Zain is a leading mobile telecommunications provider in the Middle East and North Africa. Zain began life in 1983 in Kuwait, as Mobile Telecommunications Company (MTC), the region’s first mobile operator, and commencing with the initiation of our expansion strategy in 2003, we grew rapidly in both the Middle East and Africa through the acquisition of several mobile operators across the region.
In September 2007, MTC rebranded to Zain in order to better reflect our growing status as a leading multi-national mobile service provider with global aspirations. Zain was thus adopted as the Group’s corporate master brand. The Zain brand is at the heart of everything we do. It is a promise to our customers, it defines our vision and drives our focus within the company. Our brand was valued at over $2.4 billion by the Brand Finance Middle East Top 50 Brands annual report for 2021 that also ranked Zain as the second most powerful home-grown brand in the region with a brand rating of AA+.
In 2008 we became the 4th largest mobile operator in the world in terms of geographical presence, with operations in 15 African countries and 8 in the Middle East.
We continued on our journey of growth and development, and in March 2009, entered into a 50/50 partnership with Al Ajial Investment Fund Holding to acquire a 31% stake in Inwi, the third mobile telecom operator in Morocco.
By 2010, Zain had taken the strategic decision to focus on its highly cash generative Middle East and North Africa operations, investing in new growth opportunities in these markets. This decision led to the sale of 100% of Zain Africa BV (‘Zain Africa’) to Bharti Airtel Limited in June 2010 for the total consideration of USD 10.7 billion on an enterprise value basis.
This represented a bitter-sweet moment in our history as we were both proud of what we had been able to achieve in Africa, while at the same time humbled by the success and value Bharti Airtel identified in the operations on the continent.
The 15 countries that Bharti Airtel acquired from Zain in Africa were: Burkina Faso, Chad, Democratic Republic of the Congo, Republic of the Congo, Gabon, Ghana, Kenya, Madagascar, Malawi, Niger, Nigeria, Sierra Leone, Tanzania, Uganda and Zambia.
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Having exited Africa, Zain Group re-defined itself as a leading mobile voice and data services operator in the Middle East and North Africa, with a commercial footprint in 8 countries in the region. Today over 7,900 employees provide a comprehensive range of market-leading mobile voice and data services to a base of over 50.9 million active individual and business customers as of June 30, 2025.
We operate as Zain in Kuwait, Bahrain, Iraq, Jordan, Saudi Arabia, Sudan and South Sudan. In Morocco, Zain has a 15.5% stake in ‘INWI’, through a joint venture.
The company’s 4SIGHT strategy is centered on evolving Zain’s core telecom business to maximize value and build on the company’s numerous strengths to steadily grow standalone verticals beyond standard mobile services. Through this strategy, Zain is realizing its vision to enrich the lives of individuals and enable businesses with cutting-edge ICT and digital lifestyle services. 4SIGHT focuses on the digitization and optimization of Zain’s telecom operations to continuously realize efficiencies and unleash opportunities. The pillars of the strategy foster seeking value creation by better management of Zain’s assets as well as through a determined approach in identifying and capturing investment prospects. Since its inception, the 4SIGHT strategy has spawned several growth verticals. Each one of the pillars under the strategy has witnessed the birth of at least one strategic initiative that promises clear growth possibilities for the Group. Zain continues to refine its strategy in response to market dynamics.
Listed on the Boursa Kuwait, there are no restrictions on Zain shares as the company’s capital is 100% free float and publicly traded. The largest shareholders are the Kuwait Investment Authority with a 15.9% stake and Omantel with 21.9% stake.
JOB VACANCIES
Technical Opportunities for Recent Graduates
About The Role
We are actively recruiting for talented, smart, capable graduates who are willing to join us and embark on a journey so exciting, it can only be compared to a rocket ship landing on a different planet.
If you are a Graduate in MIS, Engineering, Computer Science, then we want to talk to you.
We have various divisions (Technology, Marketing, Finance, HR, Business Performance, Strategy) and within these divisions, we are looking for analytical, structured and fun individuals to work on various projects.
A typical day is not so typical in that you could be number crunching one day, preparing a research report the next day or simply attending important meetings.
The future is you.
What We Need From You
It’s simple! You need to hold a Bachelors Degree in either MIS, Engineering, Telecom Engineering, Computer Science.
You will need to have either Interned in a company or have had some exposure to the working world. It’s not easy out there!
You will need to be professional, articulate and interested in a career with Zain.
To succeed in this role, you will need to possess the following soft skills:
- Results driven
- Be able to create strong peer relationships
- An excellent communicator.
- Strong analytical skills and problem solving skills.
- The ability to plan.
- Excellent presentation skills.
- Ethical and hardworking.
- Excellent interpersonal skills.
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- Passport-size photograph
- Highest Education Qualification
- Copy of Civil ID/Passport
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Postpaid Offer Configuration
About The Role
The Postpaid Offer Configuration supports the development and configuration of attractive and data-driven offers across Postpaid segments. Working closely with analytics, marketing, and technical teams, the analyst contributes to offer planning, documentation, and execution across B2C channels. This role is focused on ensuring timely, efficient, and insight-driven offer delivery that aligns with commercial goals.
Responsibilities
- Act as the first line of support for CVM offer configuration, banner setup, and digital ads, resolving issues or escalating as needed
- Coordinate with internal and external stakeholders to ensure timely and successful campaign and offer launches
- Support in planning, configuring, and documenting new offers, including drafting high-level technical requirements
- Provide daily, weekly, and monthly performance reports to monitor KPIs and identify areas for improvement
- Generate monthly CVM-related reports for the CVM, digital, and analytics director
- Maintain effective coordination across teams when launching new CVM initiatives
- Prioritize tasks based on commercial value, strategic alignment, and customer impact
- Assist with customer base segmentation analysis to identify micro-segment targets
- Research market trends (loyalty, retention, churn, etc.) to inform CVM strategies
- Extract and analyze internal and external data to uncover trends, behavioral shifts, and performance evolution
- Design and deploy predictive models to support business objectives, including churn prediction, upsell propensity, and offer personalization
- Develop customer profiles and segmentation models to improve targeting accuracy across products, channels, and lifecycle stages
- Build internal and external use cases such as market benchmarking, penetration analysis, and data monetization solutions
- Translate business challenges (e.g., stagnant penetration rates, low conversion) into data-driven solutions
- Partner with commercial and marketing teams to define relevant segments and optimize campaign strategies
- Contribute to the development of real-time decisioning tools that enhance personalization and improve customer engagement
- Support in offer sizing, profitability analysis, and feasibility studies
- Develop and maintain offer documentation and support materials
- Liaise with marketing teams to incorporate customer behavior and market insights into campaign design
- Monitor and report on operational and financial KPIs, ensuring alignment with set targets
- Ensure compliance with environmental regulations and internal policies as mandated by statutory bodies and Zain Group
- Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
- Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
- Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities.
What We Need From You
Skills
- Strong communication and coordination abilities
- Good understanding of customer segmentation and journey mapping
- Basic knowledge of offer lifecycle and campaign execution
- Analytical mindset with ability to interpret data and identify trends
- Proficiency in Excel and PowerPoint; knowledge of SQL/VBA is a plus
- Familiarity with telecom products and services
- Organized, detail-oriented, and proactive team player
- Willingness to learn agile methodologies
Education Level/ Major
Bachelor’s Degree required; MIS / BI / Data Analyst & Data Science or a related field
Years Of Experience
+5
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- Passport-size photograph
- Highest Education Qualification
- Copy of Civil ID/Passport
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Prepaid Segments
About The Role
Prepaid Segments supports in the development and execution of commercially attractive, above the line, Prepaid voice and broadband acquisitions products, services and campaigns that cater to the consumer segment. The Prepaid Analyst aids in the definition of the strategy, analyzes trends and customer preferences, and often leads the documentation effort concerning concept papers, value propositions, product specifications. Additionally, the Prepaid Analyst will be required to coordinate with various stakeholders across Zain to help ensure the consistent and timely production of initiatives
Responsibilities
- Support the development and documentation of product designs, concept papers, and lend support to product production throughout the pipeline (marcom, technical, sales agent trainings, etc.) communicate in- depth business requirements to technical teams
- Coordination with relevant stakeholders including internal Marketing (Budgeting, Planning, and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to help ensure successful and timely product launches
- Conduct post launch analysis to verify the profitability of launched product and services, identify threats and opportunities, and provide recommendations accordingly.
- Research industry trends to identify and respond to developments relevant to Zain
- Benchmark international markets with regard to ATL Prepaid products, services and customer requirements, derive learnings for Zain and report to Segment management to support the generation of initiative ideas
- Liaise with marketing functions (Budgeting, Planning and Customer Insights) to develop deeper understanding of acquisition trends and behavior, as well as competition developments in order support the development of customer value propositions for new acquisition related offerings, promotions and campaigns
- Verify and health check outputs from Business Intelligence team based on knowledge of the business and available sources.
- Support in the market sizing of potential opportunity for new products, via value proposition and business case presented by Segments and CVM teams
- Monitor operational and financial KPIs by conducting daily, weekly and monthly statistical reports, and ensure targets are met, provide regular reporting to management
- Analyze recorded performance based on KPIs and provide actionable insights
- Support in collaborating with remaining marketing teams to achieve commercial ambitions including: (expansion of core offerings, boosters, add-ons, channel load migration initiatives, channel experience enhancement initiatives, and BTL opportunities)
- Assist in taking an active role in supporting the Operational Marketing Director in identifying and overseeing new business partnership opportunities and value-add creations to add to the Zain Portfolio
- Ensure close coordination with Sales / Care / Digital departments and ensure ambitious product & service levels are achieved / enhanced for the postpaid segment
- Assist in the facilitation of effective & efficient development & roll-out of services and features in close coordination with all stakeholders
- Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
- Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
- Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities.
What We Need From You
Skills
Education Level/ Major:
- Proven ability to build enduring professional relationships leading to outstanding performance
- Strong organization and project management skills
- Proficiency in agile methodologies
- Knowledge of project management tools, like Jira or Trello
- Advanced Microsoft Office toolkit (Excel, pptx)
- Strong digital and analytical skillset
- Ability to translate complex concepts into simplified business rules
- Ability to support in brainstorming technical solution workarounds in product design without hampering customer experience
- Customer journey design experience
- Excellent negotiation skills
- Excellent verbal communication skills
- Motivated and self-driven, with a proven history of success in previous roles
- Good interpersonal and customer care skills
- Strong problem-solving skills and ability to identify and frame key issues
High reliability in executing tasks within expected timeframe and to expected quality standards
Bachelor’s Degree required Business or a related field; Master’s in business/MBA preferred
Years Of Experience
+3
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- Passport-size photograph
- Highest Education Qualification
- Copy of Civil ID/Passport
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HOT Engineering & Construction KUWAIT CAREER- APPLY NOW FOR THE LATEST VACANCIES
HOT Engineering & Construction Co.-KSCC (HOTECC), Established in 1974, is one of the biggest multi-disciplined Engineering Construction & Maintenance companies for Oil & Gas/Industrial, Civil Infrastructure construction, Building Construction, Heavy Equipment Rental Projects and Non-Destructive Testing Services in the State of Kuwait. Over the years, our company has built a reputable track record for successfully completing numerous projects.
As one of the biggest and most important workhorses of HOTECC, our all Divisions adhere to the strictest quality standards and invest a huge amount of resources to ensure that it employ only the most advanced construction and engineering methods. All of our team members apply their specialized skills and make significant use of modern technology to guarantee the success of our projects.
Our ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certifications also stand as testament to our commitment to delivering leading-edge and cost-effective solutions, and to affording our clients and partners only the best kind of service possible. This dedication to excellence underpins the longevity of the relationships we build with them.
HOT Engineering & Construction Company mainly undertakes a wide range of Engineering Construction & Maintenance Projects of various magnitudes & complexities for Oil & Gas/Industrial, Civil Infrastructure, Building Construction, Heavy Equipment Rental Projects and Non-Destructive Testing Services. The Company headquarters located in Kuwait with subsidiary in Qatar.
Since the commencement of our operations in 1974, we have executed numerous projects in Kuwait.
Over the years we have achieved remarkable growth and have the capacity to execute large construction & maintenance projects. With complete Infrastructure in place, a qualified & experienced management team assisted by engineering, drafting, planning, procurement, quantity surveying, administration, HR, Finance, IT, execution & QHSE teams along with a highly developed & skilled workforce, we are fully equipped to handle a wide range of construction & maintenance projects attaining the highest international standards.
Safety Engineer
Location: Kuwait
Qualification: Bachelor’s Degree in Engineering (Civil /Mechanical)
Job Responsibilities:
- Minimum10 years’ experience in the relevant field ( MEW/MPW ), with 5 years in a similar position.
- HSE Trainings Certificates, First Aid Training Certificate and or Industrial Safety Diploma.
- Experienced and good knowledge in implementation of Integrated Management System, HSE procedures, risk assessment, job safety analysis, EAI Register, HSE Audit/Inspections, Accident/Incident reporting & etc.
- Good interpersonal skills.
- Experienced and good knowledge in the preparation of Project HSE Plan as required by client.
INTERNAL AUDITOR (QUALITY ASSURANCE)
Location: Kuwait
Qualification: Bachelor’s degree OR ENGINEERING
Job Responsibilities:
- 7 – 10 years’ experience in the relevant field of Quality Auditing.
- Plan, schedule and conduct internal quality audits and release the audits report on time.
- Coordinate external audits/assessment by certification body and actively participate in the Surveillance audits of ISO 9001, ISO 14001 and ISO 45001 certifications.
- Coordinate with auditees to take necessary Corrective actions on any non-conformances and other Customer Complaints raised etc.
- Ensure the corrective actions are taken according to the company’s Quality policy and Quality objectives as well as the ISO standards.
- Organize, implement and manage the IMS as per Company policy, contract specifications and ISO standards.
- Maintaining and control the quality records as per IMS & ISO requirements.
- Lead Assessor Qualification in ISO 9001, ISO 14001, ISO 45001 Management Systems.
- Knowledge in Quality Assurance, HSE and management system implementation.
- Ability to conduct internal and external audits, training and certification programs.
- Strong understanding with quality assurance, occupational health and safety & environmental management systems in the construction industry.
AUTO ELECTRICIAN
Location: Kuwait
Qualification: 3 Year Diploma OR ITI
Job Responsibilities:
- Minimum 5 years experience in troubleshooting, repairs of electrical components of automobile.
- Preferably previous experience in earthmoving, cranes and heavy trucks.
- Good knowledge and previous experience with Mercedes Trucks and CAT earth moving equipment.
- Wiring harness, Charging system and control modules know how is a must
- AC repairs knowledge is an added advantage.
