations, accounting, business analysis, or program evaluation, including 2 years in managerial level. preferably with telecommunications audit experience and audit of holding/management companies.
- Knowledge of Company regulations, policies and procedures.
- Working knowledge of The IIA’s International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics as well as IFRS and GAAP
- Analytical and evaluation skills.
- Extensive experience with report writing and conducting presentations.
- Exposure to planning and project management.
- Considerable knowledge of and skill in applying internal auditing and accounting principles and practices, and management principles and preferred business practices.
- Strong communication and interpersonal skills.
- Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
- Fluent verbal and written communication in both Arabic and English.
- Evaluate the company’s processes and identifies potential problem areas where related controls need further testing.
- Carry out risk analysis and assist in the preparation of the annual audit plan.
- Perform sufficient tests, including data analysis, to provide reasonable assurance that internal controls are existing and adequate.
- Identify and evaluate possible solutions to identified control issues, recommend them and obtain management agreement or actions on such recommendations.
- Using Software:
- Internal Audit System (Team mate) and analytical tools.
- MS Office.
- Experience with specialized computer system relating to audit, and other relevant business software.
- Experience in using computer software (e.g., ACL, IDEA, SQL, Excel) and application systems.
Note: you will be required to attach the following:
- Resume/CV
- Passport-size photograph
APPLY NOW https://ooredoo.sniperhire.net/kuwait/vacancy/174054?channelID=1212
VAC9726 – Project Manager, PMO / FASTtelco Subsidiary of Ooredoo Kuwait
The Purpose
Responsible for planning, executing, delivering & closing projects within a predefined budget & timeframe
Key Accountabilties & Responsiblities
- Develop a HL and LL project plan.
- Track the progress of the project plans and report any deviation.
- Follow up with resources and make sure the activities on track.
- Ensure that all projects are delivered on-time, within scope and within budget.
- Organize and manage all phases of the project to ensure on-time completion.
- Coordinate internal resources and vendors for the flawless execution of projects.
- Develop project scopes & objectives, involving all relevant stakeholders & ensuring technical feasibility.
- Co-coordinate the project team, keeping all stakeholders informed of progress.
- Participate in creation of RFP, RFQ, RFB and attending bidder conferences.
- Ensure resource availability
- Liaise with respective unit heads allocate and release resources.
- Monitor the resources workload throughout the work & re-assigning resources if needed
- Use appropriate verification techniques to manage changes in project scope, schedule & costs.
- Create & maintain comprehensive project documentation.
- Measure project performance using appropriate systems, tools & techniques.
- Perform risk management to minimize project risks.
Qualifications
- Bachelor degree
Requirements
- Minimum 3 years of relevant experience preferably with a large organization in telecom industry.
- PMP
- CCNA / CCNP
- Prefer to have ISP background experience
- Knowledge about Cisco / HP technologies
Note: you will be required to attach the following:
- Resume/CV
- Passport-size photograph
APPLY NOW https://ooredoo.sniperhire.net/kuwait/vacancy/173618?channelID=1212
VAC9724 – Team Leader, Quality Control
The Role
Supervise, monitor and coach the teams responsible for Quality Control, SAF Quality Investigations, amendment and Filing of all customer contracts
Own and develop Contract & SAF Scanning & Archiving Processes for ooredoo Kuwait (mainly B2C & B2B with attention to other departments requirements)
Owned all new sales channels added to current sales channels serving Ooredoo.
Own digital check across all levels (activation information – channels – Attached documents – system reflected data – rejection reasons – post actions)
Key Accountabilities and Activities
- Supervise and monitor the Quality Control team to ensure that processes required for checking customer contracts are understood and met.
- Propose, design and deploy continuous improvement Quality plan for customer SAF’s, taking into consideration SAF/contract inflow dynamics, Ooredoo expansion plans in terms of market presence and penetration etc.
- Allocate work appropriately to the team on a daily basis taking into account the each team member’s workload and skill levels.
- Ensure work is completed on time and maintain team at the required number and experience.
- As an expert to intervene as required and resolve complex issues or answer staff questions.
- Convene daily briefings at the commencement of each shift to review the previous day’s performance, advice of any new developments and provide a forum for exchange of views.
- Generate and participate in the analysis of daily, weekly and monthly activity reports to identify trends, optimise resource deployment and improve service.
- Personally check a targeted number of customer contracts that are submitted by dealers and Ooredoo Retail Stores and use a checklist to ensure that all relevant information has been submitted and is included.
- Rectify any problems with the contracts using the QC module in the system.
- Deactivate contracts that have not had activity for a predetermined period of time and arrange to have them removed from archiving to be sent to storage in accordance with Kuwait requirements.
- Provide monthly and quarterly reports and analysis about pending SAF delivery and Base status.
- Open and maintain communication channel with Sales teams responsible for SAF delivery (received, rejected and missing).
- Supervise the team responsible for filing contracts and distribute work accordingly.
- Intervene as required, to resolve complex issues or answer filing staff questions.
- Identify, analyse and act on opportunities to improve archiving processes, making recommendations and implementing as appropriate.
- Oversee scanning of all customer related documents/contracts
- Provide monthly and quarterly reports and analysis about contract Archiving across all customer base.
- Digital channels, analyse and act on opportunities to improve archiving processes, making recommendations and implementing as appropriate.
- Ooredoo partners (internal & external) full journey checking cycle in term of SAF delivery and farther actions. Supervise the work of direct reports to ensure they meet their objectives, are kept motivated and perform in accordance with their job description.
- Identify and provide input for staff training and development programs and follow-up with post-course assessment to gauge progress.
- Undertake regular on the job training to ensure that direct reports have the necessary skills to undertake new or existing responsibilities.
- Delegate responsibility to direct reports, in accordance with their role and ability, to ensure they are developed and maximise their potential.
- Define the daily, weekly, quarterly & annually performance and target in term of quality SAF check and action process accordingly.Look for new automation solutions for SAF quality checks that help in optimization
- Take a part in all initiatives of E-SAF that is under development and implementation.
- System data base management and update in term or rejected and pending transactions.
Qualifications
Bachelors in business or a related discipline from a recognised tertiary institution.
Other Information
- 3-4 required experience years related experience in customer service
- 2 + years supervisory experience.
- Fluent verbal/written communication in both Arabic and English.
- Team leadership and coaching skills.
- Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
- Microsoft Office, PowerPoint and Excel.
- RAS, CRM operational knowledge
- Pegasus Operational knowledge
- Teleopti in depth knowledge on scheduling, Work force planning and optimization, forecasting
Note: you will be required to attach the following:
- Resume/CV
- Passport-size photograph
APPLY NOW https://ooredoo.sniperhire.net/kuwait/vacancy/173615?channelID=1212
INNOVATIONS UAE CAREER : APPLY NOW FOR THE LATEST VACANCIES
At Innovations, believe that the right people make all the difference. Founded on the principle that businesses thrive when they have access to top-tier talent, grown into a trusted partner for companies across the globe.
As industry leaders, we are committed to helping businesses of all sizes and sectors find the talent they need to drive growth, innovation, and success. With a global presence and in-depth expertise, we are uniquely positioned to meet the diverse and evolving needs of today’s dynamic workforce. Our team of seasoned recruitment specialists and our vast network of industry professionals help us connect businesses with the talent they need to achieve their strategic objectives.
APPLY NOW FOR THE LATEST JOB VACANCIES
Strategy
At Innovations, we do not believe in one-size-fits-all solutions. approach is deeply personalized, working closely with clients to understand their unique challenges, objectives, and company culture. By aligning strategies with your goals, ensure a seamless recruitment process that drives long-term success.
- Consultative Process: take the time to understand your business, its goals, and the unique dynamics of your industry before crafting a customized staffing solution.
- Global Reach, Local Expertise: With a presence in key markets across the world, offer global talent solutions while maintaining a deep understanding of local employment laws, cultural nuances, and industry standards.
- Quality-Driven: process is thorough and meticulous. vet each candidate carefully, ensuring they not only meet technical qualifications but are also a cultural fit for your organization.
- Long-Term Partnerships: strive to build lasting relationships with our clients. From initial recruitment to post-placement support, we are there for you every step of the way.
Warehouse Supervisor
Job Description
Responsibilities:
Supervise daily warehouse activities including receiving, storing, picking, and dispatching goods.
Ensure all inbound and outbound operations are completed accurately and on time.
Maintain proper stock control and inventory management using WMS or ERP systems.
Monitor the loading/unloading process to ensure compliance with quality and safety standards.
Coordinate with procurement, logistics, and sales teams to align warehouse activities with business needs.
Ensure FIFO/FEFO principles are strictly followed for perishable and dated goods.
Conduct regular stock audits and reconcile discrepancies.
Oversee housekeeping, pest control, and hygiene within the warehouse premises.
Manage warehouse staff—assign duties, monitor performance, and ensure discipline and safety compliance.
Implement and enforce health, safety, and security procedures within the warehouse
Required Skills
Bachelor’s degree or diploma in Supply Chain, Logistics, or a related field.
4–7 years of warehouse experience, preferably in the FMCG sector.
Proven experience in supervising warehouse teams and operations.
Good knowledge of inventory management systems (ERP/WMS).
Strong understanding of warehouse safety and compliance standards.
Forklift license (optional, depending on role requirements).
APPLY NOW https://erp.innovationuae.com/jobs-detail-5905-warehouse-supervisor-ajman-uae
APEX GROUP UAE CAREER : APPLY NOW FOR THE LATEST VACANCIES
We are a single-source financial solutions provider dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world. Established in Bermuda in 2003, we have continually disrupted the industry through our investment in innovation and talent
Today, we set the pace in fund and asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
APPLY NOW FOR THE LATEST JOB VACANCIES
Strategic Client Development Director
The Director of Strategic Client Development is to provide sales and revenue growth across a Strategic Client set. In this role, you will be responsible for driving business expansion, building high-impact relationships leading a sales wins and exceeding revenue goals.
This role requires a strong blend of sales experience, industry knowledge, and proven experience in scaling relationships and increasing sales across the spectrum of APEX Products.
Clients/Revenue Growth
- Deliver New Sales & Grow Revenue within a defined set of Key Clients by building relationships and driving large, complex deals to closure.
- Focused on sales growth across a defined portfolio of 5-10 global strategic client prospect target accounts, ensuring alignment with Chief Strategic Development Officer on the account selection and priorities.
- Spearhead organic growth for new logo acquisitions across global strategic prospect target accounts (target 5-10) to be reviewed quarterly at minimum.
- Expand the client base by identifying and engaging an additional 5 platinum-tier existing large account opportunities, (current low-market share and high-growth potential of existing Apex clients) driving their integration into the platform.
- Perform quarterly reviews of target client lists, including additions and removals, to ensure strategic focus and market relevance as directed by Chief Strategic Development Officer.
- Focus on new market/client segments and generate client-market introductions as directed by the Chief Strategic Development Officer.
- Deliver attributable revenue impact through completion of sales process, signing, and closing new and incremental business.
Branding and Positioning
- Serve as a senior representative of the business in external forums, cultivating thought leadership and public relations opportunities that elevate brand presence.
- Partner with Product and Marketing to deliver enhanced client communications – Client Pitch Books, LinkedIn, Media outlets, Podcasts, Industry conferences, etc.
Cross-functional Collaboration
- Collaborate with Regional Leaders, Product, and CRM teams to win deals and enhance relationships.
- Partner with product, marketing, and operations teams to align on campaigns, offerings, and product roadmaps.
Governance /Management
- Ensure attributable revenue impact through clear tracking, reporting, and engagement metrics of all activity performed.
- Collaborate with finance and legal to ensure compliance, deal structuring, and risk management.
Skills Required:
- 8–12 years of progressive experience in sales, partnerships, or business development.
- Proven track record of selling in strategic client segments.
- History of exceeding revenue targets in a fast-paced environment.
- Excellent negotiation, communication, and stakeholder management skills.
- Analytical mindset with the ability to interpret data and drive decisions.
- Entrepreneurial, resourceful, and comfortable working in high-growth, evolving environments.
- Bachelor’s degree in Business, Marketing, Communications, or related field (MBA preferred).
What you will get in return:
- A genuinely unique opportunity to be part of an expanding large global business;
- Competitive remuneration commensurate with skills and experience;
- Training and development opportunities
APPLY NOW https://theapexgroup.wd3.myworkdayjobs.com/en-US/apexgroupcareers/job/Dubai/Strategic-Client-Development-Director_JR-0017924?locationCountry=7b4fa1f369bd4604ba3692682fcbe345
Compliance Officer and MLRO
Role and Responsibilities include:
Setting, establishing and monitoring adherence to processes, policies and procedures to meet -compliance, legal and regulatory requirements.
Responsibilities:
- Overseeing licensing requirements and regulatory obligations while ensuring that compliance activity takes account of all relevant legislation and ADGM/FSRA/SCA related activities;
- Review of compliance and internal control operations and ensuring that they are in adherence with the firm’s and Apex Group’s Policies and Procedures;
- Ensuring the effective implementation of the Compliance Monitoring Programme and performing monitoring activities;
- Ensuring that non-compliant findings are tracked with the respective business function managers until resolved;
- Reporting to and liaising with the SEO, Regional Compliance Officer and the Board as required, on compliance related matters;
- Preparing and submitting compliance reports to management and various committees and governance structures within the Apex Group;
- Preparing and submitting reports to regulatory authorities;
- Keeping up-to-date with all relevant laws and regulations and communicating regulatory changes and developments to senior management and staff;
- Providing advice, and assistance where relevant, to senior management and staff on Apex Group compliance-related matters;
- Setting strategy for managing the relationship with the Regulator(s) and for all operational aspects of it, including visits and reporting;
- Handling communications with the Regulator(s), obtaining approvals as required, notifying the Regulator as required for all compliance-related matters;
- Maintaining a register of PEPs, High Risk clients and investors; complaints, conflicts of interest, compliance and data breaches, and actively manage adherence to the complaints process and mitigation of breaches;
- Providing assistance and support in satisfying staff training and development needs and plans to new regulations and legislation;
- Preparing training material and deliver training in compliance with regulatory obligations and business procedures;
- Oversight and management of the regulatory risks within the business;
- Acting as the firm’s MLRO, establishing and maintaining the firm’s Anti Money Laundering policies, procedures, systems and controls in compliance with the Regulatory Anti Money Laundering rules and all relevant legislation applicable in the jurisdiction and Group Apex Policies;
- Monitoring suspicious transactions, identify potential sanctions and submit reporting as required;
- Promoting a positive compliance culture through engagement with staff;
- Handling other ad-hoc compliance-related projects that may be assigned from time to time.
- Ensure that the firm adheres to data protection requirements, staff are informed about their obligations and responsibilities and raise awareness about them;
- Give advice and recommendations to the firm about the interpretation or application of the data protection rules;
- Monitor that a register of processing operations is maintained by the firm;
Skills Required:
- Financial services experience of 5 to 7 years working within a financial environment, specifically Fund Administration experience.
- Understanding of the relevant regulations in UAE and International AML Laws.
- Relevant professional qualifications e.g. AML, CDD, Compliance, Risk, or equivalent.
- Experience in Customer Due Diligence (CDD/KYC) on various international corporate structures and risk profiles.
- Excellent communication and organisational skills.
- Experienced leader able to develop team members.
- Motivated and driven and a team player.
- Solutions driven critical thinking, with the ability to adapt to change.
What you will get in return:
- A high level of visibility within a large organisation on an upwards trajectory
- The ability to define compliance processes to drive innovation and have a tangible impact on the business
- Be part of a dynamic and fast-paced team that makes a genuine impact on the business
- Exposure to all aspects of the business and cross-jurisdiction
- The opportunity to innovate, bring discipline to brand activity and really make a difference.
APPLY NOW https://theapexgroup.wd3.myworkdayjobs.com/en-US/apexgroupcareers/job/Abu-Dhabi/Compliance-Officer-and-MLRO_JR-0014556?locationCountry=7b4fa1f369bd4604ba3692682fcbe345
Open Ended Hedge Fund Accountant, AVP
Job Responsibilities:
The role duties and responsibilities will include but not limited to the following:
• Assist in the NAV preparation and review process for our Hedge Fund clients
including management of the entire process
• Timely delivery of any other client specific reporting requirements
• Planning, scheduling and managing the daily workflows of all client deliverables within the team
• Reconciliation of investment portfolios, dividends and interest, corporate actions, and investor capital activity
• Good understanding of various types of Performance fee calculation, equalition,
Management fee calculations.
• Effective coordination with various support centers of Apex whenever required.
• Responsible for accruing/amortizing daily or monthly non-security related Fee
accruals including management fees, performance fees and financing accruals
• Assist in the preparation and review of subscription, redemption pack and
ensuring timely communication with investors of the funds
• Assist in the preparation and review of financial statements & liaising with auditor as required and managing the entire audit process
• To ensure timely and accurate preparation of distribution calculations, tax
statements and liaising with the tax advisor of the fund
• Monitoring and review of the payments to be initiated for the client
• Ensuring client enquiries are answered in accordance with Apex service standards on an ongoing basis
• Ensuring compliance with regulatory requirements and other requirements of the funds specifications
• Ongoing Implementation and refinement of SSAE 18 controls along with
coordination with internal auditors and external SSAE auditors
Additional Responsibilities:
• Actively cross selling our suite of services to our client base
• Assisting in the development of new & existing global client relationships,
optimizing service offerings, productivity and profitability
• Ensuring adherence to documented procedures and policies
• Work on the integration of large fund administration mandates
• Working on ad hoc internal and global projects (as required)
• First point of contact for internal and external audit, tax returns and compliance queries
• Facilitate the flow of information between Senior Management and Operations
team on a timely basis
Skills Required:
• 7-9 years’ experience in a similar role incorporating the above functions
• An ability to work to and meet agreed deadlines
• Understanding of US GAAP & IFRS reporting standard for various fund structures
• An understanding of complex fund structures and fund accounting to act as
subject matter expert
• Strong PC skills including Word, Excel and Macros in Excel (Experience on Paxus an advantage)
• M.com/MBA – Finance/CFA
• An accountancy qualification (such as ACCA, CA) is an advantage
• Knowledge and in-depth understanding of various types of financial securities
such as Equity, Bonds, Futures, Options, Sukuks, CDS, CFDs etc. and their
accounting treatment.
• A high degree of commercial awareness and client service focus
• Prior experience of working in the industry.
• Strong leadership skills and supervisory experience of other professionals
• Excellent organizational and communication skills and the ability to work on own initiative consistently producing accurate and timely work.
• Good interpersonal skills to develop working relationships with colleagues, clients, other functions and professional intermediaries.
• Demonstrated ability to automate processes
• Knowledge of investor KYC and AML requirements
• Familiarity with Paxus is a major plus.
• An ability to think critically and objectively.
• Multi-tasking and problem-solving skills.
• Proficiency in advanced Excel functions is a plus
• Work additional hours as needed.
• Has ability to work under pressure and meet tight deadlines.
• Organised, accurate and willing to learn and take on new tasks
What you will get in return:
- A genuinely unique opportunity to be part of an expanding large global business
- Opportunities for personal and professional development
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