Since its founding in 2001 by Al Mulla Group, Al Mulla International Exchange has become a trusted leader in financial services. Our strong focus on excellent customer service, operational efficiency, and cutting-edge technology has enabled us to grow steadily in a competitive market. We offer fast, secure Kuwait remittance, currency exchange, and more services to meet the financial needs of our diverse customer base.

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Vision
To be the market leader and the money exchange company of choice for all customers in the gulf region, by offering the best rates, superbly trained & motivated staff, fair & transparent dealings with our service partners & correspondents, and use of cutting edge technology

Mission – Exceeding Customer Expectations in Every Transaction
At Al Mulla Exchange, our mission is to lead the money transfer and currency exchange industry by continuously improving our services and customer care. Through advanced systems, dedicated staff training, and a focus on customer satisfaction, we strive to exceed expectations. We are committed to providing secure, efficient, and globally competitive money exchange services to all our customers.

Customer Delight
Our Motto is to beat customer expectations, not just to meet them. We believe in creating customer delight and positive experiences for our customers towards our brand through our service level. We care about surpassing customers’ expectations and focus on building a long-term and engaging relationship with them.

JOB VACANCIES

Marketing Officer

Responsibilities

•Manage and update the company’s social media accounts •Write and edit content for promotional material, announcements, and website updates •Assist in developing marketing materials and campaigns •Support the team with day-to-day marketing activities

Job Requirements

Educational Qualifications

Education Degree: BachelorMajor: Marketing

Experience

Years of Experience: 1 – 2    Years

Field of Experience : Experience in a similar role is desirable

Skills

•Excellent writing skills in English and Arabic •Good understanding of social media platforms and trends •Creative mindset with attention to detail •Basic knowledge of website content management

Other Requirements

Gender: Male

Age: 21 – 25    Years

Preferred Language: English

Duty Shift / Timings:  One Shift / 8:00 am to 4:00 pm

APPLY NOW https://careers.almullagroup.com/

Asst.Credit & Collection Officer

Responsibilities

•Perform credit and collection analysis on a daily basis and prepare reports as required by the management •Identifies areas in Credit & Collection policy & processes for improvements in accordance with customer needs and company’s requirements. •Coordinate with divisional collection teams and directly engage with customers to ensure timely collections. •Conduct collection calls and/or correspondence in a fast paced goal oriented collections department •Negotiating suitable payment plans with customers •Review the bank accounts regularly and account for the direct bank credit collections. •Inform customers of their overdue invoices and attempt to expedite collection and mitigate company losses/maintain the overdue at the minimum at all times. •Collate and provide necessary documentation for litigation cases to Group Legal •Create & maintain Party Masters involving creation of party codes in compliance Customer onboarding Policy •Collecting the needed financial documentation and assessing the clients’ creditworthiness •Process credit applications as per approved policies and procedures •Respond to customer queries •Processing of provision for doubtful debts as per group policies and relevant accounting standards •Document & archive exception approvals to Group PDD policy •Preparation of monthly period AR Aging reports by Business Unit. •Co-ordinate with divisional collection personnel on various activities relating to AR including speeding up the collection of overdue receivables. •Custody of Post Dated Cheques, maintenance of PDC register in a timely & accurate manner and arrange for the deposit of PDCs on time. •Perform other job related duties & tasks assigned by Manager

Job Requirements

Educational Qualifications

Education Degree: Master of Business AdministrationMajor: Finance/Accountancy/Banking or equivalent

Experience

Years of Experience: 6 – 10    Years Field of Experience : Credit & collection

Skills

•Strong systems skills; solid analytical and negotiation skills; and a solid knowledge of commercial credit and collection procedures •Bilingual with professional verbal and written communication skills

APPLY NOW https://careers.almullagroup.com/

Sales Engineer

Responsibilities

• Understand all technical aspects of a product and explaining them to potential consumers. • Explain product features during live demonstrations. • Promote and sell MTU diesel generators and related high-voltage power solutions. • Identify and develop new business opportunities in target markets. • Prepare technical and commercial proposals. • Build and maintain strong customer relationships. • Achieve sales targets and contribute to business growth.• Negotiate contract terms. • Support sales executives in solution selling. • Model financial business cases. • Match customer requirements to proposed solutions. • Create sales presentations and generate sales leads. • Correspond with clients to identify their needs and close sales. • Meet sales quotas. • Coordinate purchases and delivery.

Job Requirements

Educational Qualifications

Education Degree: BachelorMajor: Electrical / Mechanical Engineering

Experience

Years of Experience: 5 – 7    Years Field of Experience : Sales of Electrical Engineering Products

Skills

Excellent communication, negotiation, and presentation skills.

Other Requirements

Gender: Any

Age: 27 – 40    Years

Preferred Language: Arabic, English

Duty Shift / Timings:  One Shift / 8:00 am to 4:00 pm

APPLY NOW https://careers.almullagroup.com/

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NMC HEALTH CARE GROUP UAE CAREER -APPLY NOW FOR THE LATEST VACANCIES

NMC Healthcare is one of the UAE’s largest private healthcare providers

NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates. Since 1975, we have provided high quality, personalised, and compassionate care to our patients and are proud to have earned the trust of millions of people in the UAE and around the world.

Our network is made up of 70 medical facilities, including JCI-accredited, multi-specialty hospitals in Abu Dhabi, Dubai, Sharjah, and Al Ain, as well as medical centres, community clinics, day surgery centres, home health services, and long-term care facilities throughout the UAE. The NMC Healthcare Group also includes the ProVita International Medical Centre and CosmeSurge healthcare providers.

Whether it is providing comprehensive medical services directly to patients, or in collaboration with healthcare providers internationally, NMC Healthcare is committed to delivering high quality, personalised care that matters.

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NMC has played an integral part in providing comprehensive healthcare services in the UAE since 1975.

We take pride in doing what’s best for our patients. We do this by fostering a positive internal culture that encourages collaboration, innovation and continuous learning.

We believe that healthcare is not simply about detecting, diagnosing and treating our patients, but is also about helping our communities to lead a healthy lifestyle.

Our Purpose is to deliver personalised care that matters. It is the reason we exist and the difference we make in the world.

Our Vision is to be the preferred healthcare system in our communities. It is the future we see for our company and the destination we are working towards.

Our Goals are to deliver quality patient outcomes by becoming an integrated healthcare system, driven by operational efficiency across our geographical network and services.

Safety, excellence, ethics, trust, and collaboration form our Values, and these are the principles that we live by every day. They are the standards we hold ourselves to and the expectations we have for one another. Our values guide our behaviour and decision-making processes to ensure we act with integrity and professionalism, in our aspirations to remain the leading healthcare brand in the region.

At NMC Healthcare, we aim to create an inclusive and diverse environment that sets the stage for new perspectives, innovative thinking and a continuous learning journey. Together, we live by our values as we build a distinctive and collaborative culture that allows our people to excel in how they deliver care resulting in improved clinical outcomes and patient experience. The unique qualities each employee brings to work are highly valued. We take pride in hiring and retaining the best available talent, while playing a major role in shaping the healthcare sector in the region as one of the largest integrated healthcare systems.

Kindly note that we do not offer placement details via social media or share employment opportunities through private email services (Gmail, Yahoo Mail, etc.), nor ask for or accept payments/fees towards our recruitment services.

Job Vacancies

Call Centre Executive

Abu Dhabi, United Arab Emirates

Job Description

To ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller.

Responsibilities

3.1 Call Centre Executives are ultimately responsible for the call center procedure
3.2 Executives have the responsibility to answer the telephone at all times and at no time the telephone be left unattended.
3.3 To ensure calls should be attended on or before the third ring promptly
3.4 Voice clarity should be there so that the caller will be in a position to understand.
3.5 Please remember that you are working for a Hospital and act with responsibility.
3.6 Need to note down the details clearly so that there is no miscommunication at any point of time. For this purpose always keep the note/writing pad and pencil near the phone and note the following for clarity:
3.6.1. Caller’s name (asking caller for correct spelling)
3.6.2. Caller Company / institution
3.6.3. Ask for phone number and extension
3.6.4. Reason for calling
3.6.5. Be sure to fill in the date, time and your initials
3.6.6. Place the message slip in a conspicuous place in the caller party office
3.7 Speak clearly and distinctly in a pleasant tone of voice. Always start the conversation in the following manner:
3.7.1. Wish the caller as per the time of the day (e.g. Good Morning)
3.7.2. Mention the Organization name (e.g. NMC Royal Hospital)

3.7.3. Mention your name (e.g. my name is ……………..)
3.7.4. How can I help you?
3.8 Use hold button when leaving the line so that the caller does not accidentally hear conversations being held nearby.
3.9 When transferring a call be sure that you explain the caller that you are doing so and the department/person you are transferring. When the call is picked up by the concerned person/department, explain to them who is on the other end that you are transferring and the subject matter of their call if possible.
3.10 Remember that Call Center Executive is the first contact from the Hospital and that first impression will stay with the caller long after the call is completed if it is attended with care.
3.11 If you come to know that the caller has reached the wrong department, be courteous and redirect them to the concerned department/person. If possible find out the requirement of the caller and try to help them.
3.12 If the concerned person whom the caller is looking for is not available then provide a tactful response so that caller will be satisfied.
3.13 Complaints should be directed to the concerned department, if you feel that it is difficult to handle then transfer to Customer Relations Department.
3.14 When handling a rude or impatient callers:
3.14.1. Stay calm, try to remain diplomatic and polite, getting angry will only irritate them more.
3.14.2. Always show willingness to resolve the problem or conflict
3.14.3. Try to think like the caller; remember their problems and concerns are important.
3.14.4. Offer to have your supervisor talk to the caller or call him/her back if the caller persists
3.14.5. Sometimes the irate caller just wants someone in a supervisory capacity to listen to them even if you are able to help them, in those situations connect the call to the concerned people.
3.14.6. Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements
3.14.7. Work accordance with the documented OSH procedures and instructions, specific responsibilities
3.14.8. Be familiar with emergency and evacuation procedures
3.14.9. Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports
3.14.10. Comply with Waste management procedures and policies
3.14.11. Attend applicable OSH/Infection control training programs, mock drills and awareness programs
 

Qualifications

4.1 Preferably a college graduate in any discipline.
4.2 Clarity in communication and voice clarity and perfect modulation and patients to listen to the caller.
4.3 Minimum 2-year experience as a call center executive / telephone operator in a patient focused environment and operation of multi-line switchboard system.
4.4 Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills.
4.5 Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills
4.6 Patient focused; service oriented; patient and understanding.
4.7 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure
4.8 Reliable, punctual, dependable, and responsive.
4.9 Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.

APPLY NOW https://eiby.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/8999

VIP Patients Executive

Abu Dhabi, United Arab Emirates

Job Description

To provide a range of reception intake and associated administrative services pertaining to incoming patients. The VIP Coordinator will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.

Responsibilities

• Greets patients or their families and finds out the nature of their enquiry.
• Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere.
• Advocates patients’ and their families’ rights and responsibilities, confidentiality, information, and education.
• Develops and maintains the feedback/complaint procedure for customers to use and receive redressal.
• Communicates all information to their superior on a daily basis.
• Expedites the flow of visitors/patients and ensures that each person receives outstanding customer service by providing a friendly environment.
• Provides information about medical insurance coverage to patients and checks the same diligently before sending the patient to the doctor.
• Investigates patient/visitor concerns and implements appropriate courses of action.
• Keeps accurate records of discussions or correspondence with customers.
• Performs duties of handling patient/telephone/back-office work as specified in the duty roster.
• Performs other related duties incidental to the work described herein as and when assigned by higher authorities.
• Handles VIP patients from start to finish and accompanies them during their journey in the hospital.
• Handles hospital tours.
• Handles medical tourism patients.
• Handles health package patients.
• Complies with all OSH and infection control policies, standards, and procedures and cooperates with hospital management to comply with those requirements.
• Works in accordance with documented OSH procedures and instructions, specific responsibilities.
• Is familiar with emergency and evacuation procedures.
• Notifies OSH hazards, incidents, near-misses, and issues and assists with the preparation of risk assessments and incident reports.
• Complies with waste management procedures and policies.
• Attends applicable OSH/infection control training programs, mock drills, and awareness programs.
• Uses appropriate personal protective equipment and safety systems.

Qualifications

• Preferably a graduate in any discipline.
• Minimum 1-year experience as a receptionist in a patient-focused environment and operation of multi-line switchboard system is preferable; interest to work in a hospital-related environment.
• Proficient technology application skills; basic MS Office (Word, Excel, PowerPoint), MS Outlook, and Internet Explorer skills.
• Must have exceptional interpersonal skills, maturity, good judgment, and be capable of communicating in a professional manner with a diverse range of individuals; superior phone etiquette skills.
• Patient-focused, service-oriented, patient, and understanding.
• Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure.
• Ability to work independently with minimal supervision.
• Reliable, punctual, dependable, and responsive.
• Excellent command of oral and written English; Arabic language advantageous/desirable but not essential.

APPLY NOW https://eiby.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/9128

Senior Technician HVAC

Abu Dhabi, United Arab Emirates

Job Description

To take care of the air condition handling units.

Responsibilities

3.1 To maintain A/C log books.
3.2 To clean the filters regularly and as required.
3.3 To maintain AHUs, FCUs, deep freezers, split A/Cs, etc.
3.4 To carry out routine / breakdown maintenance.
3.5 To actively involved in evolving long term planning for improvement in the system
3.6 Change the filters yearly
3.7 Check the belts of the AHUs
3.8 To do servicing of split A/Cs and AHU
3.9 To take stock of the items and inform the maintenance in charge to arrange for necessary material(s).
3.10 To convey day to day problems/issues to the maintenance in charge
3.11 To carry out necessary preventive maintenance on all A/C equipment’s.
3.12 To perform any related job / work when assigned by the superior.
3.13 Comply with all OSH (Occupational health and safety) and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements
3.14 Work accordance with the documented OSH procedures and instructions, specific responsibilities
3.15 Be familiar with emergency and evacuation procedures
3.16 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports
3.17 Comply with Waste management procedures and policies
3.18 Attend applicable OSH/Infection control training programs, mock drills and awareness programs

3.19 Use of appropriate personal protective equipment and safety systems
3.20 Maintain building and facility in a safe manner
3.21 Prepare building management plans and budgets
3.22 Prepare for and participate in Emergency management program
3.23 Provide expert advice and information in building and facilities OSH Matters
3.24 Support to develop objectives and monitor achievement of objectives and compliance with HAAD Health Sector OSHMS requirements across all departments.

Qualifications

3.3 A Diploma/graduate in Refrigeration and Air Conditioning or its equivalent.
3.4 At least three (3) years’ experience in the same field.
3.5 Fluent in spoken and written English. Arabic language is advantageous but not essential.

APPLY NOW https://eiby.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/9151

ENOVA UAE CAREER : APPLY NOW FOR THE LATEST VACANCIES

Enova was created in 2002 as a joint venture between Majid Al Futtaim and Veolia. As the regional leader in integrated energy and multi-technical services, Enova delivers comprehensive and performance-based energy and facilities management solutions to our clients, enabling them to achieve their financial, operational, and environmental targets.

Vision

The scarcity of natural resources should be transformed from a constraint to an opportunity. Enova’s vision is to lead this transformation, being the reference in building sustainability services.

Mission

mission is to preserve environmental resources in cities for generations to come. By combining global expertise and best practices with a deep knowledge of the regional market, we deliver innovative sustainable energy solutions to customers, guaranteeing and enhancing their performance while contributing to resource preservation.

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Values

Bold and responsible.

Passionate while focused.

Innovative in sustainability.

INTERVIEW DETAILS

Enova by Veolia is hiring for multiple technical and supervisory positions in the UAE. The company is a leader in integrated energy and facilities management solutions.

Available Positions

Senior HVAC Technician
Senior Electrical Technician
Electrical Supervisor
Kitchen Equipment Technician
Senior ELV Technician
Senior Plumbing Technician

Minimum Qualifications

Minimum of 3-5 years of experience in facility management and maintenance fields.
A technical qualification is required for all positions.
Good English literacy is a must.
A UAE driving license is a plus.
How to Apply

To apply, send an updated CV to [email protected] by November 11, 2025. The email subject line must specify the job position and your availability to start immediately or with one month’s notice.

Shortlisted candidates will receive an email invitation for a face-to-face interview in Dubai on November 15, 2025.

AMERICAN HOSPITAL UAE CAREER – APPLY NOW FOR THE LATEST JOB OPPORTUNITIES

A premier private healthcare provider in the Middle East, American Hospital, part of Mohamed & Obaid Al Mulla Group, was established in 1996 with the goal of providing world-class medical service to the community. The 254-bed, acute care, general medical/surgical private hospital has state-of-the-art facilities and an experienced team of healthcare professionals specialized in more than 40 medical and surgical specialties assuring comprehensive care. All physicians at American Hospital are American Board Certified or equivalent ensuring that patients receive an international standard of care in the UAE.

American Hospital is the first hospital in the Middle East to be awarded the JCI while its laboratory is the first in the private sector in the region to be accredited by the College of American Pathologists. The hospital is also the inaugural member of the prestigious Mayo Care Network. Further, American Hospital’s cancer program was the first to offer comprehensive one-stop care in Dubai. The Life Support Training Centre at American Hospital Dubai is the first in a private hospital in the UAE to be an American Heart Association (AHA) International Training Center.

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To ensure the highest standards of care, American Hospital has implemented the Service Excellence Programme while its Clinical Education Department offers multidisciplinary education programs for clinical staff.

Additionally, the American Hospital has been recognized as the only medical facility out of the USA to be awarded the ultrasound practice accreditation in the areas of Abdomen/General, Breast – Diagnostic, and Breast – Interventional from the Ultrasound Practice Accreditation Council of the American Institute of Ultrasound in Medicine (AIUM). The accreditation comes to align with American Hospital’s vision of making the region healthier and more sustainable through quality care, innovation, and medical excellence.

Recently, American Hospital is the first medical facility in Dubai to offer the fourth generation of da Vinci Xi surgical system to conduct robotic surgery services, solidifying the Emirate’s position on a regional scale as a hub for medical tourism for patients seeking world-class professional care. The first facility to execute robotic surgery in Dubai, American Hospital cements its position as a pioneer of digital transformation.

American Hospital also operates seven dedicated clinics – in Dubai Media City, Al Barsha, Al Khawaneej, Jumeirah, Mira, Dubai Hills, and Nad Al Sheba – serving the community by being closer to them.

JOB VACANCIES

Insurance Admin Assistant

Dubai, United Arab Emirates

Job Description

Assists the insurance coordinator in reconciling claims, allocates claims according to Remittance Advice (RA), and updates collections online. Follows up on prior authorizations for outpatient and inpatient services, ensures completed claim forms are obtained from relevant departments, and liaises with insurance companies. Downloads Dubai Health Authority Portal (DHPO) for Remittance Advice (RA), prepares PowerPoint presentations on allocation, and reviews corporate and insurance collections weekly.

Responsibilities

• Assists the insurance coordinator in the reconciliation of claims.
• Allocates claims as per Remittance Advice (RA) and online updating of collections.
• Follows up on prior authorization for outpatient services wherever required, and all Inpatient services whenever required.
• Follows up with clinic/admission office/wards for completed claim forms.
• Follows up with insurance companies for claim forms.
• Anticipates and sets priority to support department needs and follows policies and procedures for achieving them.
• Makes decision priorities and carries out daily responsibilities accordingly.
• Submits all reports on time. 
• Maintains up-to-date knowledge of Hospital and Departmental Policies and Procedures.
• Downloads Dubai Health Authority Portal (DHPO) for Remittance Advice (RAS).
• Prepares PowerPoint presentations as required.
• Reviews the collections of corporate and insurance weekly.

Qualifications

• Bachelor’s Degree in any field, Finance or Business Administration preferred

PROFESSIONAL EXPERIENCE:

• Minimum of zero (0) to one (1) year of experience within the Approvals Division.
• Skills in Microsoft Office (e.g. Excel, Word, PowerPoint, Outlook, etc.).
• Ability to speak and write in English fluently.

APPLY NOW https://fa-epvs-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3696

Midwife

Dubai, United Arab Emirates

Job Description

Provides direct and indirect age-specific care for assigned patients in the Labour and Delivery Unit per scheduled shifts. Responsible for professional performance and safe patient care. The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and care coordination for patients across the healthcare continuum involving families. Abides by the Joint Commission International (JCI) requirements, including but not limited to International Patient Safety Goals, national and international standards.

Responsibilities

General:

• Provides age-specific patient-centered care utilizing the nursing process:
  • Performs patient assessment using appropriate, problem-focused, and age-specific assessment techniques.
  • Performs continual critical care assessment of patient and family’s physical and psychological needs.
  • Involves the patient, significant others, and health care providers in the plan of care when appropriate.
  • Collaborates with a multi-disciplinary team to provide patient care.
  • Coordinates and plans critical care/clinical pathway, and prioritizes care, based on individual needs. Revises the care plan as necessary.
  • Initiates appropriate transfer plan.
  • Recognizes subtle cues to anticipate potential problems.
  • Documents all relevant data in the medical record according to hospital/departmental standards.
  • Ensures availability and maintenance of supplies and equipment needed for the unit and patient care.
  • Performs clerical duties when needed.
  • Assumes responsibility for meeting Joint Commission International Accreditation (JCIA) required mandatory education (e.g. fire, safety, infection control and others).
  • Participates in staff meetings and unit committees/projects.
• Participates in developing and achieving unit goals.
• Maintains a safe environment for patients and staff.
• Performs safe handling and administrating of Narcotic/Controlled and Semi-Controlled Drugs and documentation as directed by policies and procedures.
• Ensures completion of unit competencies i.e. pain management, and utilization of Emergency department devices.
• Maintains clinical and professional competency based on the latest research and established standards of practice.
• Completes yearly, the critical care nursing competencies (basic).
• Participates in unit-based Continuous Quality Improvement (CQI) activities (data collection, CQI teams, incident reporting, customer complaint reporting, medication error reporting etc.).
• Participates in ongoing educational activities.
• Maintains mandatory educational requirements.
• Performs additional duties when required.

Unit Specific:

• Performs nursing interventions/procedures per established standards of care (Competency List “Green Book”) policy and procedures including but not limited to:
  • Assessing amniotic fluid using AmniSure.
  • Caring for a patient with amniotic fluid embolism.
  • Assisting with amniotomy.
  • Examining the placenta.
  • Assisting with a forceps delivery.

Preceptor’s Responsibilities (when applicable):

• Completes the Preceptor workshop and meets the criteria indicators for the preceptor role on the unit. 
• Plans, implements and evaluates the individualized competency-based orientation in collaboration with the orientee, nurse manager, and clinical resource nurse.
• Provides appropriate feedback on time to orientee and Nurse Manager. 
• Provides objective documentation to the nurse manager utilizing the American Hospital Dubai’s established standards of care (Competency List “Green Book and Blue Book”).

Qualifications

• Bachelor’s degree in Midwifery or equivalent qualification in Midwifery (minimum three (3) years course duration) or
• Bachelor’s degree in Nursing or equivalent (minimum three (3) years course duration) and Midwifery Certificate (minimum one (1) year course duration) or
• Associate degree in Nursing from Canada or USA (minimum two (2) years course duration) and Successful completion of the National exam and Midwifery Certificate (minimum one (1) year course duration).
• For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother’s family book).
• Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles).
• Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).
• Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice.

PROFESSIONAL EXPERIENCE:

• Minimum of two (2) years of recent post-graduate experience in Labour and Delivery Unit.
• Knowledge of and ability to render care and services based on age, appropriateness, and developmental needs of patients.
• Skills in the assessment of patient and family’s physical and psychological needs.
• Skills in coordination and planning of care and prioritizing care based on individual needs.

APPLY NOW https://fa-epvs-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3342

Senior Staff Nurse – Obstetric & Gynecology Clinic

Dubai, United Arab Emirates

Job Description

Assumes responsibility for the daily clinical operation of the Obstetrics and Gynecology Clinic. Functions as a primary source for assistance and guidance on clinical issues to Nursing Staff. Coordinates the day-to-day running of the unit, ensuring that patients are discharged on time and coordinates patient admissions from other departments under the guidance of the line manager.

Responsibilities

General:

• Provides age-specific patient-centered care utilizing the nursing process:
  • Performs patient assessment using appropriate, problem-focused, and age-specific assessment techniques.
  • Performs continual critical care assessment of patient, and family’s physical and psychological needs.
  • Involves the patient, significant others, and health care providers in the plan of care when appropriate.
  • Collaborates with a multi-disciplinary team to provide patient care.
  • Coordinates and plans critical care/clinical pathway, and prioritizes care, based on individual needs. Revise the care plan as necessary.
  • Initiates appropriate transfer plan.
  • Recognizes subtle cues to anticipate potential problems.
  • Documents all relevant data in the medical record according to hospital/departmental standards.
  • Ensures availability and maintenance of supplies and equipment needed for the unit and patient care.
  • Performs clerical duties when needed.
  • Assumes responsibility for meeting Joint Commission International (JCI) required mandatory education (e.g., fire, safety, infection control and others).
  • Participates in staff meetings and unit committees/projects.
• Participates in developing and achieving unit goals.
• Performs additional duties when required.
• Maintains a safe environment for patients and staff.
• Performs safe handling and administrating of Narcotic/Controlled and Semi-Controlled Drugs and documentation as directed by policies and procedures.
• Ensures completion of both core and unit-specific competencies upon joining, annually thereafter, or whenever necessitated by new services, specialized equipment, or updated technology. 
• Maintains clinical and professional competency based on the latest research and established standards of practice.
• Participates in unit-based Continuous Quality Improvement (CQI) activities (data collection, CQI teams, incident reporting, customer complaint reporting, medication error reporting etc.)
• Participates in ongoing educational activities.
• Maintains mandatory educational requirements, as well as Resuscitation Quality Improvement (RQI), are completed.

Operational Management:

• Assists staff nurses and care assistants in planning, implementing, and evaluating direct patient care.
• Ensures accurate nursing documentation is maintained according to hospital policy and procedures.
• Collaborates with patients, families, and healthcare professionals to achieve optimal patient outcomes.
• Promotes incident, customer complaint and patient satisfaction survey reporting to improve patient and family care.
• Assists in creating a safe and friendly environment for all patients, their families, and other staff members. 
• Maintains effective communication between patients, nurses, and physicians regarding follow-up care/instructions.
• Maintains updated service-specific competencies – according to guidelines. 
• Provides supervision and advice to nursing staff regarding patients’ enquiries. 
• Participates in and maintains clinic-specific Key Performance Indicator (KPI) audits and other data including nursing documentation, closing Customer Relationship Management (CRM) on time, checking the Press Ganey and addressing any patient complaint.
• Ensures the nursing pre-screening is done 48 hours before any appointment.
• Ensures that the quality checklist is met at all times. For any deficiencies, ensure an action plan is put in place and followed.
• Ensures the monthly submission of the environmental rounds audit report and follow-up on deficiencies.
• Ensures clinic stock level is within the required Par level and works with Materials Management to decrease nonmoving and slow-moving items.
• Ensures closure of Customer Relationship Management (CRM) requests accurately within the allotted time frame.
• Ensures all items in the Quality Round are met and places an action plan for those not met.
• Supports in the preparation of the nursing clinical slides and includes them in the monthly Quality Improvement (QI) meeting.
• Follows up on all approved and not utilized tests and ensure that they are scheduled.
• Follows up with the insurance coordinator on all approvals that are pending and ensure all patients are updated on the status.
• Ensures no walkouts take place in the clinic.
• Closes on time all safe points and ensures they are being addressed and the root cause analysis is figured out.
• Ensures all the clinical KPIs are placed monthly on the Patient Safety Data Board.
• Ensures Patient Tracker is updated. 
• Ensures staff are following the dress code.

Unit Specific:

• Performs nursing interventions/procedures per established standards of care (Competency List “Green Book”) policy and procedures including but not limited to:
  • Provides assistance during Colposcopy.
  • Aids in Cryotherapy procedures.
  • Assists in Endometrial Biopsy.
  • Supports during the Excision of Bartholin Cyst.
  • Helps with the removal of Cervical Cerclage.

Qualifications

• Bachelor’s degree in nursing (minimum of three (3) years full-time course duration) or
• Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia.
• For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE National must submit a copy of their birth certificate and the mother’s family book).
• Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles).
• Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).
• Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice.

PROFESSIONAL EXPERIENCE:

• Minimum of three (3) to five (5) years of recent post-graduate experience in an Obstetrics and Gynecology setting.
• Previous Team Leader or Senior Registered Nurse experience is an advantage.
• Knowledge of and ability to render care and services based on age, appropriateness, and developmental needs of patients.
• Skills in the assessment of patient and family’s physical and psychological needs.
• Skills in coordination and planning of care and prioritising care based on individual needs.

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