KUWAIT INTERNATIONAL BANK CAREER – LATEST VACANCIES AND APPLYING DETAILS
KIB a bank that operates according to the Islamic Shari’ah from 1st of July 2007, is a public quoted company. It was incorporated in 1973 and was originally known as the Kuwait Real Estate Bank.
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As an Islamic bank, KIB’s business covers all banking services including Acceptance of Deposits, Financing Transactions, Direct Investment, Murabaha (auto, real estate and commodities), Ijara Muntahia Bittamleek (Lease-to-own) , Istisna’a, Tawarruq, Credit Cards, Wakala and other products. Corporate projects and finance, Treasury Services, Issuing Letters of Credit (L/Cs), Letter of Guarantee (L/Gs) and Real Estate Dealings and Management of Properties.
JOB VACANCIES
Inbound Agent
Adherence to Bank’s Policies & Procedures related to Service Quality, Customer Service and support, Performance metrics, etc.
Detailed Duties and Responsibilities
Handling inbound, outbound and ITM calls in a timely Manner
Responding social media platform interaction and escalating messages and feedback in timely and supportive manner and protecting the bank image
Responding Live chat and video calls in a timely manner
Follow Bank Policies & Procedures for identifying & authenticating callers
Seize opportunities to upsell products when they arise.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Analyze & maintain credit card and ATM cards related to customers.
Detailed Duties and Responsibilities
Detailed Duties and Responsibilities
Key Interactions
Department & Customers
Education Qualifications
Bachelor / Diploma in Relevant Area
Experience
Diploma Graduate or higher with emphasis in Customer service, HR Management, Banking & Finance,
No experience required.
Behavioral Skills:
Able to work un-coached as well as part of a team, able to work under pressure
DevOps – Senior Specialist
Role Description
To design, implement, and manage automated deployment pipelines, infrastructure provisioning, and CI/CD practices, ensuring faster and more reliable delivery of business applications and core banking solutions. The role bridges development, infrastructure, and operations, enabling seamless integration of code, security, and infrastructure while aligning with ITIL and ISO 20000 service management practices. Ensures high availability, scalability, and security of enterprise platforms through proactive automation, monitoring, and governance.
Detailed Duties and Responsibilities
1.
Builds and maintains Jenkins, GitLab CI/CD, or Azure DevOps pipelines for application deployments. Ensures automated testing, build validation, and rollback procedures are integrated into pipelines.
2.
Uses Terraform, Ansible, or CloudFormation to provision infrastructure consistently across on-premise and cloud environments. Maintains version control for infra templates for traceability and audit compliance.
3.
Works closely with development and QA teams to package, test, and release application builds. Ensures releases align with CAB approvals, and rollbacks are validated before production deployment.
4.
Automates creation and configuration of environments (DEV, TEST, UAT, PROD) using containerization (Docker, Kubernetes) or VM-based deployments, ensuring consistency and repeatability.
5.
Configures observability platforms (Prometheus, ELK/EFK stack, Grafana) to capture metrics, logs, and traces. Implements proactive alerting to detect failures before they impact users.
6.
Integrates vulnerability scans, dependency checks, and patch automation into CI/CD pipelines. Ensures images and packages are regularly updated and meet hardening standards.
7.
Provides support on build failures, dependency management, and environment configurations. Acts as the technical bridge between development and infrastructure teams.
8.
Deploys and maintains workloads on Azure, AWS, or private cloud platforms. Manages cloud-native services such as Kubernetes clusters, serverless functions, or managed databases.
9.
Automates backup and restore of configurations, containers, and CI/CD pipelines. Validates recovery scripts during DR exercises to ensure DevOps components meet RTO/RPO.
10.
Responds to DevOps-related incidents, such as failed deployments, pipeline breakdowns, or cluster outages. Conducts RCA and documents preventive measures.
11.
Maintains full traceability of builds, releases, and infra changes. Provides audit evidence for ISO 20000/27001, PCI DSS, and internal governance requirements.
12.
Creates scripts (Python, Shell, PowerShell) to reduce manual interventions for tasks like log analysis, patching, or container cleanups.
13.
Regularly evaluates emerging DevOps tools, container orchestration strategies, and observability enhancements to optimize performance and cost efficiency.
14.
Documents pipeline workflows, IaC templates, release guidelines, and troubleshooting playbooks. Provides training to developers and administrators on DevOps practices.
Key Interactions
Internal
- Application Developers
- QA/Test teams
- Database Administrators
- Windows/Unix Administrators
- Control Functions
External
- Vendors
- Technology Partners
- Cloud vendors (E.g. AWS, Azure, GCP)
- Container platform providers (Red Hat OpenShift, VMware Tanzu)
- Managed service partners.
Education Qualifications
A Bachelor degree or equivalent in Computer Science / Information Systems or equivalent is desirable
Experience
6 – 9 years
DevOps or Systems Administration experience, with at least 3–4 years in a dedicated DevOps role.
Certifications: Kubernetes (CKA/CKAD), AWS/Azure DevOps Engineer, Terraform Associate, ITIL v4.
Experience in banking, financial services, or other regulated industries preferred.
Behavioral Skills
- Strong collaboration skills to manage conflicts between Dev, Infra, and Ops priorities.
- Analytical and structured approach to problem-solving in fast-paced environments.
- Adaptability to handle both legacy application deployments and modern cloud-native workloads.
- Continuous learning mindset with ability to adopt DevSecOps and new container/cloud technologies.
Knowledge Requirements:
- Expertise in CI/CD tools (Jenkins, GitLab CI, Azure DevOps).
- Strong command in IaC tools (Terraform, Ansible, Puppet, CloudFormation).
- Knowledge of containerization (Docker) and orchestration (Kubernetes, Helm).
- Familiarity with monitoring & logging (Prometheus, ELK/EFK, Grafana).
- Hands-on with scripting languages (Python, Bash, PowerShell).
- Understanding of cloud services (AWS, Azure, GCP), networking basics, and hybrid connectivity.
- Knowledge of ITIL processes, release/change governance, and audit/compliance alignment.
Marcom Sr. Specialist
Role Description
Run and oversee marketing campaigns for products, services or events that target clients or other businesses and encourage them to bank with KIB and perceive it positively.
Detailed Duties and Responsibilities
- Assist in the development and execution of marketing communication campaigns in line with the bank’s strategies and business goals.
- Coordinate with internal departments to collect requirements, prepare briefs, and support the implementation of product/service campaigns.
- Manage day-to-day execution of marketing campaigns, liaising with external agencies and suppliers to ensure timely delivery of materials and activities.
- Monitor campaign performance, prepare reports, and share insights and recommendations with the Manager for optimization.
- Ensure all marketing materials comply with the bank’s branding guidelines and corporate image.
- Draft, review, and proofread campaign content and promotional materials before submission to the Manager for approval.
- Support budget tracking by monitoring campaign expenses, reporting variances, and ensuring cost efficiency.
- Research competitor activities, prepare benchmarking reports, and suggest tactical actions to enhance the bank’s market positioning.
- Coordinate logistics for brand activation events, sponsorships, and social media campaigns.
- Maintain an archive of marketing materials, campaigns, and performance reports for reference and compliance purposes.
- Provide guidance and mentorship to junior team members or coordinators within the marketing communications team.
Detailed Duties and Responsibilities
Key Interactions
Internal
Department Heads
Division Heads
Marketing Staff
External
Advertising/Media Agencies
Vendors/Suppliers
Professional and Educational Associations
Education Qualifications
BA or higher in Business Administration – Finance or Economics or Business Administartion
Experience
3 – 5 years of related experience in Advertising and Promotions, preferably in the Financial/Banking industry.
Behavioral Skills:
- Collaboration & teamwork
- Communication skills
- Flexibility and Adaptability
- Concern about Quality
- Analytical thinking
- Time management
AMERICAN UNIVERSITY OF KUWAIT(AUK) CAREER : LATEST VACANCIES AND APPLYING DETAILS
ABOUT THE COMPANY
The American University of Kuwait (AUK) is an independent, private, equal opportunity, and coeducational liberal arts institution of higher education. The educational, cultural, and administrative structure, methods and standards of AUK are based on the American model of higher learning. The language of instruction is English.
Established by Amiri Decree 139 in 2003, AUK received its Institutional Accreditation from the Private Universities Council (PUC) – Ministry of Higher Education in the State of Kuwait, as of February 1, 2006.
AUK offers students a quality education based on an American college model. The faculty, administration, and staff work hard to create a caring environment where every aspect of the student’s development gets attention and support. The course of study is designed to prepare students for the contemporary world where critical thinking, communication skills, and life-long learning have become imperative. The Liberal Arts education system aims not only to guide the students to fulfill their educational goals, but to also instill effective critical thinking skills that they can apply in their future careers in the fields of their choice.
The AUK faculty is comprised of a highly qualified group of international academics experienced in the American style of higher education. There are over 123 faculty members at AUK, 92 percent of whom have earned PhDs or terminal degrees. With most class sizes ranging from 17 to 24 students, developing bonds between students and professors is easy.
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During their academic career at AUK, our students will be trained to improve their academic skills, time management skills, and learn stress reduction techniques. Our students will also find opportunities to gain professional experiences through our student employment program and internships, develop their creative talents and maintain their personal health and fitness through our extracurricular activities, and learn to become involved members of the community.
Adjuncts – College of Business and Economics
Job Description
The College of Business and Economics is seeking applicants for multiple full-time and part-time faculty openings at the assistant/associate/full professor ranks. Although applicants must possess or soon expect to receive a Ph.D. in a business-related major, candidates with a master’s degree and professional work experience will also be considered for an instructor’s position. Applicants should ideally have relevant experience in teaching undergraduate level courses within the context of a liberal arts education. The positions require energetic and enthusiastic individuals who will assist the College in achieving its mission and vision by engaging students in holistic development. Preference will be given to applicants who can demonstrate simulation usage and a history of high quality teaching outcomes with regard to course delivery, student learning, grading discipline, and student perception and engagement.
Qualifications
applicants must possess or soon expect to receive a Ph.D. in a business-related major, candidates with a master’s degree and professional work experience will also be considered for an instructor’s position. Applicants should ideally have relevant experience in teaching undergraduate level courses within the context of a liberal arts education.
The position is for local residents in Kuwait only.
APPLY NOW https://careers.auk.edu.kw/en/kuwait/jobs/adjuncts-college-of-business-and-economics-4620814
Adjuncts – Computer Science and Information Systems
Job Description
The Department of Computing is seeking part-time faculty members in Computer Science/Information Systems; Ph.D. in Computer Science or Information Systems is required. The successful candidate will teach a range of undergraduate courses, no more than one to two courses per semester. Experience in liberal arts education is desirable. Candidates are expected to apply best teaching practices and advance the University’s mission of lifelong learning, collaborate with faculty and staff in the spirit of cooperation and for the purpose of advancing innovation and curriculum development, and commit to the ongoing activities of the Department and College.
The position is for local residents in Kuwait only.
Qualifications
Ph.D. in Computer Science or Information Systems is required. Experience in liberal arts education is desirable.
APPLY NOW https://careers.auk.edu.kw/en/kuwait/jobs/adjuncts-computer-science-and-information-systems-4622520
OOREDOO KUWAIT CAREER : LATEST VACANCIES AND APPLYING DETAILS
Ooredoo is a leading international communications company delivering mobile, fixed, broadband internet, and corporate-managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia.
In Kuwait, Ooredoo established as Wataniya Telecom in 1999, the first privately-owned telecom operator in the country. As part of Ooredoo Group, we bring international standards to the market by providing life-enhancing services to our customers with a focus on social and economic development.
A job with Ooredoo doesn’t just mean a paycheck and a desk to sit at; it provides you with an opportunity to grow in your chosen career. As part of a multi-national telecommunication group, it offers you a chance to work in one of the country’s most dynamic and forward-thinking environments.
Ooredoo looking for energetic people who are passionate about what they do. If you have ambition, are looking for a special place to grow your career, and want a unique and rewarding work experience, check out Ooredoo job vacancies to see if you can bring your individuality to Ooredoo family.
Ooredoo aim to enrich people’s lives, and this includes the lives of our employees. We seek passionate, smart, forward-thinking individuals who are seeking opportunities for growth in their career.
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As one of the world’s fastest-growing telecommunications companies, we’re always looking for dynamic, enthusiastic people to help Ooredoo take the company to new levels of excellence. Are you interested?
As an Ooredoo employee, you will be working for an international group that operates in some 17 countries across the Middle East, North Africa and South-East Asia. This means a dynamic lively and thriving atmosphere with so much to learn from and so much to do. Are you up for the challenge?
Available Opportunities
Manager, Plan to Perform
Job overview
This position will work with the Ooredoo Group and OpCo Functional Leadership Team and Program Team, the Manager Plan to Perform will be accountable for the successful delivery of ESS Transformation Program by crafting a standardized process within the Plan to Perform process workstream. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.
The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.
The Manager will be accountable to ensure seamless integration of cross functional processes across streams and leverages leading practices.
The role will report into the Director: Global Process and will be subject to Governance via ESS SteerCo and Program Leadership.
Your impact on our goals
- Provide Business subject matter expertise in the field of Plan to Perform to lead the process design and requirements definition for the program.
- Participate and provide input in various workshops to develop detailed business processes for Plan to Perform and review them with stakeholders until they are approved by the authorized persons.
- Provide insight and recommendations from a functional and systems perspective on the design of a short- and long-term solution.
- Conduct review sessions to assess the alignment of the solution design to the business requirements.
- Support the design of the unified process by actively participating and providing input towards business workshops.
- Reviews and assures your respective business processes and ensures the appropriate governance is in place to manage deviations from the unified processes.
- Reviews and assures the Functional Requirements Specification and Requirements Traceability Matrix.
- Identifies areas of clarification and questions ahead of workshops.
- Identifies and documents requirement gaps.
- Participates to workshops and clarify questions around integration points and support with the development of business requirements.
- Conducts review sessions with Business Owners, SI to assess the alignment of the solution design to the business requirements.
- Participates to workshops with the SI technical team and OpCos to review new requirements (customizations) to determine whether they are acceptable.
- Participates to workshop (s) with SI and Business owners to understand, review the fixes or remediation actions provided by the SI against the requirements review findings and provide recommendation for approval.
- Reviews business design deliverables from the SI and document findings
- Support the different phases of the product development including but not limited to design finalization, build, SIT, UAT, Trainings in coordination with the program stakeholders.
- Act as SPOC (single point of contact) on the assigned modules towards the leadership of the program.
Experience
- 10 years of Functional Management Experience
- Minimum 5 years in Telco industry, specifically in business planning.
- Experience in doing business process analysis, system design and implementation, process design work.
- Understanding of touchpoints with different business cycles like acquire to retire, record to report etc.
- Full understanding on CAPEx life cycle in Telco with exposure to group and OPCO perspective.
- Various aspects of the process like business process controls, reporting requirements, authorization consideration, availability of data are analyzed thoroughly while finalizing the design in the system.
- Sound capability to clearly articulate messages to a variety of audiences
- Proven track record of business improvement
- Understanding of functional areas and/or products associated with specific initiative
- Ability to drive change management work stream in a project context with limited guidance
- Sound business judgment to ensure cultural aspirations are well integrated in performance improvement activities
- High level of energy and creativity for transformation, willingness to go the extra mile
- Other:
- Regional and international travel
Qualifications
- University degree
- SAP previous experience & Project management certification is an add.
APPLY NOW https://www.ooredoo.com/en/careers/opportunities/job-detail/?jobId=173585
Team Leader, BID – Fixed & Mobile
The Purpose
Lead Bidding Team and insure the success and completion of bidding process, assessing all the factors to arrive at bid decisions and submission, estimating all the required resources and distribute the tasks for the team members.
Studies, analyses and evaluates tender documents from a technical and commercial point of view in order to identify risk factors, ensuring that technical terms comply with the relevant standards and coordinates with the Division manager and Head
Key Accountabilties & Responsiblities
- Review and study all tender documents to ensure that all data required for participating are available..
- Attend pre & post contract interviews and clients meetings if required
- Evaluate the supplier quotations against the tender requirements and
- Preparation of Preliminary estimation, Budget estimation and share it with Line manager
- Prepare detailed estimation and cost analysis for direct cost
- Create the cost breakdown sheets.
- Combining and Preparing of the bid packages technical and commercial proposal.
- Manage associated cost preparation responsibilities.
- Attend clarification meetings with Client when required.
- Ensure that tenders meet company commercial guidelines and have the necessary sign off in accordance with the delegation of authority guidelines.
- Take responsibility for all associated handover documentation in the event of an order.
- Participate in and actively support company initiatives.
- Be familiar with the general specifications and market requirements.
- Observe and apply strict level of confidentiality and discretion in all matters related to work performance and in providing services for the administration of departmental operations.
- Establish, maintain & revise filing and record keeping system of all documentation. Classify, sort & file correspondence and other documentation.
- Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
- Other duties as directed by supervisor or other superiors.
Qualifications
- BSc Degree or High School Graduate
Requirements
- 3 Years+ in Business, Bidding, Sales or ICT
- Good command of both written and verbal Arabic and English
- Good knowledge of MS Office applications like Excel, Word etc.
- Proficiency in MS Office.
- Strong multitasking abilities.
- Strong analytical, critical, and logical thinking skills.
- Ability to focus under pressure and meet deadlines.
- Strong multitasking abilities.
- Strong analytical, critical, and logical thinking skills.
- Ability to focus under pressure and meet deadlines.
- Contract management
- Project management
- Tender preparation
APPLY NOW https://ooredoo.sniperhire.net/kuwait/vacancy/173619?channelID=1212
| Vacancy ID | Vacancy Title | Field | Closing Date |
|---|---|---|---|
| VAC9737 | Senior Specialist, Learning & Talent Management | HR and Administration Services | 30-Oct-2025 |
| VAC9727 | Team Leader, BID – Fixed & Mobile / FASTtelco Subsidiary of Ooredoo Kuwait | B2B | 31-Oct-2025 |
| VAC9680 | Senior Specialist, Learning & Talent Management | HR and Administration Services | 01-Nov-2025 |
| VAC9671 | Senior Engineer, Telecom IP & Transmission Planning | Technology | 31-Dec-2025 |
| VAC9665 | Senior Manager, Digital Services, New Businesses and Partnerships | Marketing | 09-Oct-2025 |
| VAC8138 | Upload Your CV | Graduate Opportunities | 31-Dec-2025 |
GOOGLE KUWAIT CAREER – LATEST VACANCIES AND APPLYING DETAILS
Google Cloud announced the opening of its offices in Kuwait licensed by the Kuwait Direct Investment Promotion Authority (KDIPA) at an event attended by His Excellency Mr. Omar Saud Al-Omar, Minister of Commerce and Industry and Minister of State for Communication Affairs. It was inaugurated in July 2024. This is part of a strategic alliance with the Kuwaiti government to support the country’s national digital transformation journey and its Vision 2035.
While Google has a global presence, this specific office is for Google Cloud, which focuses on providing cloud computing services to businesses and government entities.
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This expansion further signifies Google Cloud’s commitment to supporting Kuwait’s national digital transformation journey, including the modernization of government services and the advancement of economic development. The Google Cloud offices in Kuwait will serve as a hub for collaboration and innovation, bringing together experts from across Google Cloud to work closely with their customers and partners.
JOB VACANCIES
Cloud Security Architect, Cloud and Infrastructure, Mandiant (Arabic, English)
- Minimum qualifications
- Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, related technical field, or equivalent practical experience.
- 5 years of experience delivering cyber outcomes, identifying mission risks, and devising solutions to combat public sector focused threats.
- 4 years of experience assessing and developing cybersecurity solutions across multiple security domains.
- Ability to communicate in Arabic and English fluently as this is a customer-facing role that requires interactions in Arabic and English with local stakeholders.
- Ability to travel up to 50% of the time as required.
APPLE NOW https://www.google.com/about/careers/applications/jobs/results?q=kuwait
Senior Intelligence Analyst
Minimum qualifications
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in an investigative role involved in the production of threat intelligence for decision-makers or customers and involved in direct customer support.
- Experience in an operational role involved in the research and writing of threat intelligence products for decision-makers or customers.
APPLE NOW https://www.google.com/about/careers/applications/jobs/results?q=kuwait
ADNOC GROUP UAE CAREER – LATEST VACANCIES AND APPLYING DETAILS
Founded in 1971, ADNOC is a leading diversified energy group, wholly owned by the Abu Dhabi Government. Our network of fully-integrated businesses operate across the energy value chain, helping us to responsibly meet the demands of an ever-changing energy market.
As one of the least carbon intensive oil and gas producers in the world, we are making today’s energy cleaner while investing in the clean energies of tomorrow to strengthen our position as a reliable and responsible global energy provider.
Our culture empowers us to be change agents, where we share creative ideas, overcome challenges together, and adapt to the evolving energy landscape in order to future-proof our business.
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Growth Strategy
ADNOC is an advanced and progressive energy company. Under the leadership of His Excellency Dr. Sultan Ahmed Al Jaber, ADNOC Managing Director and Group CEO, we are on a journey of transformation, placing decarbonization and sustainability at the heart of our strategy.
Our Growth Strategy is focused on maximizing our competitive advantage as a leading low-cost and lower-carbon oil and gas producer. It is underpinned by our commitment to 100% HSE and sustainability. We are:
Responsibly growing production of reliable, affordable and lower-carbon intensity energy.
Decarbonizing our operations by implementing CCUS at scale, energy efficiency and operational excellence across the value chain and using 100% of grid power from zero carbon energy sources.
Expanding our lower carbon product portfolio and investing in new, cleaner energy solutions.
Bringing energy, technology and finance leaders together to create practical energy transition solutions.
Catalyzing the UAE’s economic growth.
JOB VACANCIES
Specialist, Drilling (TRS)
Job Purpose
Executes TRS activities on-site, ensuring safe and efficient operations. Operates TRS equipment, performing
maintenance tasks, and ensuring compliance with safety and quality standards. Works closely with the
Coordinator to deliver high-quality service and support operational objectives.
Job Responsibilities
RJob Specific Accountabilities
• Execute TRS activities on-site, including the setup, operation, and dismantling of TRS equipment.
• Ensure all TRS operations are performed according to project specifications and client requirements.
• Monitor and adjust TRS equipment to optimize performance and efficiency during operations.
• Adhere to ADNOC Drilling’s safety policies and procedures at all times during TRS operations.
• Participate in safety meetings, drills, and risk assessments to maintain a safe working environment.
• Report any safety incidents or hazards immediately and assist in the investigation process.
• Operate TRS equipment proficiently and perform routine maintenance to ensure reliability and
performance.
• Identify and troubleshoot equipment issues, coordinating with the maintenance team for repairs as
needed.
• Maintain accurate records of equipment usage, maintenance activities, and performance.
• Ensure all TRS operations meet the highest quality standards and adhere to project specifications.
• Conduct inspections and quality checks on equipment and procedures to verify compliance.
• Address any quality issues promptly and implement corrective actions in coordination with the team.
• Maintain detailed records of TRS operations, including job logs, equipment usage, and maintenance
activities.
• Prepare and submit reports on TRS activities, performance metrics, and safety incidents to the
Coordinator.
• Ensure all documentation is accurate, complete, and properly archived.
• Identify opportunities for process improvements and operational efficiencies within TRS activities.
• Support the implementation of best practices and continuous improvement initiatives.
• Participate in training programs and workshops to enhance personal and team skills.
• Comply with all UAE, ADNOC, ADNOC Drilling and client Asset Integrity Management codes of
practice.
Minimum Qualification
QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:
Minimum Qualification
• Diploma or equivalent qualification in Engineering, preferably in Petroleum Engineering, Mechanical
Engineering, or a related field.
• Relevant industry certifications such as IWCF Well Control, H2S Safety, and other specialized TRS
training.
Minimum Experience & Knowledge & Skills
• Minimum of 3-5 years of experience in oilfield services with a focus on TRS operations.
• Proven ability to operate TRS equipment and perform maintenance tasks in a field environment.
• Demonstrated experience in executing TRS operations safely and efficiently.
APPLY NOW https://jobs.adnoc.ae/us/en/job/28977/Specialist-Drilling-TRS
Senior Area Manager
JOB PURPOSE (Based in Al Dhafra Region)
Plans and manages the day-to-day operations of the growing network of service stations within the assigned
geographical locations/areas (that includes convenience stores, Fuel Services, Car Wash, Lube Change, LPG
Services, Oasis Café, NGV Services) to ensure achievement of operational efficiencies, optimum client
experience and quality standards in line with the corporate guidelines and retail strategy.
KEY ACCOUNTABILITIES:
Operations Management
• Plans and manages the overall performance of all Service Stations within an area, working closely with the Service Station Managers/Assistant Manager/ in charge to oversee their operations, implement
improvements and report performance to Retail Division leadership in order to support the achievement of profitability and quality standards.
• Overseeing 14 stations with increased responsibility across all metrics, including financial, operational, people management, and HSE.
• Manages the effective resource planning of all stations ensuring timely availability of all material and adequately trained staff to manage peak hours and assure the delivery of optimum client experience
across all locations within the assigned area at all times, in line with the defined retail strategy and operational plans.
• Ensures high focus and attention to detail in matters related to customers and staff safety, customer service, staff presentation, and overall site cleanliness.
• Ensures that all stock lines are maintained in accordance with approved plans and set guidelines and promotional programs implemented in a timely and orderly fashion.
• Ensures stock wastage and shrinkage is maintained to the absolute minimal level to achieve optimum utilization of resources and operational efficiencies.
• Assess existing and future manpower and facility requirements of assigned Service Stations in accordance with projects carried out near the filling station that would boost or hinder demand and
proactively alert management for corrective action.
• Advises Service Station Managers on the necessary actions to be taken and recommends improvements to existing facilities/equipment where necessary to continually maintain world class quality standards, in line with the ADNOC brand image.
• Plans and undertakes regular inspection visits to each assigned Service Station (at least two times a week and/or whenever required), including inspection of building, equipment, safety and fire prevention
practices and provision of customer service, checking availability of main product, relevant items and submitting inspection reports to management for further reference/action.
• Manages the conducting of analysis and evaluation of various reports and records, such as daily statement of stocks and sales, record books and reconciliations as well as maintain the stock taking
process to avoid shortage and/or excess across the assigned area to review performance and take corrective action to support alignment with defined operational excellence standards.
• Manages the conducting of random audits of stock control statements for all products in the service stations (i.e loss and gain) and cash against records, investigating reasons behind differences in amounts, preparing justifications and re0porting to management. Ensures effective implementation of all inventory management policies and procedures across the assigned area, to support achievement of operational efficiencies and cost optimizations. Ensure proper layout of approved planogram and monthly promotion across station.
Sales Management
• Ensures that the assigned profitability and revenue targets for each station are met and in alignment with all business plans.
• Ensures the achievement of budgeted area sales, gross margin and operational cost targets and manage inventory shrinkage, cash reporting targets and balancing of daily banking transactions to achieve efficient financial management.
• Ensures that the price changes are implemented to achieve the operational efficiencies.
Standard Operating Procedures
• Ensures that all standard operating procedures (SOPs) are followed and adhered to by all staff members, including health and safety, security, cash handling, product quality, merchandising, and customer service.
• Monitors and evaluates the compliance of SOPs through regular audits and inspections and provides feedback and coaching to improve performance and address gaps.
• Implements and updates SOPs as required by the company or the local authorities and communicates any changes or issues to the relevant stakeholders.
• Ensures that all staff members adhere to the uniform standards and policies set by the company and maintain a professional appearance and hygiene at all times.
• Provides training and guidance on the proper use and care of uniforms and personal protective equipment (PPE) and monitors their availability and quality.
• Addresses any issues or complaints related to uniforms and PPE and reports any violations or damages to the management.
HSSE
• Ensures compliance with all health, safety, security and environmental (HSSE) regulations and standards in the workplace and promotes a culture of HSSE awareness and responsibility among staff members.
• Conducts regular inspections and audits to identify and eliminate any potential hazards or risks and implements corrective and preventive actions as needed.
• Reports and investigates any incidents, accidents or near misses involving uniforms, PPE or other equipment and follows up with appropriate measures to prevent recurrence.
• Provides timely and accurate HSSE reports and statistics to the management and external stakeholders and participates in HSSE meetings and committees.
Service Level Agreements
• Manages the execution of service level targets and direct the coordination with all functions to meet customer service expectations.
Customer Experience
• Promotes an appropriate sales and service culture across the defined area of responsibility which exceeds customer expectations in a cost-effective manner.
• Ensures provision of training for all retail service staff on services to assure achievement of optimum client experience.
Relationship Management
• Manages the development and maintenance of effective key business relationships with all relevant external/internal entities and all sections with the highest standards of business ethics, whilst promptly
attending to all critical issues in-order to ensure the services required by the organisation are delivered in the most effective manner.
Generic Accountabilities Supervision
• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.
Budgets
• Provide input for preparation of the functional budgets and assist in the implementation of the approved Budget and work plans to deliver objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.
Policies, Systems, Processes & Procedures
• Implement approved Unit / Divisional policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.
Performance Management
• Contribute to the achievement of the approved Performance Objectives for the function in line with the Company Performance framework.
Innovation and Continuous Improvement
• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best Industry standards in order to define intelligent solutions for issues confronting the function.
• Identify business opportunities to improve customer service excellence and profitability.
Health, Safety, Environment (HSE) and Sustainability
• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.
Reports
• Provide inputs to prepare Section MIS and progress reports for Company Management.
QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:
Minimum Qualification
• Bachelor’s Degree in Business Administration, Marketing or equivalent.
• UAE driving license.
Minimum Experience & Knowledge & Skills
• 10 years of experience in marketing, sales, or business development of which 5 years in retail fuel industry or in the oil and gas industry.
• Knowledge of the UAE market and its dynamics, especially in the downstream sector.
• Skills in developing and executing marketing strategies, campaigns, and plans.
• Ability to analyze market trends, customer needs, and competitor activities.
• Excellent communication, presentation, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
APPLY NOW https://jobs.adnoc.ae/us/en/job/27932/Senior-Area-Manager
Senior Engineer, Reservoir Simulation
JOB PURPOSE:
Update / Generate black oil and compositional simulation models with field development planning, short, and
long-term profiles. Conduct model sensitivities and prioritize development schemes applying best practices,
Uncertainty & Risk assessment and economics. Undertakes reservoir simulation studies to attain stated
objectives and translate results into operational guidelines.
KEY ACCOUNTABILITIES:
Job Specific Accountabilities
- Coordinates and works with Geoscientists on reservoir characterization and upscaling.
- Builds sizable Full Field simulation models, history match and use them in predictions.
- Conducts quality check and consistency of simulation model, history match scenarios with respect to
- geological model characteristics.
- Develops characterization of reservoir fluids and Equation of State (EOS) modelling, calibration and
- Convert simple black oil models to compositional. Diagnoses model convergence and run-time problems.
- Coordinates with Technical centre in designing IOR/EOR methods (WI, Immiscible GI, Miscible GI, and Surfactant and polymer injection) to enhance recovery and pressure maintenance methods.
- Applies different methods of reserves estimation using probabilistic and deterministic methods (Mbal, DCA and simulation models sensitivities).
- Identifies required action using simulation models for maximize recovery/meet current production quotas, design, follow up, QC and analyse reservoir studies e.g. RCA, SCAL and PVT.
- Conducts special simulation studies for Field Development optimization (well pacing, infill wells,
- advanced wells, Pilots)
- Applies multiphase flow in the reservoir, effective permeability concept and correlations for relative
- permeability. Integrate pressure and production test results for reservoir simulation and management decisions.
- Contributes to reservoir monitoring program and data gathering with effective cost program to enable collecting necessary data to help best reservoir management and reduce uncertainties.
- Liaises with contractors conducting the study, analyses and reviews findings and actions study recommendations. Participate in periodic update and validation of database with monthly production/injection data and descriptions to display wells, reservoir and field performance for appropriate distribution and Simulation model recalibration.
Generic Accountabilities
Supervision
- Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
- Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.
Budgets
- Provide input for preparation of the Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver Section objectives.
- Investigate and highlight any significant variances to support effective performance and cost control.
Policies, Systems, Processes & Procedures
- Implement approved Department / Section policies, processes, systems, standards and procedures in order to support execution of the Department / Section’s work programs in line with Company and
- International standards.
- Comply with all applicable legislation and legal regulations.
Performance Management
- Contribute to the achievement of the approved Performance Objectives for the Department / Section in line with the Company Performance framework.
Innovation and Continuous Improvement
- Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
- Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.
Health, Safety, Environment (HSE) and Sustainability
- Comply with the ADNOC Onshore/ ADNOC HSE procedure requirements
- Report all incident and occupational illness to line supervisor.
- If aware of any unsafe practice or condition, or if in any doubt about the safety of any situation, immediately consult their Line supervisor.
- Carryout the emergency responsibilities in line with the respective roles as per the emergency organization
- Be familiar with the ADNOC HSE Recognition and Accountability Framework requirements. Comply with all applicable HSE requirements at all times. Exercise the STOP Work Authority bestowed if any unsafe act or situation puts you or your colleagues at risk
Reports
- Provide inputs to prepare Section MIS and progress reports for Company Management.
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal
• Regular contact with the relevant stakeholders when required.
External
- Nil
QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:
Minimum Qualification
- Bachelor Degree Reservoir/Petroleum/Chemical Engineering or equivalent.
Minimum Experience & Knowledge & Skills
- 8 years of experience in reservoir engineering including oil and gas fields’ development management and Full Field simulation studies (use software models).
- Reservoir and Production Operations Knowledge.
- Analytical Reservoir characterization (Material Balance) knowledge
- Numerical reservoir simulation (Eclipse, Intersect)
- Pressure Transient Analysis and Well Performance knowledge, PVT Modelling
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