The Al Tayer Group represents a sophisticated standard of corporate excellence rooted in the belief that true success transcends mere financial metrics. At the core of their identity is a mission that prioritizes human connection and integrity, viewing passion as their primary currency and trust as their definitive trademark. This philosophy ensures that every business venture under their expansive umbrella is guided by a relentless pursuit of excellence, where they don’t just participate in industries but actively define best practices and establish the benchmarks for others to follow. By centering their bottom line on the strength of their relationships, they foster an environment built on mutual respect and ethical conduct, ensuring that every partnership is anchored in long-term stability and shared growth.

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This commitment to the extraordinary extends deeply into their internal culture, where the organization views its workforce not just as staff, but as the primary engine of its success. They invest heavily in their people, creating a professional landscape where employees are empowered with the tools and autonomy necessary to achieve their highest potential. This empowerment is a direct reflection of their deeply held values, which serve as the moral compass for every action and decision made across the group. Whether navigating the world of luxury retail, automotive, or diverse business interests, Al Tayer remains steadfast in its pursuit of delivering unparalleled experiences, inviting the world to engage with a group that treats every interaction as an opportunity to demonstrate their dedication to quality and ethical leadership.

Sales Consultant – Bloomingdale’s Kuwait

Job Description

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group’s retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

About the Role

Deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

Responsibilities

What You’ll Be Doing

 Functional Roles & Responsibilities 

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
• Maintain personal grooming standards as advised by the Store Manager.
• Maintain clean and organized display, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system.
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

Qualifications

About You

 Education/Certification and Continued Education

• High School qualification

Years of Experience

• 3 to 4 years retail sales or customer service experience

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Beauty Consultant

Job Description

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty  

 

Responsibilities

Essential Roles and Responsibilities

Functional Roles and Responsibilities 

• Meet and exceed sales targets set by the Line Manager. 
• Identify and fulfill our customers’ needs and thus provide quality advice and exceptional service. 
• Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company’s policy. 
• As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times 
• Merchandise products as per guidelines, ensuring accurate stock rotation. 
• Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves. 
• Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels. 
• Ensure all applicable administration is completed accurately and on time, including customer database cards. 
• Comply with all company policies and procedures. 
• Seek opportunities to increase sales, for example, link selling. 
• Advise customers about promotions in store. 
   

Qualifications

Job Requirements

Education/Certification and Continued Education 

• High School Level

Years of Experience 

• 1 to 2 years retail sales or customer service experience preferable 

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Skin Care Advisor

Job Description 

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty 
 

Responsibilities

Essential Roles and Responsibilities

Functional Roles and Responsibilities 

• Welcome customers into the store; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store. 
• Offer Facial Massage services to select customers by prior appointment with a view to build lasting relationships with key customers cultivate brand loyalty and boost sales. 
• As per the standards set out in the operating manual, ensure product / hygiene guidelines 
• Merchandise products as per Brand guidelines 
• Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves. 
• Maintain housekeeping standards, including window displays 
• Check stock levels daily and recommend orders to the Department Manager / Department Supervisor in order to replenish and maintain optimum stock levels. 
• Ensure all store and office administration, as per manager’s request, is completed accurately and on time, including customer database cards. 
   

Qualifications

Job Requirements

Education/Certification and Continued Education 

• Training in Cosmetology, Beauty Therapy & Cosmetology

Years of Experience 

• 1 to 2 years retail sales or customer service experience in the beauty industry 
  

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