Emirates Post, now a 7X company, is the official postal operator of the UAE, boasting a century-long legacy of connecting people, businesses, and communities across the Emirates and the world. It provides reliable postal and non-postal services through a network of 109 post offices across the UAE.
Structure and Subsidiaries
Originally established under the General Directorate of Postal Services in 1972, the organization underwent several restructurings:
- 2001: Federal Decree established the Emirates Postal Establishment (Emirates Post).
- 2007: Emirates Post Group Holding was established, with Emirates Post becoming a subsidiary.
- 2013: A Federal Law confirmed the establishment of the independent, legally present Emirates Post Group, which merged Emirates Post and Empost as operational units.
- 2019: Transformed into a Public Joint Stock Company, fully owned by the Emirates Investment Authority (EIA), and renamed Emirates Post Group Company.
Key subsidiaries under the Group include the Electronic Document Centre (EDC) and Wall Street Exchange. While NXN now operates the nationwide branch network, Emirates Post retains the national postal identity.
Core Services and Offerings
Emirates Post focuses on providing essential postal services and international shipping solutions that meet Universal Postal Union (UPU) standards.
Postal and Express Solutions
These services cater to individuals and businesses for domestic and international geographies, covering the collection and delivery of a wide range of outbound and inbound items:
- Secure P.O. Boxes.
- Dependable domestic and international mail.
- Cost-efficient worldwide shipping.
Non-Postal Services
Catering to individuals, businesses, and communities, the diverse portfolio includes:
- Government services.
- Utility bill payments.
- Retail insurance.
- Money remittance.
- Travel bookings.
- Advertising by post.
The organization maintains secure and convenient services across the UAE through partnerships with government agencies and commercial enterprises.
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International Standing and UPU Involvement
The UAE has been a member of the Universal Postal Union (UPU) since 1973, with Emirates Post actively supporting various UPU initiatives.
- Global Recognition: In 2018, the UAE ranked 8th globally and first in the Middle East for International Express Mail Services (2017 results). In 2016, it was recognized as the world’s fastest postal delivery service (Integrated Index of Postal Development) and was the world’s first postal entity to receive the TISSE2012 (The International Standard for Service Excellence).
- Leadership Role: The UAE was elected to the 40-member Postal Operations Council (POC) at the 25th UPU Congress in 2012.
- Training & Collaboration: Emirates Post’s Training and Development Center has UPU accreditation to conduct training programs for neighboring postal corporations. In 2006, Emirates Post hosted the UPU’s Strategy Conference in Dubai, a first for the event outside UPU headquarters.
- Financial Services: Emirates Post actively supports the IFS money transfer system, enabling secure transfers through the postal network.
Historical Milestones
Emirates Post’s long history dates back over a century:
| Date | Event |
| 1908 – Aug 19 | First postal agency opened in Dubai, managed by Indian Post Office Services. |
| 1948 – Apr 1 | Dubai postal management transferred to British administration. |
| 1961 – Jan 7 | Issue of the first set of stamps of the Trucial States in Dubai. |
| 1963–1964 | Post offices opened in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. |
| 1972 – Aug 1 | Establishment of the General Directorate of Postal Services under the Ministry of Communications. |
| 1973 – Jan 1 | Issuing of the first set of ordinary stamps bearing the name of the United Arab Emirates (UAE). |
| 1973 – Mar 30 | The UAE joins the Universal Postal Union (UPU). |
| 1985 – Apr 1 | General Postal Authority established. |
Career Opportunities at Emirates Post Group
Emirates Post Group (7X) emphasizes employee well-being and growth:
- Career Development: The organization invests in employee growth, offering training programs and development opportunities for career advancement.
- Inclusive Culture: It fosters an inclusive and diverse work environment that reflects the cultural diversity of the UAE, where every employee is valued and respected.
- Work-Life Balance: Flexible working arrangements are provided to support a healthy balance between professional and personal life.
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