Qatar Airways Group is seeking an experienced and strategic leader to join their Ground Services team in Kuwait as the Airport Services Manager. This is a pivotal role responsible for maintaining the airline’s prestigious five-star service standards while ensuring safe and efficient airport operations.
Key Details
- Job Title: Airport Services Manager
- Location: Kuwait City, Kuwait
- Reference Number: 226455
- Closing Date: 12 January 2026
Core Responsibilities
- Operational Excellence: Oversee all daily airport activities, ensuring they meet international safety, security, and efficiency standards.
- Customer Experience: Uphold Qatar Airways’ premium service quality for all passengers, managing ground handling and passenger services effectively.
- Stakeholder Management: Act as the primary liaison with airport authorities, government agencies, and the Airport Operations Committee (AOC).
- Crisis Management: Lead the team during operational disruptions or emergencies, ensuring passenger care and effective crisis response.
- Leadership: Manage, motivate, and develop the airport team, fostering a collaborative and high-performance environment.
Qualifications & Experience
- Education: A Bachelor’s degree from a recognized university.
- Experience: Minimum of 5 years in airline or airport operations, including significant experience in a managerial or supervisory capacity.
- Skills: * Proven expertise in Crisis Management and airline operational procedures.
- High proficiency in English (written and verbal) with strong report-writing skills.
- Strategic thinking with the ability to manage budgets and operational resources.
- Strong coaching and mentoring abilities to develop staff performance.
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Why Join Qatar Airways?
This role offers significant professional growth within one of the world’s most innovative and fastest-growing aviation groups. It is an environment that encourages bold ideas and offers the chance to manage complex operations within a truly global network.
How to Apply: Interested candidates should apply directly through the Qatar Airways Career Portal before the deadline on January 12, 2026.
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