Americana Restaurants is a trailblazer in the MENA region and Kazakhstan’s Out of Home Dining industry, and among the world’s leading operators of QSR and casual dining restaurants. With a diverse portfolio of iconic global brands and a dominant regional footprint, we have delivered consistent growth and innovation for over half a century – to now stand alone in our market.

The millions of customers we serve each day are placed at the heart of our omni-channel universe. Our dedicated team of over 40,000 talented women and men work with pride and purpose to create memorable moments through fantastic food, superior service and exceptional experiences.

The leading restaurant platform across MENA region and Kazakhstan. Our ever-expanding footprint of restaurants covers 12 markets throughout the Middle East, North Africa and Kazakhstan, stretching from Kazakhstan in the east to Morocco in the west. With unmatched local knowledge and capabilities, we are dominant players in our core markets with plenty of headroom to grow.

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Americana Restaurants has stood at the forefront of the Middle East’s quick service and casual dining sector for over half a century, constantly expanding, diversifying and adapting our portfolio of leading restaurant brands.

From the day we introduced the first quick service restaurant to the region almost 60 years ago, we have consistently created memorable experiences for our customers, delivered positive impact in our communities and generated exceptional returns for our shareholders.

Combining unprecedented scale and in-depth market knowledge with our portfolio of beloved brands and best-in-class digital capabilities, Americana Restaurants continues to build on our rich heritage with confidence that the future has never been brighter for our business. We are investing in our people, technologies and brands to leverage the full force of our competitive advantages and achieve strong and sustainable growth. new age of ambition and achievement for Americana Restaurants, we are primed to deliver exceptional value for our customers, employees, partners and shareholders.

JOB VACANCIES

Maintenance Administrator

About the job

Job Purpose

The role is responsible for supporting maintenance, CAPEX, and project handover activities across New Store Openings (NSO), remodels, and off-premise projects. It ensures accurate documentation, asset tracking, warranty management, system updates, and cross-functional coordination with Projects, Operations, Procurement, and Field teams to enable smooth handovers, efficient maintenance operations, and effective cost and asset control.

Key Responsibilities

Support project handover activities for NSO and remodel projects in line with approved checklists and governance standards.
Review, collect, validate, and store all project handover documentation.
Coordinate site inspections and handovers with Projects and Maintenance Supervisors.
Ensure completion of energy checklists, asset registers, snag lists, and warranty documentation.
Upload and maintain accurate asset and project data in the ServiceMax maintenance system.
Coordinate with suppliers, Operations, and Field teams to track off-premise project progress and timelines.
Prepare brand-wise equipment delivery reports and share updates with management.
Schedule and conduct meetings with local agents to track asset replacements and warranty actions.
Prepare project progress, completion reports, and maintain trackers for Operations and Maintenance teams.
Maintain and update AMC implementation summary, CAPEX, and refurbishment trackers.
Monitor warranty service calls for kitchen equipment and analyze root causes of breakdowns.
Identify operational misuse where applicable and ensure corrective actions are implemented.
Monitor warranty service provider performance and report issues to Procurement and stakeholders.
Schedule weekly and monthly meetings with internal teams, AMC vendors, and Operations.
Prepare maintenance performance reports, cost analysis, and management presentations.
Analyze maintenance spend and support cost control reporting.
Support store maintenance activities through the ServiceMax system.
Monitor field team schedules, daily work, and performance through the system.
Prepare Purchase Requisitions (PRs) for maintenance-related activities.

Qualifications and Experience

Bachelor’s degree in Engineering, Facilities Management, Operations, or a related discipline.
4–7 years of experience in maintenance operations, facilities, CAPEX coordination, or project support roles.
Experience supporting NSO, remodels, or multi-site operations is preferred.
Exposure to asset management, warranty handling, and service provider coordination.
Experience working with maintenance or asset management systems such as ServiceMax is an advantage.

Knowledge and Skills

Strong understanding of maintenance operations, asset lifecycle management, and warranty processes.
Experience with CAPEX tracking, project handover documentation, and compliance requirements.
Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
Strong coordination, stakeholder management, and communication skills.
High attention to detail, data accuracy, and documentation quality.
Ability to manage multiple priorities, trackers, and deadlines in a fast-paced environment.
Analytical and problem-solving mindset with a proactive approach to issue resolution.
Strong ownership, accountability, and ability to work cross-functionally.

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Real Estate Manager

About the job

Job Purpose

The Real Estate Manager Kuwait is responsible for developing and executing the country real estate strategy in alignment with AMR’s business objectives and brand expansion plans. The role leads site acquisition, lease negotiations, property portfolio management, and pipeline development to support sustainable growth. The position ensures cost effective real estate solutions, manages the equity property portfolio, minimizes property cost inflation, and provides professional property advice to the business while supporting franchisor development agreements and expansion objectives.

Key Responsibilities

Develop and execute the real estate strategy for Kuwait aligned with AMR business objectives and expansion targets.
Identify, prioritize, and secure new sites across Kuwait to meet growth expectations.
Conduct market analysis and assess retail and hospitality trends to inform site selection strategy.
Oversee feasibility studies, financial assessments, planning approvals, and legal acquisition processes.
Apply strong business acumen to ensure financial viability and long-term sustainability of site selections.
Lead complex lease negotiations, including rental reduction initiatives and cost optimization strategies.
Manage and monitor the property pipeline, forecasts, and reporting for new restaurant openings.
Provide cost-effective real estate solutions including lease vs own analysis, lease terms, exit strategies, and operating expense optimization.
Ensure compliance with local property laws, taxation requirements, and financial governance standards.
Manage relationships with landlords, agents, franchisors, retailers, and vendors while demonstrating advanced stakeholder management capabilities.
Work closely with Finance, Legal, Planning, Franchise Operations, and Brand teams to align real estate initiatives with business strategy.
Minimize property cost inflation and identify asset management and portfolio optimization opportunities.
Lead, coach, and develop the acquisitions team, driving performance and succession readiness.
Make informed decisions under uncertainty, ensuring timely execution and business continuity.

Education and Qualifications

Bachelor’s degree in Business Management or a related field.
8–10 years of experience in Retail or F&B industries.
Proven experience in real estate strategy, site acquisition, and lease negotiations.
Demonstrated ability to manage multiple stakeholders and lead teams.

Skills and Competencies

Strong knowledge of property law, taxation, and financial management in Kuwait.
Expertise in asset management and real estate portfolio optimization.
Strong analytical and problem-solving capability.
Effective communication and high emotional intelligence.
Strategic thinking with strong commercial awareness.
Ability to drive results and execute strategic plans effectively.
Strong leadership, coaching, and team development skills.

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Senior Accountant

About the job

Job Purpose

The Senior Accountant is responsible for supporting accurate financial reporting, general ledger management, cost accounting, and month-end and year-end closing activities. The role ensures compliance with accounting standards, supports budgeting and audit requirements, and contributes to continuous improvement of finance processes within the Kuwait market.

Key Responsibilities

Prepare monthly, quarterly, and annual financial statements, ensuring timely and accurate financial reporting.
Maintain and manage the general ledger, including regular account reconciliations and resolution of discrepancies.
Develop and maintain recipe creation and product costing, and prepare and finalize COGS with variance analysis reports.
Oversee month-end and year-end closing activities, ensuring all financial closing tasks are completed accurately and within agreed timelines.
Track and monitor budget versus actual performance and support the preparation of the annual budget.
Support internal and external audits by preparing required schedules, documentation, and explanations.
Identify opportunities to improve efficiency and effectiveness of financial processes and implement best practices.
Collaborate closely with cross-functional teams to gather, validate, and analyze financial information.
Provide guidance and support to other finance team members as required.
Utilize Microsoft Excel, Word, and PowerPoint for financial analysis, reporting, and presentations.

Education and Qualifications

Bachelor’s degree in Accounting, Finance, or a related field.
Professional certifications such as ACCA, CPA, CA, or equivalent are an added advantage.

Experience & Skills

Minimum of 5 years of experience in accounting or a related field.
Strong background in general ledger management, month-end closing, and financial reporting.
Experience in accounts payable, accounts receivable, bank reconciliations, and cost control.
Proficient in Microsoft Office applications.
Experience working with Oracle Fusion is an added advantage.
Strong analytical and problem-solving skills with an achievement-oriented mindset.
Proven ability to build effective working relationships with internal and external stakeholders.
Creative, resourceful, and pragmatic with a positive, solution-focused attitude.

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