DHL (originally named after founders Dalsey, Hillblom and Lynn) is a multinational logistics company, founded in the United States and headquartered in Bonn, Germany. It provides courier, package delivery, and express mail service, delivering over 1.7 billion parcels per year. A subsidiary and the namesake of DHL Group, its express mail service DHL Express is one of the market leaders for parcel services in Europe. DHL also operates a separate parcel service targeting the German consumer market in conjunction with Deutsche Post. The company DHL itself was founded in San Francisco, California, in 1969 and expanded its service throughout the world by the late 1970s.

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The company was primarily interested in offshore and intercontinental deliveries, but the success of FedEx prompted DHL’s own domestic (intra-US) expansion starting in 1983. In 1998, Deutsche Post began to acquire shares in DHL. It reached controlling interest in 2001, and acquired all outstanding shares by December 2002. The company then absorbed DHL into its Express division, while expanding the use of the DHL brand to other Deutsche Post divisions, business units, and subsidiaries. Today, DHL Express shares its DHL brand with business units such as DHL Global Forwarding and DHL Supply Chain. It gained a foothold in the United States when it acquired Airborne Express in 2003.

Does DHL Offer Job Security?

DHL is recognized for strong job security and long-term stability. Many employees have built stable careers, with some staying for over 20 years.
Working at DHL means not only finding a secure job but also gaining reliable opportunities for growth and safe career paths. Joining a global leader offers the support and stability to build a future with confidence.

Growing Together

People make DHL what it is.
That’s why career development, where everyone can shine, matters.
A secure employment environment is provided – offering time, freedom, and a culture that encourages long-term growth through opportunities, professional training, and development programs in different areas of the business.
The goal is to help build a rewarding, lifelong career at DHL.

JOB VACANCIES

Key Account Manager

Commercial Intern

Regional Customer Director – Aerospace & Aviation

Solution Designer EMEA (m/w/d) – DHL CSI

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Key Account Manager

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who lands Legendary deals? You do., – DHL Global Forwarding has an opening for a Key Account Manager in Dubai, United Arab Emirates. Increase company’s profit and volumes by developing new and additional business across portfolio of global and multinational key accounts within assigned sector(s). Drive and execute regional sector(s) strategy on a country level by building strategic partnerships, protecting and expanding business across all core company’s products, gathering customers and sector(s) market insights to ensure proactive solutions development in line with the sector’s needs and future growth opportunities.

Join us in connecting people and improving lives!

In this Key Account Manager position

Deliver portfolio budget by winning new and additional business, increasing profitability and strengthening customer loyalty through strategic partnerships
Turn regional sector strategy into a practical sector development action plan for the country with defined priorities and timelines, “must retain” and “must win” customers targets across multinational named accounts with local and regional/global complex decision making
Collaborates within country Sales & Marketing and Product team by sharing sector expertise and market insights, competitors activity, best practices and success stories to support sector growth and market positioning within sector
Build and execute country account development plans for each key customer with clear tangible goals on share of wallet increase and strategic initiatives to drive business development in line with regional and global commercial approach, regularly update and review it with internal company’s commercial stakeholders
Proactively identify customer’s needs and supply chain strategy to develop solutions by consultative selling on values, build long-term agreements
Increase customer proximity by mapping decision makers and influencers, expanding engagement and building meaningful professional relationship across customer functions (procurement, supply chain, operations, finance, senior leadership) in alignment with overseas and regional account management commercial counterparts, including cross-BU
Lead regular cross-functional business reviews (BRMs/QBRs) preparations and delivering to customers to show results, review performance, highlight risks and identify opportunities, drive improvement actions and strategic initiatives in collaboration with company’s Product and Operations teams, regional and global account management teams
Collect customer and market insights and share them internally to influence pricing logic, capability planning, solutions design, sector positioning
Coordinate with DHL global/regional KAMs and product teams to protect country gross profits as per assigned portfolio of customers, resolve escalations and activate growth projects
Drive country led RFQ/RFI/RFP submissions across company’s products and target customers with clear win strategies and value propositions, supporting pricing logic with customer’s and competitions insights in alignment with regional and country stakeholders
Support globally led RFQs submission and pricing with country related customer’s insights, competitors information, winning tactics and country products value propositions in alignment with overseas and regional commercial stakeholders
Lead customer implementation and handover to Operations, ensuring smooth onboarding with defined SLAs and SOPs aligned to commercial agreements
Maintain pipeline and sales KPIs accurately in CRM, demonstrating accountability for timelines and conversion

Stakeholders:

Convince other subject matter experts to accept new concepts, practices, and approaches
May cooperate with and coordinate 3rd parties e.g. external service providers
Build strong, trusting cross-functional relationships with DHL managers
Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
Provide technical guidance to line managers and employees

Management Responsibilities:

Individual contributor who may manage two or fewer employees
May direct the work of other lower level professionals or manage processes and programs
Coach, review and delegate work to lower level professionals

Now, here is what we need from you!

Bachelor’s degree
More than 6 years

We offer:

Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission:    Excellence. Simply Delivered.
Our Purpose:   Connecting People, improving lives.
Our Values:     Respect & Results
Our Goals:       Employer, Provider, and Investment of Choice, Living Responsibility

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Commercial Intern

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Provide day-to-day administrative support with readily available advice for sales administration/ sales support processes and activities to enhance customer satisfaction, effectively support sales teams and achieve successful project implementation in line with business strategy, sales objectives, guidelines and policies

Who lands Legendary deals? You do. DHL Global Forwarding has an opening for a Commercial Intern in Dubai, United Arab Emirates. Join us in connecting people and improving lives!

In this Commercial Intern position

Individual contributor who completes activities or fulfills targets under immediate supervision and guidance and executes assigned tasks according to specific standards and guidelines
Entry-level position typically requiring little to no prior knowledge or experience
Work is routine or follows standard procedures and closely supervised
Under direct supervision, provide day-to-day administrative support on processes and activities for sales administration/ sales support
Undertake assigned tasks to support a sales team, unit or department.
Perform generally repetitive routine tasks such as data gathering, entering and validation
Put together relevant information and data for preparation of sales contracting and maintenance agreements to support sales teams
Share information regarding stock and shipment of orders to keep customers/ sales teams updated
Follow up on orders to ensure smooth delivery
Enter data and generate routine reports for supporting sales teams and regarding sales efficiency
Follow and achieve compliance with set processes and policies
Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance
Support pre- and after-sales activities

Now, here is what we need from you
⁠Support and interact primarily with colleagues of own team
Communicate information that requires little explanation or interpretation
Address task-related issues appropriately to maintain work relationships

We offer:
Comprehensive training and development opportunities.
Mentorship from experienced freight forwarding professionals and senior leaders.
Opportunities for international travel and exposure within the Freight Forwarding Industry.
Potential for full-time employment upon successful completion of the program.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

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