Taiba Hospital’s journey began in the early 2000s, led by Dr. Sanad Al-Fadala, a renowned Ear, Nose and Throat (ENT) consultant. With over four decades of experience, Dr. Al-Fadala established Taiba Clinic, Kuwait’s first medical center specializing in day surgeries, in honor of his late mother, Taiba Sayed Yaseen Al Tabtabai. The naming of the clinic was influenced by Dr. Al-Fadala’s wife, the late Fatima Sulaiman Ibrahim Al Mussalem, who played an instrumental role in this tribute. In 2006, the Clinic expanded into Taiba Hospital, becoming the first private hospital in the Mubarak Al-Kabeer Governorate.
🏥 Taiba Hospital – Departments & Services
✨ Delivering comprehensive care across a wide range of specialties:
🔬 Diagnostic & Laboratory Services
- Radiology & Medical Imaging
- Laboratory & Pathology
- Interventional Radiology & Pain Management
❤️ Medical Specialties
- Cardiology
- Internal Medicine
- Endocrinology, Diabetes & Metabolism
- Gastroenterology
- Dietetics
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👶 Women & Children’s Health
- Obstetrics & Gynecology
- Pediatrics
🩺 Surgical Specialties
- General Surgery
- Orthopedic Surgery
- Urology & Andrology
- Ear, Nose & Throat (ENT)
- Ophthalmology
- Dental
- Anesthesia
🌿 Wellness & Recovery
- Dermatology & Laser
- Rehabilitation & Physiotherapy
- Emergency Care
Taiba Hospital takes pride in its medical and administrative teams, who are the cornerstones of excellence. Their dedicated efforts over the years have been pivotal to the hospital’s success. Committed to serving the community, Taiba Hospital offers a range of medical expertise, focusing on patient- and family-centered care, all from its facility in the heart of Sabah Al-Salem.
LATEST VACANCIES LIST
Contact Center Agent
What you will do
- Inbound & Outbound Support: Handle calls, emails, and chats professionally; follow approved scripts and scenarios.
- Patient Guidance: Provide accurate information on clinics, schedules, services, and hospital policies.
- Issue Resolution: Resolves inquiries, complaints, and service requests; escalates complex cases appropriately.
- Emergency Communication: Announce emergency codes clearly and promptly when required.
- Problem Solving: Listen actively, identify solutions, and follow up until resolution is achieved.
- Data Entry & Documentation: Record all interactions accurately in the HIS; maintain up-to-date patient records.
- Compliance & Confidentiality: Adhere to hospital policies, data-protection standards, and confidentiality requirements.
- Team Collaboration: Collaborate with Patient Access, clinical, and support teams to deliver seamless service.
How success is measured
- High first-call resolution and call-quality scores
- Accurate, error-free system documentation
- Consistent adherence to scripts, policies, and KPIs
- Positive patient feedback on tone, clarity, and empathy
- Zero patient-confidentiality breaches
You will thrive here if you have…
- Diploma or Bachelor’s degree in healthcare, administration, or related field
- 1–3 years of experience in a call center or customer service role
- Fluency in English & Arabic (spoken & written)
- Strong CRM, HIS, and MS Office skills (Outlook, Excel, Word, PowerPoint)
- Calm, empathetic communication under pressure
- Reliability, punctuality, and attention to detail
Competencies we value
- Communication – Clear, professional, empathetic interactions
- Client Focus – Delivering a positive patient experience every time
- Attention to Detail – Accurate data capture and documentation
- Teamwork – Cooperative and supportive collaboration
- Adaptability – Flexibility in a fast-paced contact-center environment
- Values & Ethics – Respect, confidentiality, and integrity
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Registrar of Obstetrics & Gynecology
What you will do
- Care for patients across OPD, wards, labor room, and theatre—always supported by your Consultant
- Lead in labor – manage deliveries independently, from routine to urgent, escalating when needed
- Support in theatre – assist in surgeries, including laparoscopy and hysteroscopy, with precision and care
- Own the journey – guide patients through pre-op to post-op with compassion and clinical excellence
- Document thoughtfully – keep records accurate, thorough, and compliant
- Work as one team – collaborate warmly with Consultants, nurses, midwives, anesthetists, and allied staff
- Champion quality – join audits, M&M meetings, and improvement efforts that raise the bar
- Honor standards – uphold Taiba Hospital policies, MOH regulations, and ethical practice every day
How success is measured
- Safe, compassionate care – every patient managed with clinical skill and confidence
- Smart escalation – high-risk cases flagged early and handled appropriately
- Excellence in the details – strong documentation, safety protocols, and compliance
- Team harmony – smooth, positive collaboration across all disciplines
You will thrive here if you have…
- 3+ years of hands-on OB/GYN experience post-Master’s
- MBBS (or equivalent) plus a Master’s in Obstetrics & Gynecology from recognized institutions
- Sharp judgement with resilience in challenging situations
- Proven experience managing deliveries, OPD care, and assisting in surgeries
- Solid grasp of obstetric emergencies, endoscopic procedures, and perioperative protocols
Competencies we value
- Clinical excellence in obstetrics and gynecology practice
- Unwavering focus on patient wellbeing and quality care
- Explain with empathy, counsel with confidence
- Collaborate naturally across disciplines
- Ethical, professional, and accountable in every interaction
- Adaptability and stress management in acute clinical settings
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