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TALABAT KUWAIT CAREER – LATEST VACANCIES AND APPLYING DETAILS

Talabat is an online food ordering company founded in Kuwait in 2004. As of April 2021, It operates across several Middle Eastern countries including Kuwait, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. Since 2016, Talabat has been a subsidiary of Delivery Hero, a German multinational online food delivery company.

While Talabat previously operated in Saudi Arabia, it no longer does. Users in Saudi Arabia are now redirected to HungerStation, another Delivery Hero subsidiary that serves the Saudi market.


In 2001, four Kuwaiti students in Cairo developed the idea for a company modeled on the Egyptian food ordering service Otlob. In 2004, they founded Talabat General Trading and Contracting Company in Kuwait. The name “Talabat” derives from the Arabic language and it means “orders” or “requests”.

In 2008 and 2009, Talabat received the “Best E-Business” award in Kuwait. with recognition presented by the Emir of Kuwait, Sabah Al-Ahmad Al-Jaber Al-Sabah. In 2009, the business was operating out of Kuwait and Saudi Arabia with an average of 1,250 daily transactions. Talabat then underwent changes such as the re-branding from 6alabat.com to Talabat.com, a shift from a hybrid form of Arabic and English spelling to a pure English spelling.

In 2011, the company introduced a new website layout and changes to the user interface. In 2012, Talabat began operating in Bahrain, United Arab Emirates, and Oman. In 2013, it began operating in Qatar.In 2015, Talabat was acquired by the global German e-commerce group Rocket Internet for US$170 million.  It became part of Rocket Internet’s business unit Global Online Takeaway Group.

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In January 2020, the food delivery company Carriage, also owned by Delivery Hero, was absorbed by Talabat. 

In August 2020, it had been confirmed that the Egyptian food delivery service Otlob, which was in operation since 1999, had become a Delivery Hero subsidiary in 2016. It is getting rebranded as Talabat. As of September 2020, Talabat operates in Egypt.

In October 2020, Talabat stated that it would begin operations in Iraq in early 2021, starting in Erbil, Iraqi Kurdistan, with plans to add other cities later.In December 2020, Talabat’s app was added to the Huawei marketplace.

JOB VACANCIES

Sr. Specialist Marketing

About the opportunity

We’re looking for a Sr. Specialist Marketing – Food to join our local Marketing Team and work closely with the Marketing Manager to grow our own food vertical at talabat Kuwait.

● Plan, execute, and optimize integrated marketing campaigns to support brand and business objectives.

● Develop creative campaign concepts and messaging in collaboration with the design and content teams.

● Manage digital marketing activities, including social media, paid media, and SEO.

● Analyze campaign performance and provide actionable insights to improve ROI.

● Work cross-functionally with product and sales teams to align on marketing strategies.

● Oversee content creation for social platforms, and other communication materials.

● Identify market trends, customer insights, and competitor activities to guide marketing strategies.

● Support event planning, partnerships, and brand activations to boost visibility and engagement.

What you need to be successful

●A degree in Marketing or a related field, with at least 2 years of relevant experience

●Strong analytical thinking and problem-solving skills

●Excellent organizational and communication abilities

●A true team player who enjoys brainstorming and collaborating on new ideas

●Comfortable working under pressure and meeting tight deadlines

●Prior agency experience (marketing, creative, or digital) is a big plus

APPLY NOW https://careers.deliveryhero.com/job/sr-specialist-marketing-in-salmiya-kuwait-jid-7016

Manager Partner Operations – Logistics

What’s on Your Plate?

  • Work alongside the commercial and logistics teams to reduce the failure rate, restaurant delays, and food preparation times. 
  • Work closely with regional vendor performance teams to execute projects, provide inputs and support product and feature launches in order to optimize customers ordering experience. 
  • Liaise with account managers in the country and build an end-to-end process for performance optimization, implementation and review. 
  • Provide weekly updates to country heads and MDs on projects & performance progress

Stakeholder Management: 

  • Spearhead cross functional collaboration by providing data backed insights to drive platform-wide priorities and goals. 
  • Collaborate with commercial, logistics and product teams to improve operational efficiency of our partners by reducing order rejections, restaurant delays, food preparation times, etc., and making sure we always deliver the best service to our customer. 
  • Develop and manage project scopes, timelines and objectives, involving all relevant stakeholders and confirming technical feasibility.
  • Communicate complex ideas and data clearly, prepare for potential objections, and effectively persuade senior executives across local markets. 
  • Work with local stakeholders as well as regional counterparts to enhance our processes and reporting mechanisms. 


Operational Excellence:  

  • Take full ownership of all Vendor Performance KPIs and devise a functional roadmap to achieve monthly / quarterly goals and targets. 
  • Leverage data analytics and business intelligence tools to provide actionable insights and improve operational efficiency. 
  • Investigate, analyze, and resolve potential issues that deviate from goals, while maintaining optimum levels of logistics efficiency and user experience. 
  • Define, implement and monitor procedures together with local teams to improve performance. 
  • Lead education efforts to train all internal stakeholders on vendor operations, products and algorithms. 
  • Own all vendor products and tools and continuously work with central and local product teams on enhancing performance and experience of existing products, as well as proposing development of new features to support consistent performance improvement. 
  • Actively monitor and report on performance in all markets, proactively identifying and addressing bottlenecks or issues ahead of time, and develop short/ long-term strategies to effectively tackle challenges.. 
  • Launch projects based on business needs and market conditions to drive ongoing sustainable improvement.
  • Manage end-to-end rollouts and changes, aligning with stakeholders and senior management as necessary.

Team Management: 

  • Directly manage a team of 3-5 Specialists / Analysts
  • Set clear goals and objectives for the team, and build a half-yearly roadmap defining OKRs, levers and targets

What you need to be successful

What Did We Order?

  • Bachelor Degree, MBA is a plus
  • 5-8 years of experience in food/grocery tech industry is highly preferred
  • Extensive experience in SQL, Data Analytics tools like tableau, looker etc
  • Strong communication skills, both written and verbal
  • Excellent stakeholder management skills: Experience in dealing with cross-
  • cultural team members and cross-functional teams
  • Ability to analyze data and derive insights from comprehensive data reports
  • Ability to deal with ambiguity, work under pressure, handle stress,
  • An individual contributor who can work in a fast-paced environment with a make it happen attitude

APPLY NOW https://careers.deliveryhero.com/job/manager-partner-operations-logistics-in-salmiya-kuwait-jid-6780

Coordinator Rider On Ground Ops

About the opportunity

This is an administrative and operational role that primarily focuses on coordination on all rider’s
related issues.

What’s on Your Plate?

  • Monitor and improve the Rider Compliance
  • Coordinate & Support operations with live Rider issues
  • Coordinate rider roster with proper allocation of shifts/breaks/off-days etc
  • Coordinate with supporting other verticals with their orders closing cycles on a monthly basis.
  • Coordinate with riders to solve customer or vendor-related issues
  • Track order-related issues and find out if the issue happened from Logistics side or from the vendors’ end
  • Work with other functions in Operations to identify and resolve issues
  • Provide support in any additional tasks requested by the department manager

What you need to be successful

What Did We Order?

  • Strong communication skills, both written and verbal, in a cross-cultural setting. Arabic and English languages fluency is required
  • Ability to manage multiple tasks at the same time with cross-functional teams
  • Understanding of different areas/locations in Kuwait
  • Ability to handle irate individuals in a calm and professional manner
  • Ability to work under pressure and handle stress
  • Advanced Skills in MS Office, Google Docs, and Google Sheets
  • Well-organized, with excellent team-player qualities.
  • Agile and highly adaptable to a fast-paced work environment

APPLY NOW https://careers.deliveryhero.com/job/coordinator-rider-on-ground-ops-in-salmiya-kuwait-jid-6972

MEZZAN HOLDING KUWAIT CAREER -LATEST VACANCIES AND APPLYING DETAILS

Today, ​Mezzan Holding is one of the leading food, healthcare, and consumer conglomerates in the Middle East. With a celebrated heritage of over 80 years, we manufacture and distribute over 34,000 Stock Keeping Units (SKUs) in the consumer goods and services sectors. Our operations span across the Gulf and other select markets through 34 vertically integrated companies.

The Mezzan Group legacy began in the 1940s, when the company’s late founder, Jassim Mohammad Ali Al Wazzan, opened the first Al Wazzan retail store in “Altararih” Souk, Kuwait. The store specialized in basic household necessities such as canned and preserved food products among other commodities.

This humble start enabled Al Wazzan to cultivate key relationships with foreign manufacturers. He introduced internationally recognized brands such as Claire Ghee, Pillsbury Flour, Baird’s Vinegar, and Crystal Hot Sauces into the Kuwaiti marketplace.

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Launching Food Manufacturing

In the 1960s, Al Wazzan’s business ventured into food manufacturing. He built the GCC’s first factory for mincing, mixing, and sharia-compliant meat products, which is currently recognized today as “Khazan”.

Thereafter, Al Wazzan acquired a majority stake in one of the region’s pioneering potato chip factories, KITCO. KITCO quickly became a key component of the group’s portfolio and encouraged the development of Mezzan’s operations under a long-term, sustainable business strategy.

This approach attracted world-renowned international brands including Johnson & Johnson, Kimberly Clark, Reckitt Benckiser, General Mills, and GlaxoSmithKlein.

Food and Beverage Distributors

In the 1980s, the second generation of the Al Wazzan Family was integrated into the business. The company’s leaders adopted the same key fundamentals and values instilled by the late founder Jassim Mohammed Ali Al Wazzan. The group continued to evolve with the market’s needs, develop its operations, and maintain fruitful partnerships to provide quality products to consumers.

The Mezzan Group witnessed rapid growth through its vertically integrated business model, including food manufacturing and distribution, fast-moving consumer goods (FMCG) distribution, catering, and other services. It developed an industrial service business division that plays a vital part in Mezzan’s business model.

Catering Services in Kuwait

By the 21st century, the second generation of the Al Wazzan family focused on upholding the strong legacy built over the last six decades. Mezzan continued to evolve, grow, and further institutionalize. In 2009, the company introduced a new mandate to improve operational efficiencies, adopt an effective corporate governance policy, and increase profitability. This fueled the group’s growth strategy and has enabled Mezzan to expand its margins, optimize efficiencies and scale up as it upgraded its IT infrastructure, which included the adoption of a Systems Applications Product (SAP) process to audit internal operations and ensure security and data integrity.

Food Suppliers

In 2010, Mezzan Holding expanded its operations regionally following the company’s success in Kuwait’s consumer market. The group enjoyed near-full access to Kuwait’s cooperative supermarkets, hypermarkets, retail outlets, convenience stores, and baqalas and subsequently entered the food and FMCG sector in Kuwait’s neighboring Gulf countries.

Following the establishment of Mezzan Saudi Trading & Distribution, the group launched a distribution platform in Saudi Arabia and manufacturing plants in Qatar and Jordan. Mezzan’s acquisition of the UAE’s leading distribution company, Unitra Mets Group (UMG), in January 2014, enabled the company to successfully grow out of its home base. Mezzan operates a vast regional distribution network consisting of trucks, lorries, and vans.

Mezzan Holding was listed on the Kuwait Stock Exchange in 2015. And in 2019, Mezzan acquired a majority stake in Kuwait’s only manufacturing pharmaceutical company, “KSPICO”, which set a precedent for the company’s expansion into the healthcare manufacturing industry.

Food Distribution Companies in Kuwait

Embarking into the next decade, Mezzan continues to expand into new markets and product lines. Following the acquisition of a majority stake in KSPICO, the group restructured its main, operational business lines from ‘Food’ and ‘Non-food’ into ‘Food’ and ‘Healthcare & Consumer’.

The acquisition of Kuwait Pharmaceutical Industrials Co (KSPICO) marked a significant addition to the group’s core consumer-driven healthcare business. Operating a new 8,657 m2 pharmaceutical manufacturing facility, Mezzan now handles the research and development, manufacturing, and distribution of various pharmaceutical products, including tablets, syrups, and ointments such as Clovirax and Diclofast.

Mezzan’s diverse portfolio of manufactured and distributed products are easily accessible at various retailers throughout the region, including the UAE, KSA, Qatar, Iraq, Jordan, and Afghanistan. Looking forward, the group will continue to focus on growing its scale, footprint, and market share for decades to come.

LATEST VACANCIES

FMCG (food)

Job Description

  • Assist in daily operations and support project execution.
  • Ensure compliance with company policies and standards.
  • Contribute ideas for improving efficiency and service quality.
  • Collaborate with cross-functional teams to meet business goals.

Skills

  • Bachelor’s degree in related field or equivalent experience.
  • Strong communication and teamwork skills.
  • Proactive, adaptable, and eager to learn.

APPLY NOW https://careers.mezzan.com/en/kuwait/jobs/watheefti-job-fair-5382664/

Sales Executive

Job Description

  • Conduct market research to identify potential clients and industry trends.
  • Develop and implement strategic sales plans to reach target objectives.
  • Maintain relationships with current clients to ensure satisfaction and repeat business.
  • Present service offerings to prospective clients and negotiate contracts.
  • Collaborate with the marketing team to develop promotional materials and campaigns.
  • Attend networking events and industry conferences to enhance company visibility.
  • Support the Sales Manager in meeting overall sales targets.
  • Coordinate with the operations team to ensure client requirements are met efficiently.
  • Provide performance feedback for continuous development.

Skills

  • Bachelor’s degree in Business Administration, Marketing, or related field.
  • 2–4 years of sales experience, preferably in catering, hospitality, or food services.
  • Strong communication, interpersonal, and negotiation skills.
  • Confident, self-motivated, and target-oriented.
  • Good knowledge of Microsoft Office tools (Word, Excel, Outlook).
  • Fluent in English; Arabic is an advantage.
  • Valid Kuwait residency and driving license preferred.

APPLY NOW https://careers.mezzan.com/en/kuwait/jobs/sales-executive-5358282/

FIRST ABU DHABI BANK UAE CAREER : LATEST VACANCIES AND APPLYING DETAILS

ABOUT FAB

FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.

Headquartered in Abu Dhabi in Khalifa Business Park, the bank’s international network spans five continents, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience, and will support the growth ambitions of its stakeholders across countries in which the bank operates.

To empower its customers and clients to Grow Stronger, FAB initiated a powerful movement, which goes beyond banking. The Grow Stronger movement represents the bank’s promise to support its stakeholders’ goals and growth ambitions, providing ideas, tools and expertise to help them become stronger.

Our Vision
Creating value for our customers, employees, shareholders and communities to grow stronger through differentiation, agility and innovation.

Customers
We empower our customers to grow stronger through choice, convenience, and customized products and services.

Employees
We create an environment where our people can leverage their strengths and excel in their performance.

Shareholders
We deliver superior and sustainable returns to our shareholders.

Communities
We build a legacy of positive change in our communities.

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Dominant personal bank in UAE
Bank of choice across key segments in Abu Dhabi, and enhanced market share in Dubai and Northern Emirates
Multichannel and ‘smart’ distribution model leveraging on digital solutions
Leader in everyday banking anchored in payment solutions and cards

Regional wealth adviser of choice
Access new high growth HNWI segments
Use global network to expand product and service range
Deepen existing relationships with increased cross-sell

CAREER AT FAB

Please be informed that legitimate job offers by FAB will never require you to pay any fees for Visa issuance, processing, Medical tests, or Tickets during the recruitment process. In addition, FAB will never contact you through what’s app or non-official email ids etc. If you have received any suspicious offers, please alert us at [email protected] and refrain from sharing your personal information with anyone without verifying credentials

FAB, believe in growing together both as individuals and as an organisation. We invest in our people’s growth and enable performance, so that together we can make a difference. FAB provide career opportunities for enthusiastic individuals to reach their full potential. We are looking to recruit and develop individuals who have the ability and ambition to build their career with FAB.

Executive Director- Contracting – Infrastructure Contractors

  • First Abu Dhabi Bank (FAB) Al Qurm Business Park, Abu Dhabi, United Arab Emirates
  • Full-time
  • Sub Division: Coverage – Contracting Sector
  • Division: Wholesale Banking

Company Description

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. 

We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.  

Job Description

JOB PURPOSE:

To grow and manage large account portfolios and sensitive client relationships for assigned portfolio in the CBG-Contracting segment; improve service quality levels and supervise the subordinates’ day-to-day activities and client interactions to ensure that the team’s objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.

KEY ACCOUNTABILITIES:

Client and Market Analysis

  • Conduct financial analysis on clients and their respective geographies/ industries/ markets to identify potential opportunities and risks

Business Origination

  • Originate new business opportunities with target clients across banking products and in line with relevant policies
  • Obtain support from relevant stakeholders and governance forums to close deals (e.g., credit, products, GT)
  • Develop Term Sheet, Information Memorandum, Mandate letter…. etc.
  • Examine & resolve credit, market and operational risk aspects of the transactions in collaboration with products and enablement units
  • Maintain the credit quality of the clients’ relationships within the Portfolio to an acceptable level set by the Bank’s management
  • Pitch, review, negotiate and conclude deals
  • Develop and maintain strong relationships with key decision makers in other banks to originate business.
  • Up to date with the latest market, competitors, regulatory and industry and amend accordingly the account plans as when applicable
  • Ability to handle sophisticated transactions and engage assigned team members.
  • Recommend policy amendments as when required to match with the latest business trends. 

Client Relationship Management

  • To achieve assigned financial and non-financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (E.g. borrowers, transactors, depositors). 
  • Prepare and Maintain Account Plans for all clients with support from relevant partners (e.g., products, international banking, Employee banking, Asset Management, etc.)
  • Support on the conduct of annual/periodic credit facility reviews in the existing portfolio in a timely manner and support on the recommendation of appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades. 
  • Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively. “Develop director skills on the same”
  • Organize client meetings with relevant partners/ seniority to deepen FAB relationship within the portfolio
  • Identify & develop cross selling opportunities and increase cross-sell ratio and returns with clients
  • Support client on their day-to-day banking requirements with support from the team (as applicable)
  • Ensure customer satisfaction remains high and meets the targeted NP
  • Keep abreast of market trends and manage a disciplined marketing process by identifying steps/strategies necessary to effectively initiate relationships with prospects. 
  • Onboard new clients as and when required
  • Collaboration
  • Align with Contracting teams as well as other partners to identify and convert opportunities
  • Collaborate with other business divisions to drive cross-BU collaboration. Develop proposition strategy, competition analysis, focused group approach, service delivery model, customer experience, internal & external campaigns and alignment with other Products & proposition including Risk policies, Payment & Cash management, Trade products, collaboration with Retail banking including Private Banking, etc.
  • Align with International banking to support client in FAB network locations
  • Support Unit/Divisional/Bank-wide initiatives (as required or assigned)
  • Operational
  • Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner
  • Conduct periodic reviews of risks (credit, operational, compliance etc.) within the portfolio on a regular basis
  • Drive day-to-day administrative and transactional activities for the team such as client calls, documentation follow up, pipeline updates, and any other activities in the unit/team to ensure continuity of work and delivery of effective/high quality output
  • Ensure that internal processes for existing portfolio/ NTBs are in-line with the Bank’s policies & procedures.
  • Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.
  • Ensure all credit reviews are submitted on time and agreed conditions are met.
  • Ensure all clients’ files /documents are maintained
  • Maintain a satisfactory audit on the portfolio
  • Adhere to process KPI’s and, ORM, BCP & Internal Audit requirements
  • Prepare timely and accurate statements and reports to meet the unit’s requirements, policies, and standards
  • Leadership
  • Manage teams and act as Role Model for the entire Contracting & individual team
  • Motivate, Develop and Coach a team members
  • Achieve individual and team’s financial performance targets
  • Learning & Development – Attend appropriate on and off-the-job training programs and ensure development and skill upgradation of team members
  • Involvement in team members new hirings
  • Ability to quickly resolve/avoid internal/external conflicts if any
  • APPLY NOW https://jobs.smartrecruiters.com/FirstAbuDhabiBank/744000088477425-executive-director-contracting-infrastructure-contractors
  • AVP- Finance – Accounting
  • First Abu Dhabi Bank (FAB) Al Qurm Business Park, Abu Dhabi, United Arab Emirates
  • Full-time
  • Sub Division: FAB Asset Management
  • Division: Group Finance
  • Company Description
  • Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. 
  • We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.  
  • Job Description
  • Develop and implement the accounting and taxation strategy, Oversee all aspects of accounting, ensuring accuracy and timeliness. Efficiently manage all tax-related issues, including reporting and planning. Guarantee compliance with all applicable tax rules and regulation.
  • KEY ACCOUNTABILITIES:
  • Maintain accounting records and ensure integrity in financial transactions
  • Ensure financial compliance with internal and external regulatory requirements
  • Support the finance team in preparing insights and reports for senior management
  • Collaborate with internal stakeholders to align strategies and initiatives
  • Financial Reporting
  • Taxation
  • Internal Audit Management
  • Financial Statement Preparation
  • Business Finance, Accounting and Financial controls
  • #LI-MA3
  • Qualifications
  • Expertise in accounting and taxation for accurate financial reporting
  • Strong knowledge of tax positioning and compliance assurance
  • Experience in audit management and issue resolution
  • Proficiency in budgeting and financial performance management
  • Timely and accurate formulation of all financial statements and annual reports for current and potential investors.
  • 5 years’ relevant experience in similar field.
  • APPLY NOW https://jobs.smartrecruiters.com/FirstAbuDhabiBank/744000088525835-avp-finance-accounting
  • VP & Head of Audit- CCB- IB & Credit
  • First Abu Dhabi Bank (FAB) Al Qurm Business Park, Abu Dhabi, United Arab Emirates
  • Full-time
  • Sub Division: Audit – CCB, IB, Credit & International
  • Division: Group Internal Audit
  • Company Description
  • Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.
  • Job Description
  • JOB PURPOSE:
  • In the role of a Team Leader responsible for planning and executing audits covering the activities and processes of Wholesale Banking (WB) & Investment Banking (IB) in general and Global Corporate Finance (GCF) and Global Transaction Banking (GTB) Products in particular as well as related Credit activities across the FAB Group. Thorough understanding of business/ relationship aspects, product dynamics across businesses, credit risk management processes and global industry standards and best practices. Awareness of data query tools will be an added advantage. The role is expected to provide assurance to Management by identifying weaknesses; reporting and escalating significant Audit findings in a timely manner; and agreeing action plans to address the issues raised.
  • Act as the day to day contact with Management in GCF/GTB as well as WB & IB Coverage and Credit Departments influencing change through providing advice. Provide input to GIA on issues that have impact to the FAB Group as a whole. Conduct special investigations, reviews, additional tasks as and when required by Head of Audit WB,  IB & Credit/GCAO.
  • KEY ACCOUNTABILITIES:
  • Strategic Contribution
  • Assisting in the audit of FAB Group’s WB & IB as well as relevant Credit functions and related activities in the UAE and across the international network (functional). The person is expected to possess an expert knowledge and experience in managing GCF and GTB audits on an end to end basis.
  • Ensure that business, product and credit audits are conducted in accordance with the objectives laid down in the Annual Plan and ensure that the work program is completed in an efficient and effective manner on or ahead of schedule. Inform Head of Audit of any potential delays and/or changes to the Annual Plan.
  • People Management
  • In undertaking audits:
  • Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
  • Promote the organisation’s values and ethics in all activities within the team to support the establishment of a value drive culture within the bank
  • Budgeting and Financial Performance
  • Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
  • Policies, Systems, Processes & Procedures
  • Execute to established GIA Policies, Guidance Notes, Procedures and Practice Notes in undertaking all tasks. Provide input to the development of GIA practices as per industry standards and regulatory expectations.
  • Review all the activities of the Units within the Corporate Portfolio and the related credit risk management activities in all the jurisdictions in which the Portfolio operates to define and maintain the Audit Universe. Coordinate with other teams to ensure efficient and effective coverage.
  • Prepare and maintain a Risk Assessment of each of the Process Streams within the IB/WB and relevant Credit Portfolio as identified in the Audit Universe. In this respect, work with the businesses to promote periodic self-assessment of risks and controls.
  • Establish/update and maintain Audit programs in the central audit management tool.
  • Conduct audits of the Processes within the IB/WB and relevant Credit Portfolio and assess if:
  • Divisional/Unit Line management have identified and classified the risks in their activities.
  • Governance, risk management and control procedures are adequate, effective and efficient to reduce risks of errors, omissions and loss to acceptable levels at an acceptable cost.
  • Improvements/enhancements to the governance, risk management and internal control structure are required.
  • Data and transaction processing meets the required standards of reliability, integrity and availability.
  • The Division’s/Unit’s assets are being safeguarded.                                                     
  • The use of resources is efficient and effective.
  • Draft audit report submitted by auditors are properly reviewed and finalized.
  • Audit report is discussed and finalized with GIA management/client within 3 weeks of completion of fieldwork. Negotiate with Unit management to agree a documented Management Action Plan to resolve the issues raised
  • Continuous Improvement
  • Lead the identification of change through continuous improvement of processes and practices considering global standards and changes in the business environment which demand proactive action plans.
  • Relationship Management
  • Develop and maintain effective business relationships with all relevant external/internal entities and stakeholders with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organisation are delivered in the most effective manner.           
  • Act as the Audit Business Partner for Line Managers within the GCF/GTB across UAE & International locations and actively manage the relationship through regular meetings with Line Managers to promote this concept and identify emerging risks. Such meetings should also be used to discuss any material gaps between audit assessment or risks and controls and the businesses’ self-assessment.
  • Ongoing consultancy/advice is provided to Unit management from a governance, risk management and control perspective for improvements in their processes to ensure effective and efficient controls, on the basis of market best practices.
  • On an ongoing basis, ensure pending audit issues are followed up with Unit management and that all corrective actions are fully and properly implemented. 
  • Conduct any investigations/special reviews related to Compliance activities assigned by Head of Audit/GCAO.   
  • Reporting
  • Ensure that all functional reports are prepared timely and accurately and meet Group requirements, policies and quality standards.
  • Job Context
  • Specific Accountability
  • Safeguarding against potential loss and contributing to the Units/Departments systems and procedures, by reporting whether Credit/Operational controls of FAB standards are effectively carried out and are efficient in the units/departments audited
  • Reviewing the WB/IB Coverage, Product & credit functions of the bank end to end and identifying areas of correction / improvement
  • Analyse, evaluate and report the quality of assets and their classification and provisioning
  • Examine and comment on the process for the early recognition of the problem  and their remedial management to minimise the loss
  • Preparation / Review of Audit MIS/ dash Boards including audit committee presentation slides relating to WB & IB & Credit
  • Maintain up to date knowledge and understanding of key product, processes and regulatory developments,; drive necessary changes in Audit plan/working programs;
  • Contributing towards the enhancement of relationship between GIA and stakeholders
  • Keeping abreast of the local and international economic trends, banking practices and regulatory prescriptions
  • Qualifications
  • QUALIFICATIONS & EXPERIENCE:
  • Minimum Qualification
  • Bachelor’s degree.
  • Relevant post-graduate qualification and/or relevant professional qualification and/ or certification desirable (CA/MBA/CFA/FRM)
  • Minimum Experience
  • 10-15 years’ relevant experience with an International Bank or Big 4 specifically in the GTB/GCF/IB field. Internal Audit experience preferred (but not mandatory). At least 5 years in similar positions with managerial responsibilities in these areas.
  • Expert knowledge of GCF/GTB activities, processes and associated risks.
  • Strong leadership capability and team-oriented with highly developed problem-solving skills.
  • Self-directed, able to manage multiple tasks and ability to work under pressure.
  • Excellent analytical skills.
  • Excellent verbal and written communication skills.
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