Al Futtaim don’t just adapt to change — we lead it. For over 90 years, family business has driven innovation and progress across industries, with operations spanning across 18 countries. With a portfolio spanning across Automotive, Retail, Real Estate, Health, Finance and Education, our 33,000 colleagues are dedicated to enriching the lives of our customers. Company deliver the highest quality products and services for today, and for tomorrow. Companies values are the foundation of everything we do, driving to create positive change and lasting impact. They inspire us to act with purpose, build trust, and deliver meaningful experiences for all. Operate in over 20 countries across the Middle East, North Africa, the CIS, and Asia, with continued expansion driven by our long-term vision. At Al-Futtaim, people are the heart of everything we do. With a diverse team of over 40,000 individuals from 100+ nationalities, embrace inclusivity, collaboration, and shared values to drive success. Guided by our core principles — Respect, Excellence, Collaboration and Integrity — we create a workplace where you can belong, grow and excel. Together, we’re building a stronger, united future. company united around a strong shared vision, culture, and set of values, which guide the way we interact with each other, our customers, partners, and communities. companies four values – Respect, Excellence, Collaboration, and Integrity – are known and lived by everyone at Al-Futtaim each and every day.
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Store Manager | Retail | Maje The Avenues Mall Kuwait
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
What you will do
People Development / HR
- Networks, supports recruiting, hiring, developing, and retaining high-quality management and associates to fill store profiles and succession planning
- Leads by example, trains, develops, and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
- Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
Customer Experience / Sales
- Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with the team
- Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
- Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Drive Sales & Profitability
- Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
- Creates and executes strategies to maximize store sales and control expenses
Operational Effectiveness
- Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc.)
- Executes and complies with all company policies and store procedures
Required Skills to be successful
- Previous managerial experience in retail, with a proven track record of sales and profitability achievement.
- Effective communication and interpersonal skills to effectively engage with team members at all levels, Good English skills.
- Demonstrated commitment to putting the customer first, Ability to resolve customer issues, and deliver outstanding service.
- Strong organizational and problem-solving skills to manage complex operational challenges effectively.
What equips you for the role:
Qualifications & Experience:
Minimum Qualifications and Knowledge:
High school education or equivalent preferred
Minimum Experience:
Minimum two years of Store Manager experience with a proven track record for driving sales and profit results, and training and developing a team of individuals from a premium luxury brands.
Job-Specific Skills:
- Good command of business English (written and verbal)
- Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
- Strong level of numeracy & literacy
- Some heavy lifting
- Scheduled shifts may require standing for a minimum of eight hours
Behavioral Competencies:
- Strong analytical and time management skills.
- Excellent customer service.
- Good communication skills
- Collaborative teamwork approach.
- Proficiency in managing processes and reporting.
Assistant Store Manager | Sandro/ Maje The Avenues Mall, Kuwait
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
The Assistant Store Manager is responsible for selling floor leadership, overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, maintaining the store standards on the selling floor and stockroom, and acts as second in command, assisting the store manager in the overall running of an individual store.
What you will do
People Development / HR
- Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
Drive Sales & Profitability
- Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
- Executes strategies to maximize store sales and control expenses
Operational Effectiveness
- Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc.)
- Executes and complies with all company policies and store procedures
Required Skills to be successful
- Previous managerial experience in retail, with a proven track record of sales and profitability achievement.
- Effective communication and interpersonal skills to effectively engage with team members at all levels, Good English skills.
- Demonstrated commitment to putting the customer first, Ability to resolve customer issues, and deliver outstanding service.
- Strong organizational and problem-solving skills to manage complex operational challenges effectively.
What equips you for the role
Qualifications & Experience:
Minimum Qualifications and Knowledge:
High school education or equivalent preferred
Minimum Experience:
Minimum two years Senior Sales Associate experience with a proven track record for driving sales and profit results and training and developing a team of individuals
Job-Specific Skills:
- Good command of business English (written and verbal)
- Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
- Strong level of numeracy & literacy
- Some heavy lifting
- Scheduled shifts may require standing for a minimum of eight hours
Behavioral Competencies:
- Strong analytical and time management skills.
- Excellent customer service.
- Good communication skills
- Collaborative teamwork approach.
- Proficiency in managing processes and reporting.
Inventory Controller | Retail | Sandro/ Maje The Avenues Mall, Kuwait
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
The Inventory Controller is responsible for ensuring accurate inventory control across store operations. The role strictly adheres to operating procedures to ensure stock availability, accurate stock movement tracking, and effective risk mitigation, minimizing stock loss throughout the end-to-end inventory process.
What You Will Do
Shipment & Stock Movement Control
- Monitor and control product inflow and outflow between warehouses and stores.
- Identify and escalate stock discrepancies during receiving by raising SRD reports and coordinating with suppliers/senders until system adjustments are completed.
- Track and update stock movements accurately in both logbooks and inventory systems.
Stock Accuracy & Investigations
- Conduct weekly investigations to prevent stock shortages based on Stock Accuracy Checks.
- Ensure proper segregation of damaged items in the stockroom and manage the movement of damaged units/uniforms to SOF in line with procedures.
Marketing & Event Support
- Support store preparation for marketing events by coordinating stock count procedures.
- Arrange additional cartons and segregate stock to enable efficient scanning and accurate counting.
Missing Barcode Management
- Accurately document inventory details (quantity, type, style, quality, and other identifiers) for items with missing or unidentifiable barcodes.
- Coordinate with the Brand Team in Dubai for barcode resolution.
- Ensure affected merchandise is stored separately with updated records and reported monthly to OPM.
Store Maintenance Support
- Be physically present during store maintenance activities, including night work after store closing, to safeguard inventory.
Budgeting & Financial Support
- Participate in annual business planning.
- Support the management and tracking of monthly budgets.
Asset Management
- Manage all non‑merchandise assets stored in stockrooms used for business operations.
Required Skills to be Successful
- Strong hands‑on experience handling large shipments with high accuracy in counting.
- Clear communication skills to effectively coordinate with vendors and delivery personnel during receiving.
What Equips You for the Role
Minimum Qualification
- Bachelor’s degree or equivalent professional qualification from a recognized university.
Minimum Experience
- Minimum of 2 years’ experience in a retail stock handling or inventory control role.
Behavioral Competencies
- High personal integrity and accountability.
- Strong communication and interpersonal skills.
- Team‑oriented mindset with a collaborative approach.
- Excellent time management with the ability to meet operational deadlines
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