Kanad Hospital, formerly known as Oasis Hospital, was established in 1960. It was launched following a direct invitation from the Father of the Nation, His Highness Sheikh Zayed Al Nahyan. The hospital was founded by American physicians, Dr. Pat and Mariam Kennedy. Their primary purpose was to honor God by delivering compassionate and loving healthcare to the people of this region. From its very beginning, Kanad Hospital quickly became known for outstanding obstetric and pediatric care. It is recognized as one of the leading healthcare institutions dedicated to women and children throughout the Middle East. The hospital is currently owned by True Sojourners, a humanitarian organization based in the United States. As a not-for-profit entity, it is committed to faithfully following the teachings of Jesus in the manner in which care is offered.

Kanad Hospital holds the distinction of being the first medical facility established in the Abu Dhabi Emirate.It carries the profound honor of being the birthplace of many national leaders, including the current UAE President, His Highness Sheikh Mohamed bin Zayed Al Nahyan. It was the first private hospital in the Emirate to obtain accreditation from the Joint Commission International (JCI). Furthermore, Kanad Hospital became the first medical institution globally to earn JCI Clinical Care Program Certifications for groundbreaking, specialized programs, including the treatment of Respiratory Distress Syndrome in newborns and the Natural Birth After Cesarean Section program for mothers.

Kanad Hospital operates as a not-for-profit medical institution dedicated to following the teachings of Jesus in all aspects of care extended to women, children, and their families. Compassion and Love: Genuine interest is shown in the needs of every individual, treating all people with the love and compassion of Jesus Christ, regardless of nationality, race, or faith background. Humility and Sacrifice: Service is offered to patients and team members with humility and a sacrificial spirit, willingly setting aside personal privileges to serve others in the manner modeled by Christ. Integrity forms a central component of the hospital’s faith-based foundation. Actions are carried out with transparency and uprightness. Choosing to lose business rather than compromise core values is viewed as a significant success, prioritizing doing what is right even when unobserved.

Standards are consistently aligned with the most effective, proven methods of delivering healthcare, continuously seeking divine strength in attitudes, behaviors, and professional habits. As a result, services provided to patients consistently meet or exceed industry benchmarks. The hospital remains committed to growing, advancing, and improving in areas such as personal character, clinical competence, teamwork, and community involvement. The organization maintains deep pride in its heritage within the UAE and continually aims to treat one another, as well as patients and the community, with the same dignity and love extended to one’s own family, consistently placing co-workers, patients, and community members above self-interest.

Current Job Announcements

Anesthesia Specialist

Doctors-UAE nationals ONLY

Anesthesia Technician- DOH licensed

DOH Notification Clerk (Emirati)

Coder-Outpatient Resubmission Officer

Call Center Clerk (Arabic & Urdu Male Required)

Call Center Clerk (Female UAE Nationals ONLY)

IT Network Administrator

Patient Access Representative (UAE Nationals ONLY)

Doctor’s Assistant (Females ONLY)

IT-Information Security & Data Protection Officer

Supply Chain Manager

NICU Specialist

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IT Network Administrator

Description

ESSENTIAL JOB FUNCTIONS AND KEY ACCOUNTABILITIES:
System Management

•  Install, configure and maintain servers and associated hardware
• Build, configure and manage servers running Windows and Linux operating systems, virtualized server hosting and administration using VMWare, hosting back-end solutions, such as email and SQL databases,
• Troubleshoot software, hardware and network problems
• Define the system, network and storage expansion and maintenance plans to ensure that the hospital maintains supportable standards
• Define and implement security and disaster recovery arrangement for the IT systems, setup and monitor all continuity of operations procedures
• Document configurations, troubleshooting techniques and assistance sheets

Network Management

• Maintain Kanad Hospital computer network by administering user accounts, implement security procedures, as well as ensure Internet connectivity for research, eClaims and email/voice services
• Support research and regulate all IT purchases, and maintain responsibility for the accuracy of all asset registers in the IT Department, as well as warranties agreements and Service Level Agreements (SLAs)
• Manage multiple virtual and local area networks (VLAN), virtual private network (VPN), firewalls and Internet proxies, and Cisco switches, hubs and routers.

User Support

• Provide 2nd and 3rd tier support to users by assisting the support team in troubleshooting issues and identifying long-term solutions
• Writing/presenting training materials

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Coder-Outpatient Resubmission Officer

Description

The Outpatient Resubmission Officer is responsible for ensuring that all eligible accounts are appealed within the designated payer timeframes. The position is also responsible for analyzing the root cause analysis of the denied claims and develop corrective action plan for resolution of denials.

Job Functions and Key Accountabilities:

• Work proactively with Director RCM, Manager RCM, Coding staffs, and Pre-authorization staffs to develop measures to reduce the number of denials through research of denial trends.
• Analyses and categorizes denials based on the root cause findings and continually improves best practice methodology for denied claims recovery
• Acts as a resource when necessary for billing, pre-authorization and reimbursement issues and coding.
• Aware of current trends related to medical necessity, DRG and DOH Claims and Adjudication rules and coding guidelines
• Applying advanced knowledge of medical terminology, anatomy and physiology, treatment modalities, diagnostic test, medications
• Providing orientation and education to coders, pre-authorization co-coordinators, physicians and nurses based on Rejection Analysis.
• Excellent interpersonal skills while interacting with physicians, nurses and other staffs.
• Ensure high level of patient data confidentiality.
• Expertise in Diagnosis Related Grouping
• Utilizes tools available in 3M to ensure accurate coding.
• Ensure knowledge on deductibles, co-payments, co-insurance amounts, insurance exclusions and other policies of all insurances that Kanad Hospital is dealing with.
• Critical thinker with ability to perform root cause analysis, prepare and implement action plans and lead improvement initiative.
• Query physician for clarification and additional documentation prior to resubmission.4.14. Perform other related duties incidental to the work described herein.

Technical Competencies:

• Evaluates and ensures that- all claims denied or underpaid inappropriately by payers are identified, appealed and reversed within the designated payer timeframes
• Effective physician query process prior to resubmission to obtain greatest possible diagnostic specificity and clinical documentation to accurately reflect the patient’s condition.
• Providing education to the team based on the root cause analysis of denied claims.
• Ensures to reduce rejections and get the claim paid at the initial resubmission of claims.
• Advance knowledge in DRG assignment through retrospective review of medical record for all relevant clinical conditions/diagnosis and procedures.

Qualification

Education: Degree in any related field preferably life science background. CPC (AAPC) certification will be a plus.

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Anesthesia Specialist

Description

Specialist Anesthesia is a qualified Anesthesiologist responsible for delivery of quality anesthesia and sedation services to all surgical and non-surgical patients at Kanad Hospital. She/he shall assist the planning and organization of anesthesia service and quality assurance of the anesthesia services in collaboration with the interdisciplinary team. As a member of Anesthesia staff he/she will assist the planning and organizing of Anesthesia Department as per the clinical practice guidelines.

Essential Job Functions and Key Accountabilities
1.Safe Conduct of Anesthesia Care:
1.1.Specialist Anesthesia duties and responsibilities include but are not limited to preanesthetic evaluation and care, medical management of the anesthetic procedure and the care of the patients during and after the surgery. The anesthesiologist should fulfill these responsibilities to the patient in accordance with the ASA Guidelines for the Ethical Practice of Anesthesiology and ethical policies of the Kanad Hospital.
1.2. As a member of the hospital medical staff, Specialist anesthesiologist is subject to and must observe, as well as be accorded the benefits of, the medical staff bylaws, rules and regulations generally applicable to all physicians granted privileges in the hospital.
1.3. An anesthesiologist with full staff privileges he/she must share on a fair and equitable basis in the responsibility for assuring 24-hour-a-day, 7day-a-week availability of anesthesia care. 
1.4. Participating in the development of, and enforcing policies and procedures relating to the functioning of anesthesia personnel and the administration of anesthesia throughout the hospital.
1.2.Safe Conduct of Minimal, Moderate and Deep Sedation 
Specialist Anesthesiologist should ensure safe sedation practice and be involved directly or supervision of sedation services throughout the hospital and is physically present during the procedure in the sedation suite. He /She should be responsible and capable of monitoring and management of any adverse events during these procedures.
2. General Requirements as a physician:
2.1. Shall be dedicated to providing competent medical service with compassion and respect for human dignity.
2.2. Shall deal honestly with patients and colleagues and strive to expose those physicians deficient in character or competence, or who engage in fraud or deception. 
2.3. Shall respect the law and also recognize a responsibility to seek changes in those requirements which are contrary to the best interests of the patient. 
2.4. Shall respect the rights of patients, of colleagues and of other health professionals and shall safeguard patient confidence within the constraints of the law. 
2.5. Shall continue to study, apply and advance scientific knowledge, make relevant information available to patients, colleagues and the public, obtain consultation, and use the talents of other health professionals when indicated. 
2.6. Shall, in the provision of appropriate patient care except in emergencies, be free to choose whom to serve, with whom to associate and the environment in which to provide medical services. 
2.7. Shall recognize a responsibility to participate in activities contributing to an improved community

Qualification

Females with fluent spoken Arabic preferred
ObGyn experience is required
Degree:     Medical doctor degree with specialization course in anesthesia
Experience: Minimum 3 years’ related experience post qualification. 
Must have ObGyn expereince; pediatrics and NICU experience would be a plus
License – Must be DOH/DHA licensed or DOH passer or DOH exam exempted

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